{"id":19623,"date":"2025-09-10T09:30:28","date_gmt":"2025-09-10T04:00:28","guid":{"rendered":"https:\/\/www.saasworthy.com\/blog\/?p=19623"},"modified":"2025-09-24T17:13:07","modified_gmt":"2025-09-24T11:43:07","slug":"freshdesk-pricing-plans","status":"publish","type":"post","link":"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans","title":{"rendered":"Freshdesk Pricing Plans 2025: Which Plan Is Right for Your Support Team"},"content":{"rendered":"<p data-start=\"197\" data-end=\"624\"><strong data-start=\"197\" data-end=\"210\">Freshdesk<\/strong> is a widely trusted customer support platform known for its <strong data-start=\"271\" data-end=\"286\">scalability<\/strong>, <strong data-start=\"288\" data-end=\"316\">multi-channel engagement<\/strong>, and powerful <strong data-start=\"331\" data-end=\"351\">automation tools<\/strong>. In 2025, Freshdesk continues to offer a flexible range of pricing plans that cater to businesses of all sizes, from agile startups to complex enterprises. Choosing the right plan depends on factors like your team size, ticket volume, support channels, and reporting needs.<\/p>\n<p data-start=\"626\" data-end=\"983\">To help you navigate these options, this detailed guide breaks down <a href=\"https:\/\/affiliatepartner.freshdesk.com\/3721h5wdjltq\">Freshdesk\u2019s 2025 pricing plans<\/a>, features, and ideal use cases. Plus, we\u2019ve included insights from <strong data-start=\"792\" data-end=\"818\">our SaaSworthy experts <\/strong>who specialize in evaluating SaaS tools to give you clear, expert-backed recommendations on which plan offers the best value based on real-world business scenarios.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-hierarchy counter-decimal ez-toc-grey\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Overview_of_Freshdesk_Pricing_Plans_2025\" title=\"Overview of Freshdesk Pricing Plans 2025\">Overview of Freshdesk Pricing Plans 2025<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#SaaSworthy_Insights_%C2%A7SW\" title=\"SaaSworthy Insights (\u00a7SW)\">SaaSworthy Insights (\u00a7SW)<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Detailed_Breakdown_of_Each_Freshdesk_Pricing_Plan\" title=\"Detailed Breakdown of Each Freshdesk Pricing Plan\">Detailed Breakdown of Each Freshdesk Pricing Plan<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Freshdesk_Growth_Plan\" title=\"Freshdesk Growth Plan\">Freshdesk Growth Plan<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Freshdesk_Pro_Plan\" title=\"Freshdesk Pro Plan\">Freshdesk Pro Plan<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Freshdesk_Pro_AI_Copilot_Plan\" title=\"Freshdesk Pro + AI Copilot Plan\">Freshdesk Pro + AI Copilot Plan<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Freshdesk_Enterprise_Plan\" title=\"Freshdesk Enterprise Plan\">Freshdesk Enterprise Plan<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Comparing_Features_Across_Plans\" title=\"Comparing Features Across Plans\">Comparing Features Across Plans<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Who_Should_Choose_Which_Plan\" title=\"Who Should Choose Which Plan?\">Who Should Choose Which Plan?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Additional_Considerations\" title=\"Additional Considerations\">Additional Considerations<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Pricing_Model\" title=\"Pricing Model\">Pricing Model<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Billing_Options\" title=\"Billing Options\">Billing Options<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#AI_Capabilities\" title=\"AI Capabilities\">AI Capabilities<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Customization_Compliance\" title=\"Customization &amp; Compliance\">Customization &amp; Compliance<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#What_SaaSworthy_Experts_Say_About_Freshdesk_Pricing\" title=\"What SaaSworthy Experts Say About Freshdesk Pricing\">What SaaSworthy Experts Say About Freshdesk Pricing<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Strong_Value_Across_Tiers\" title=\"Strong Value Across Tiers\">Strong Value Across