{"id":18070,"date":"2024-12-17T16:50:21","date_gmt":"2024-12-17T11:20:21","guid":{"rendered":"https:\/\/www.saasworthy.com\/blog\/?p=18070"},"modified":"2024-12-17T16:50:21","modified_gmt":"2024-12-17T11:20:21","slug":"what-is-shopper-marketing","status":"publish","type":"post","link":"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing","title":{"rendered":"What is Shopper Marketing: A Simple Guide to Understanding the Basics"},"content":{"rendered":"<p>Shopper marketing is a strategic approach focused on understanding and influencing consumer behavior in the shopping environment to drive purchasing decisions, unlike traditional marketing, which broadly targets consumers, shopper marketing hones in on individuals actively engaged in the buying process, whether in physical stores or digital platforms.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-hierarchy counter-decimal ez-toc-grey\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Key_Elements_of_Shopper_Marketing\" title=\"Key Elements of Shopper Marketing\">Key Elements of Shopper Marketing<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Why_Shopper_Marketing_Matters\" title=\"Why Shopper Marketing Matters\">Why Shopper Marketing Matters<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Examples_of_Shopper_Marketing_Tactics\" title=\"Examples of Shopper Marketing Tactics\">Examples of Shopper Marketing Tactics<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Shopper_Marketing_vs_Consumer_Marketing\" title=\"Shopper Marketing vs. Consumer Marketing\">Shopper Marketing vs. Consumer Marketing<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Top_Shopper_Marketing_Statistics_for_2024\" title=\"Top Shopper Marketing Statistics for 2024\">Top Shopper Marketing Statistics for 2024<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#General_Shopping_Trends\" title=\"General Shopping Trends\">General Shopping Trends<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Social_Media_Influence\" title=\"Social Media Influence\">Social Media Influence<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Mobile_Shopping\" title=\"Mobile Shopping\">Mobile Shopping<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Online_Reviews_and_Personalization\" title=\"Online Reviews and Personalization\">Online Reviews and Personalization<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Advertising_and_Marketing\" title=\"Advertising and Marketing\">Advertising and Marketing<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Consumer_Behavior_Insights\" title=\"Consumer Behavior Insights\">Consumer Behavior Insights<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#E-commerce_Growth\" title=\"E-commerce Growth\">E-commerce Growth<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Demographics_and_Preferences\" title=\"Demographics and Preferences\">Demographics and Preferences<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Customer_Retention_and_Satisfaction\" title=\"Customer Retention and Satisfaction\">Customer Retention and Satisfaction<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Future_Projections\" title=\"Future Projections\">Future Projections<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#The_Shopper_Journey\" title=\"The Shopper Journey\">The Shopper Journey<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Frequently_Asked_Questions\" title=\"Frequently Asked Questions\">Frequently Asked Questions<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#What_is_the_difference_between_shopper_marketing_and_trade_marketing\" title=\"What is the difference between shopper marketing and trade marketing?\">What is the difference between shopper marketing and trade marketing?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#How_does_shopper_marketing_benefit_retailers\" title=\"How does shopper marketing benefit retailers?\">How does shopper marketing benefit retailers?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Is_shopper_marketing_relevant_for_online_stores\" title=\"Is shopper marketing relevant for online stores?\">Is shopper marketing relevant for online stores?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#What_role_does_data_play_in_shopper_marketing\" title=\"What role does data play in shopper marketing?\">What role does data play in shopper marketing?<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/dev.saasworthy.com\/blog\/what-is-shopper-marketing\/#Key_Takeaway\" title=\"Key Takeaway\">Key Takeaway<\/a><\/li><\/ul><\/nav><\/div>\n<h2 id=\"key-elements-of-shopper-marketing\"><span class=\"ez-toc-section\" id=\"Key_Elements_of_Shopper_Marketing\"><\/span>Key Elements of Shopper Marketing<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-18092 size-full\" src=\"https:\/\/images.saasworthy.com\/blog_latest\/wp-content\/uploads\/2024\/12\/AI-16.jpg\" alt=\"\" width=\"768\" height=\"432\" srcset=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/AI-16.jpg 768w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/AI-16-400x225.jpg 400w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/AI-16-133x75.jpg 133w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/p>\n<ol>\n<li><strong>Shopper Insights:<\/strong><br \/>\nShopper marketing starts with understanding the shopper\u2019s journey\u2014how they decide, what influences their choices, and their preferences. This involves analyzing data on buying patterns, store behaviors, and product interactions.