Tiers<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Pro_Plan_Feature-Rich_and_Scalable\" title=\"Pro Plan: Feature-Rich and Scalable\">Pro Plan: Feature-Rich and Scalable<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#AI_Copilot_A_Competitive_Differentiator\" title=\"AI Copilot: A Competitive Differentiator\">AI Copilot: A Competitive Differentiator<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Enterprise_Tier_Premium_Features_at_a_Reasonable_Price\" title=\"Enterprise Tier: Premium Features at a Reasonable Price\">Enterprise Tier: Premium Features at a Reasonable Price<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Final_Verdict_from_SaaSworthy\" title=\"Final Verdict from SaaSworthy\">Final Verdict from SaaSworthy<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#FAQs_on_Freshdesk_Pricing\" title=\"FAQs on Freshdesk Pricing\">FAQs on Freshdesk Pricing<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Which_Freshdesk_pricing_plan_offers_the_best_value_for_a_growing_support_team_in_2025\" title=\"Which Freshdesk pricing plan offers the best value for a growing support team in 2025?\">Which Freshdesk pricing plan offers the best value for a growing support team in 2025?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#How_do_automation_features_differ_between_Freshdesks_Growth_and_Pro_plans\" title=\"How do automation features differ between Freshdesk&#8217;s Growth and Pro plans?\">How do automation features differ between Freshdesk&#8217;s Growth and Pro plans?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#What_security_enhancements_does_the_Freshdesk_Enterprise_plan_offer\" title=\"What security enhancements does the Freshdesk Enterprise plan offer?\">What security enhancements does the Freshdesk Enterprise plan offer?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Is_there_a_big_difference_in_reporting_across_Freshdesk_plans\" title=\"Is there a big difference in reporting across Freshdesk plans?\">Is there a big difference in reporting across Freshdesk plans?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Which_Freshdesk_pricing_plan_best_aligns_with_my_teams_size_and_support_needs\" title=\"Which Freshdesk pricing plan best aligns with my team\u2019s size and support needs?\">Which Freshdesk pricing plan best aligns with my team\u2019s size and support needs?<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/dev.saasworthy.com\/blog\/freshdesk-pricing-plans\/#Can_I_test_Freshdesk_pricing_plans_before_committing\" title=\"Can I test Freshdesk pricing plans before committing?\">Can I test Freshdesk pricing plans before committing?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 id=\"overview-of-freshdesk-pricing-plans-2025\" data-start=\"626\" data-end=\"983\"><span class=\"ez-toc-section\" id=\"Overview_of_Freshdesk_Pricing_Plans_2025\"><\/span><strong data-start=\"853\" data-end=\"897\">Overview of Freshdesk Pricing Plans 2025<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><iframe title=\"What is Freshdesk?\" width=\"788\" height=\"443\" src=\"https:\/\/www.youtube.com\/embed\/zaOTcrR2gLQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p data-start=\"899\" data-end=\"1071\"><a href=\"https:\/\/affiliatepartner.freshdesk.com\/3721h5wdjltq\">Freshdesk pricing<\/a> is based on a per-agent, per-month model with options for monthly or annual billing. Annual billing offers discounted rates. The main plans available are:<\/p>\n<div class=\"_tableContainer_16hzy_1\">\n<div class=\"_tableWrapper_16hzy_14 group flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"62\" data-end=\"1304\">\n<thead data-start=\"62\" data-end=\"268\">\n<tr data-start=\"62\" data-end=\"268\">\n<th data-start=\"62\" data-end=\"84\" data-col-size=\"sm\">Plan<\/th>\n<th data-start=\"84\" data-end=\"110\" data-col-size=\"sm\">Price (Billed Annually)<\/th>\n<th data-start=\"110\" data-end=\"225\" data-col-size=\"lg\">Key Features<\/th>\n<th data-start=\"225\" data-end=\"268\" data-col-size=\"md\">Best For<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"477\" data-end=\"1304\">\n<tr data-start=\"477\" data-end=\"683\">\n<td data-start=\"477\" data-end=\"499\" data-col-size=\"sm\"><strong data-start=\"479\" data-end=\"489\">Growth<\/strong><\/td>\n<td data-col-size=\"sm\" data-start=\"499\" data-end=\"525\">$15 \/agent\/month<\/td>\n<td data-col-size=\"lg\" data-start=\"525\" data-end=\"639\">Ticketing, customer portal, reports; ideal for small businesses<\/td>\n<td data-col-size=\"md\" data-start=\"639\" data-end=\"683\">Small businesses needing basic support<\/td>\n<\/tr>\n<tr data-start=\"684\" data-end=\"890\">\n<td data-start=\"684\" data-end=\"706\" data-col-size=\"sm\"><strong data-start=\"686\" data-end=\"693\">Pro<\/strong><\/td>\n<td data-col-size=\"sm\" data-start=\"706\" data-end=\"732\">$49 \/agent\/month<\/td>\n<td data-col-size=\"lg\" data-start=\"732\" data-end=\"846\">Everything in Growth + custom support portals, custom objects, advanced ticketing, custom reporting, and routing<\/td>\n<td data-col-size=\"md\" data-start=\"846\" data-end=\"890\">Growing teams with complex support needs<\/td>\n<\/tr>\n<tr data-start=\"891\" data-end=\"1097\">\n<td data-start=\"891\" data-end=\"913\" data-col-size=\"sm\"><strong data-start=\"893\" data-end=\"913\">Pro + AI Copilot<\/strong><\/td>\n<td data-col-size=\"sm\" data-start=\"913\" data-end=\"939\">$78 \/agent\/month<\/td>\n<td data-col-size=\"lg\" data-start=\"939\" data-end=\"1053\">Everything in Pro + Freddy AI Copilot add-on bundled<\/td>\n<td data-col-size=\"md\" data-start=\"1053\" data-end=\"1097\">Teams wanting AI-powered productivity<\/td>\n<\/tr>\n<tr data-start=\"1098\" data-end=\"1304\">\n<td data-start=\"1098\" data-end=\"1120\" data-col-size=\"sm\"><strong data-start=\"1100\" data-end=\"1114\">Enterprise<\/strong><\/td>\n<td data-col-size=\"sm\" data-start=\"1120\" data-end=\"1146\">$79 \/agent\/month<\/td>\n<td data-col-size=\"lg\" data-start=\"1146\" data-end=\"1260\">Everything in Pro + audit logs, approval workflows, skills-based assignments, enhanced security, and more<\/td>\n<td data-col-size=\"md\" data-start=\"1260\" data-end=\"1304\">Large orgs with advanced compliance needs<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<p data-start=\"1505\" data-end=\"1586\">All plans include unlimited agents, but features vary significantly across tiers.<\/p>\n<p data-start=\"1588\" data-end=\"1850\">These structured tiers ensure businesses can scale at their own pace without overpaying for unnecessary features. With increasing complexity, each higher-tier plan builds upon the previous one, offering enhanced tools, deeper customization, and improved support.<\/p>\n<h2 id=\"saasworthy-insights-%c2%a7sw\" data-start=\"167\" data-end=\"201\"><span class=\"ez-toc-section\" id=\"SaaSworthy_Insights_%C2%A7SW\"><\/span><strong data-start=\"170\" data-end=\"199\">SaaSworthy Insights (\u00a7SW)<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"202\" data-end=\"442\">\n<li data-start=\"202\" data-end=\"282\">\n<p data-start=\"204\" data-end=\"282\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\"><strong data-start=\"0\" data-end=\"39\" data-is-only-node=\"\">Freshdesk starts at $15\/agent\/month<\/strong>, which is approximately <strong data-start=\"64\" data-end=\"77\">21% below<\/strong> the average help\u2011desk software benchmark of $19\/agent\/month<\/span><\/p>\n<\/li>\n<li data-start=\"283\" data-end=\"363\">\n<p data-start=\"285\" data-end=\"363\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">The platform scores an impressive <strong data-start=\"34\" data-end=\"43\">4.6\/5<\/strong> from ~3,000 user ratings, with a <strong data-start=\"77\" data-end=\"93\">98% SW Score<\/strong>, reflecting high satisfaction.<\/span><\/p>\n<\/li>\n<li data-start=\"364\" data-end=\"442\">\n<p data-start=\"366\" data-end=\"442\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">It offers a <strong data-start=\"12\" data-end=\"33\">free-forever plan<\/strong> and integrates with over 1,000 marketplace apps.