<\/li>\n<li><strong>Point-of-Purchase (POP) Focus:<\/strong><br \/>\nThe strategy often emphasizes activities at the point of purchase, such as store layouts, shelf displays, promotional signage, or digital equivalents like product recommendations and reviews.<\/li>\n<li><strong>Collaboration with Retailers:<\/strong><br \/>\nSuccessful shopper marketing often requires collaboration between brands and retailers to align goals, share insights, and execute effective in-store or online campaigns.<\/li>\n<li><strong>Technology Integration:<\/strong><br \/>\nWith the rise of e-commerce and omnichannel shopping, integrating technology like augmented reality (AR), mobile apps, and personalized recommendations has become a cornerstone of shopper marketing.<\/li>\n<\/ol>\n<h2 id=\"why-shopper-marketing-matters\"><span class=\"ez-toc-section\" id=\"Why_Shopper_Marketing_Matters\"><\/span>Why Shopper Marketing Matters<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li><strong>Drives Purchase Decisions:<\/strong><br \/>\nResearch shows that a significant percentage of purchasing decisions are made in-store or online while shopping, making this phase critical for influencing outcomes.<\/li>\n<li><strong>Enhances Customer Experience:<\/strong><br \/>\nTailored promotions, convenient product displays, and targeted messaging enhance the shopping experience, encouraging brand loyalty and repeat purchases.<\/li>\n<li><strong>Boosts ROI:<\/strong><br \/>\nFocusing on the active shopper often leads to higher conversion rates, making it a cost-effective marketing strategy.<\/li>\n<li><strong>Supports Omnichannel Strategies:<\/strong><br \/>\nShopper marketing bridges the gap between online and offline channels, creating cohesive brand experiences across platforms.<\/li>\n<\/ol>\n<h2 id=\"examples-of-shopper-marketing-tactics\"><span class=\"ez-toc-section\" id=\"Examples_of_Shopper_Marketing_Tactics\"><\/span>Examples of Shopper Marketing Tactics<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li><strong>In-Store Displays:<\/strong><br \/>\nEye-catching displays or end caps showcasing new or discounted products.<\/li>\n<li><strong>Promotional Campaigns:<\/strong><br \/>\nLimited-time discounts, buy-one-get-one offers, or loyalty rewards to incentivize purchases.<\/li>\n<li><strong>Digital Coupons and Ads:<\/strong><br \/>\nPersonalized discounts are delivered through mobile apps or e-commerce platforms.<\/li>\n<li><strong>Sampling Events:<\/strong><br \/>\nProduct trials in-store or through subscription boxes to introduce new items.<\/li>\n<li><strong>Interactive Experiences:<\/strong><br \/>\nVirtual fitting rooms, QR codes leading to product demos, or AR displays for enhanced product exploration.<\/li>\n<\/ol>\n<h2 id=\"shopper-marketing-vs-consumer-marketing\"><span class=\"ez-toc-section\" id=\"Shopper_Marketing_vs_Consumer_Marketing\"><\/span>Shopper Marketing vs. Consumer Marketing<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>While both aim to influence purchase behavior, shopper marketing focuses on the shopper\u2019s mindset and environment during the purchasing process. Consumer marketing, in contrast, targets broader brand awareness and demand generation outside the shopping context.<\/p>\n<h2 id=\"top-shopper-marketing-statistics-for-2024\"><span class=\"ez-toc-section\" id=\"Top_Shopper_Marketing_Statistics_for_2024\"><\/span>Top Shopper Marketing Statistics for 2024<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-18094 size-full\" src=\"https:\/\/images.saasworthy.com\/blog_latest\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-14-at-3.34.10-AM.png\" alt=\"\" width=\"1352\" height=\"1350\" srcset=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-14-at-3.34.10-AM.png 1352w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-14-at-3.34.10-AM-400x400.png 400w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-14-at-3.34.10-AM-1024x1022.png 1024w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-14-at-3.34.10-AM-75x75.png 75w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-14-at-3.34.10-AM-80x80.png 80w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-14-at-3.34.10-AM-370x370.png 370w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-14-at-3.34.10-AM-150x150.png 150w\" sizes=\"(max-width: 1352px) 100vw, 1352px\" \/><\/p>\n<p>Here are\u00a0<strong>top shopper marketing statistics<\/strong>\u00a0that highlight current trends and behaviors in the retail and eCommerce landscape:<\/p>\n<h3 id=\"general-shopping-trends\"><span class=\"ez-toc-section\" id=\"General_Shopping_Trends\"><\/span><span style=\"font-weight: 400;\">General Shopping Trends<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">81% of retail shoppers conduct online research before buying <\/span><a href=\"https:\/\/www.invoca.com\/blog\/retail-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">73% of retail consumers use multiple channels to shop<\/span> <a href=\"https:\/\/www.invoca.com\/blog\/retail-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">59% of shoppers use mobile devices in-store to compare prices or research deals<\/span><a href=\"https:\/\/www.invoca.com\/blog\/retail-marketing-statistics\"><span style=\"font-weight: 400;\"> Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">46% of shoppers visit a retailer&#8217;s app or website while shopping