<\/span><\/p>\n<\/li>\n<\/ul>\n<h2 id=\"detailed-breakdown-of-each-freshdesk-pricing-plan\" data-start=\"2409\" data-end=\"2447\"><span class=\"ez-toc-section\" id=\"Detailed_Breakdown_of_Each_Freshdesk_Pricing_Plan\"><\/span><strong data-start=\"2412\" data-end=\"2447\">Detailed Breakdown of Each Freshdesk Pricing Plan<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter wp-image-19629 size-full\" src=\"https:\/\/images.saasworthy.com\/blog_2025\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM.png\" alt=\"Freshdesk-Pricing-Plans\" width=\"2592\" height=\"942\" srcset=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM.png 2592w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM-400x145.png 400w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM-1024x372.png 1024w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM-206x75.png 206w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM-1536x558.png 1536w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM-2048x744.png 2048w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM-150x55.png 150w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM-450x164.png 450w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM-1200x436.png 1200w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2025\/06\/Freshdesk-Pricing-Plans-Freshworks-06-12-2025_01_28_PM-768x279.png 768w\" sizes=\"(max-width: 2592px) 100vw, 2592px\" \/><\/p>\n<h3 id=\"freshdesk-growth-plan\" data-start=\"2449\" data-end=\"2471\"><span class=\"ez-toc-section\" id=\"Freshdesk_Growth_Plan\"><\/span><strong data-start=\"2453\" data-end=\"2471\">Freshdesk Growth Plan<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"2473\" data-end=\"2574\"><strong data-start=\"2473\" data-end=\"2481\">Cost<\/strong>: $15 per agent\/month (annual billing)<br data-start=\"2519\" data-end=\"2522\" \/><strong data-start=\"2522\" data-end=\"2534\">Best for<\/strong>: Small businesses needing basic support<\/p>\n<p data-start=\"2576\" data-end=\"2593\"><strong data-start=\"2576\" data-end=\"2593\">Key Features:<\/strong><\/p>\n<ul data-start=\"2594\" data-end=\"2879\">\n<li data-start=\"2594\" data-end=\"2645\">\n<p data-start=\"2596\" data-end=\"2645\">Ticket management via email and social channels<\/p>\n<\/li>\n<li data-start=\"2646\" data-end=\"2684\">\n<p data-start=\"2648\" data-end=\"2684\">Customer portal and knowledge base<\/p>\n<\/li>\n<li data-start=\"2685\" data-end=\"2718\">\n<p data-start=\"2687\" data-end=\"2718\">Basic reporting and analytics<\/p>\n<\/li>\n<li data-start=\"2719\" data-end=\"2770\">\n<p data-start=\"2721\" data-end=\"2770\">SLA management and business hours configuration<\/p>\n<\/li>\n<li data-start=\"2771\" data-end=\"2805\">\n<p data-start=\"2773\" data-end=\"2805\">CSAT surveys and time tracking<\/p>\n<\/li>\n<li data-start=\"2806\" data-end=\"2856\">\n<p data-start=\"2808\" data-end=\"2856\">Access to Freshdesk\u2019s marketplace integrations<\/p>\n<\/li>\n<li data-start=\"2857\" data-end=\"2879\">\n<p data-start=\"2859\" data-end=\"2879\">24\/5 phone support<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2881\" data-end=\"3050\">Growth is the entry-level paid plan, offering foundational tools that help small businesses streamline their customer service operations without overwhelming complexity.<\/p>\n<h3 id=\"freshdesk-pro-plan\" data-start=\"2449\" data-end=\"2471\"><span class=\"ez-toc-section\" id=\"Freshdesk_Pro_Plan\"><\/span><strong data-start=\"2453\" data-end=\"2471\">Freshdesk <\/strong><strong data-start=\"3061\" data-end=\"3076\">Pro Plan<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"3078\" data-end=\"3181\"><strong data-start=\"3078\" data-end=\"3086\">Cost<\/strong>: $49 per agent\/month (annual billing)<br data-start=\"3124\" data-end=\"3127\" \/><strong data-start=\"3127\" data-end=\"3139\">Best for<\/strong>: Growing teams with complex support needs<\/p>\n<p data-start=\"3183\" data-end=\"3224\"><strong data-start=\"3183\" data-end=\"3224\">Additional Features over Growth Plan:<\/strong><\/p>\n<ul data-start=\"3225\" data-end=\"3561\">\n<li data-start=\"3225\" data-end=\"3274\">\n<p data-start=\"3227\" data-end=\"3274\">Advanced ticketing features and routing rules<\/p>\n<\/li>\n<li data-start=\"3275\" data-end=\"3320\">\n<p data-start=\"3277\" data-end=\"3320\">Custom support portals and custom objects<\/p>\n<\/li>\n<li data-start=\"3321\" data-end=\"3369\">\n<p data-start=\"3323\" data-end=\"3369\">Enhanced