in-store<\/span><a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\"> Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30% higher lifetime customer values are attributed to consumers shopping across multiple channels <\/span><a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">52% of consumers expect consistent interactions across channels<\/span> <a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">90% of customers expect consistent brand experiences, whether in-store or online<\/span> <a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">56% of every dollar spent in-store is influenced by digital transactions<\/span> <a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<h3 id=\"social-media-influence\"><span class=\"ez-toc-section\" id=\"Social_Media_Influence\"><\/span><span style=\"font-weight: 400;\">Social Media Influence<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">53% of American consumers make purchases through social media weekly<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">43% of customers discover new products via social networks<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">30% of Gen Z and Millennials have made purchases directly through social media recently<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">21% of social media users aged 18-54 have been influenced by influencers to make purchases<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">39% of consumers are likely to purchase from brands they follow on social media<\/span><a href=\"https:\/\/inbeat.agency\/blog\/online-shopping-statistics\"><span style=\"font-weight: 400;\"> Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<h3 id=\"mobile-shopping\"><span class=\"ez-toc-section\" id=\"Mobile_Shopping\"><\/span><span style=\"font-weight: 400;\">Mobile Shopping<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">68% of shoppers browse on mobile devices, with 56% completing sales on mobile<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The average order value on mobile is between $90 and $110, compared to $140-$175 on desktop<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The cart abandonment rate on mobile averages 85.65%<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">48.2% of online shoppers prefer shipment notifications via text rather than email<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<h3 id=\"online-reviews-and-personalization\"><span class=\"ez-toc-section\" id=\"Online_Reviews_and_Personalization\"><\/span><span style=\"font-weight: 400;\">Online Reviews and Personalization<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">85% of consumers expect products to have between 50 to 500 reviews<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Products with more than 50 reviews can see a conversion rate boost of approximately 4.6%<\/span> <a href=\"https:\/\/wpforms.com\/digital-marketing-statistics\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">40% of consumers purchase more from retailers that provide a personalized shopping experience across channels<\/span> <a href=\"https:\/\/www.invoca.com\/blog\/retail-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Retail marketers who invest in personalization can see returns of up to $20 for every dollar spent<\/span> <a href=\"https:\/\/www.invoca.com\/blog\/retail-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<h3 id=\"advertising-and-marketing\"><span class=\"ez-toc-section\" id=\"Advertising_and_Marketing\"><\/span><span style=\"font-weight: 400;\">Advertising and Marketing<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">90% of internet users encounter paid ads in Google search results<\/span> <a href=\"https:\/\/www.webfx.com\/blog\/marketing\/marketing-stats\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Businesses using Google Ads earn an average of $8 for every $1 spent<\/span> <a href=\"https:\/\/www.webfx.com\/blog\/marketing\/marketing-stats\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social media ads account for 28.8% of all paid advertising spend<\/span> <a href=\"https:\/\/www.webfx.com\/blog\/marketing\/marketing-stats\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The average engagement rate for campaigns using three or more channels is 18.96%, compared to just 5.4% for single-channel campaigns<\/span> <a href=\"https:\/\/www.invoca.com\/blog\/retail-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<h3 id=\"consumer-behavior-insights\"><span class=\"ez-toc-section\" id=\"Consumer_Behavior_Insights\"><\/span><span style=\"font-weight: 400;\">Consumer Behavior Insights<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumers researching products online are 39% more likely to call a business than those who do not <\/span>\u00a0<a href=\"https:\/\/www.invoca.com\/blog\/retail-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A significant portion, about 25%, have made online purchases while in a physical store<\/span> <a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumers who engage with their favorite brands across ten or more channels make weekly purchases at a rate of 62%<\/span> <a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<h3 id=\"e-commerce-growth\"><span class=\"ez-toc-section\" id=\"E-commerce_Growth\"><\/span><span style=\"font-weight: 400;\">E-commerce Growth<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In 2023, retail mCommerce sales accounted for 43.4% of overall retail eCommerce sales, up from 41.8% in 2022 <\/span><a href=\"https:\/\/www.invoca.com\/blog\/retail-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social commerce sales in the U.S. reached approximately $75.6 billion in 2023<\/span> <a href=\"https:\/\/inbeat.agency\/blog\/online-shopping-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<h3 id=\"demographics-and-preferences\"><span class=\"ez-toc-section\" id=\"Demographics_and_Preferences\"><\/span><span style=\"font-weight: 400;\">Demographics and Preferences<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Over half (53%) of consumers prefer shopping via apps compared to websites <\/span><a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Younger generations (Gen Z) show a preference for Instagram, with about 44% making purchases through it <\/span><a href=\"https:\/\/inbeat.agency\/blog\/online-shopping-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<h3 id=\"customer-retention-and-satisfaction\"><span class=\"ez-toc-section\" id=\"Customer_Retention_and_Satisfaction\"><\/span><span style=\"font-weight: 400;\">Customer Retention and Satisfaction<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Companies with omnichannel engagement strategies retain about 89% of customers <\/span><a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer satisfaction is reported to be 23 times higher in companies that run omnichannel strategies <\/span><a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<h3 id=\"future-projections\"><span class=\"ez-toc-section\" id=\"Future_Projections\"><\/span><span style=\"font-weight: 400;\">Future Projections<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By 2025, it is projected that nearly all B2B buyers will complete at least half of their work-related purchases online <\/span><a href=\"https:\/\/pipeline.zoominfo.com\/marketing\/multichannel-marketing-statistics\"><span style=\"font-weight: 400;\">Source<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p>Also read: <a href=\"https:\/\/dev.saasworthy.com\/blogapi-connector-statistics\">Top 50 API Connector Statistics for 2024<\/a><\/p>\n<h2 id=\"the-shopper-journey\"><span class=\"ez-toc-section\" id=\"The_Shopper_Journey\"><\/span>The Shopper Journey<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The shopper journey is typically divided into these key stages:<\/p>\n<ol>\n<li><strong>Awareness:<\/strong><br \/>\nThe shopper becomes aware of a need or problem.<\/li>\n<li><strong>Consideration:<\/strong><br \/>\nThey explore options, comparing products, prices, and reviews.<\/li>\n<li><strong>Purchase:<\/strong><br \/>\nThe decision to buy is made, often influenced by in-store or online marketing efforts.<\/li>\n<li><strong>Post-Purchase:<\/strong><br \/>\nFeedback loops and loyalty programs aim to retain customers and encourage repeat business.<\/li>\n<\/ol>\n<h2 id=\"frequently-asked-questions\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 id=\"what-is-the-difference-between-shopper-marketing-and-trade-marketing\"><span class=\"ez-toc-section\" id=\"What_is_the_difference_between_shopper_marketing_and_trade_marketing\"><\/span>What is the difference between shopper marketing and trade marketing?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Shopper marketing targets end consumers in the purchasing environment, focusing on their behavior and needs. Trade marketing, on the other hand, is aimed at retailers and distributors to promote products and improve shelf placement.<\/p>\n<h3 id=\"how-does-shopper-marketing-benefit-retailers\"><span class=\"ez-toc-section\" id=\"How_does_shopper_marketing_benefit_retailers\"><\/span>How does shopper marketing benefit retailers?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Retailers benefit from increased sales, improved customer satisfaction, and stronger relationships with brands that invest in shared marketing initiatives.<\/p>\n<h3 id=\"is-shopper-marketing-relevant-for-online-stores\"><span class=\"ez-toc-section\" id=\"Is_shopper_marketing_relevant_for_online_stores\"><\/span>Is shopper marketing relevant for online stores?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Absolutely. E-commerce shopper marketing strategies include personalized recommendations, flash sales, and interactive tools to replicate the in-store experience.<\/p>\n<h3 id=\"what-role-does-data-play-in-shopper-marketing\"><span class=\"ez-toc-section\" id=\"What_role_does_data_play_in_shopper_marketing\"><\/span>What role does data play in shopper marketing?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Data is vital for understanding shopper behavior, segmenting audiences, and measuring the success of campaigns. Analytics tools and consumer insights drive informed decisions.<\/p>\n<h2 id=\"key-takeaway\"><span class=\"ez-toc-section\" id=\"Key_Takeaway\"><\/span>Key Takeaway<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Shopper marketing is a dynamic and highly focused approach to influencing purchasing behavior. By leveraging insights into shopper behavior and employing innovative tactics, businesses can create meaningful connections with shoppers, boost sales, and foster brand loyalty. Whether in physical stores or online, shopper marketing ensures that the right message reaches the shopper at the right time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover the basics of shopper marketing with this simple guide. 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