SLA policies and compliance options<\/p>\n<\/li>\n<li data-start=\"3370\" data-end=\"3401\">\n<p data-start=\"3372\" data-end=\"3401\">Multilingual knowledge base<\/p>\n<\/li>\n<li data-start=\"3402\" data-end=\"3454\">\n<p data-start=\"3404\" data-end=\"3454\">Custom roles, permissions, and team segmentation<\/p>\n<\/li>\n<li data-start=\"3455\" data-end=\"3499\">\n<p data-start=\"3457\" data-end=\"3499\">Custom reporting and advanced dashboards<\/p>\n<\/li>\n<li data-start=\"3500\" data-end=\"3534\">\n<p data-start=\"3502\" data-end=\"3534\">Freddy AI (basic capabilities)<\/p>\n<\/li>\n<li data-start=\"3535\" data-end=\"3561\">\n<p data-start=\"3537\" data-end=\"3561\">Agent shift management<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3563\" data-end=\"3700\">The Pro plan is ideal for scaling companies that need more control, personalization, and detailed insights from their support operations.<\/p>\n<h3 id=\"freshdesk-pro-ai-copilot-plan\" data-start=\"2449\" data-end=\"2471\"><span class=\"ez-toc-section\" id=\"Freshdesk_Pro_AI_Copilot_Plan\"><\/span><strong data-start=\"2453\" data-end=\"2471\">Freshdesk <\/strong><strong data-start=\"3711\" data-end=\"3739\">Pro + AI Copilot Plan<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"3741\" data-end=\"3841\"><strong data-start=\"3741\" data-end=\"3749\">Cost<\/strong>: $78 per agent\/month (annual billing)<br data-start=\"3787\" data-end=\"3790\" \/><strong data-start=\"3790\" data-end=\"3802\">Best for<\/strong>: Teams wanting AI-powered productivity<\/p>\n<p data-start=\"3843\" data-end=\"3880\"><strong data-start=\"3843\" data-end=\"3880\">Includes Everything in Pro, Plus:<\/strong><\/p>\n<ul data-start=\"3881\" data-end=\"4100\">\n<li data-start=\"3881\" data-end=\"3913\">\n<p data-start=\"3883\" data-end=\"3913\">Freddy AI Copilot bundled in<\/p>\n<\/li>\n<li data-start=\"3914\" data-end=\"3944\">\n<p data-start=\"3916\" data-end=\"3944\">Smart ticket summarization<\/p>\n<\/li>\n<li data-start=\"3945\" data-end=\"3983\">\n<p data-start=\"3947\" data-end=\"3983\">Suggested responses and next steps<\/p>\n<\/li>\n<li data-start=\"3984\" data-end=\"4012\">\n<p data-start=\"3986\" data-end=\"4012\">Predictive ticket fields<\/p>\n<\/li>\n<li data-start=\"4013\" data-end=\"4045\">\n<p data-start=\"4015\" data-end=\"4045\">Workflow automation using AI<\/p>\n<\/li>\n<li data-start=\"4046\" data-end=\"4100\">\n<p data-start=\"4048\" data-end=\"4100\">Enhanced deflection and self-service powered by AI<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4102\" data-end=\"4301\">This plan is perfect for support teams looking to boost efficiency and reduce response times using cutting-edge AI assistance. It automates repetitive tasks and helps agents focus on complex queries.<\/p>\n<h3 id=\"freshdesk-enterprise-plan\" data-start=\"2449\" data-end=\"2471\"><span class=\"ez-toc-section\" id=\"Freshdesk_Enterprise_Plan\"><\/span><strong data-start=\"2453\" data-end=\"2471\">Freshdesk <\/strong><strong data-start=\"4312\" data-end=\"4334\">Enterprise Plan<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"4336\" data-end=\"4449\"><strong data-start=\"4336\" data-end=\"4344\">Cost<\/strong>: $79 per agent\/month (annual billing)<br data-start=\"4382\" data-end=\"4385\" \/><strong data-start=\"4385\" data-end=\"4397\">Best for<\/strong>: Large organizations with advanced compliance needs<\/p>\n<p data-start=\"4451\" data-end=\"4489\"><strong data-start=\"4451\" data-end=\"4489\">Additional Features over Pro Plan:<\/strong><\/p>\n<ul data-start=\"4490\" data-end=\"4821\">\n<li data-start=\"4490\" data-end=\"4523\">\n<p data-start=\"4492\" data-end=\"4523\">Skill-based ticket assignment<\/p>\n<\/li>\n<li data-start=\"4524\" data-end=\"4565\">\n<p data-start=\"4526\" data-end=\"4565\">Sandbox environment to test workflows<\/p>\n<\/li>\n<li data-start=\"4566\" data-end=\"4621\">\n<p data-start=\"4568\" data-end=\"4621\">Approval workflows and advanced workflow automation<\/p>\n<\/li>\n<li data-start=\"4622\" data-end=\"4667\">\n<p data-start=\"4624\" data-end=\"4667\">Custom agent roles with granular controls<\/p>\n<\/li>\n<li data-start=\"4668\" data-end=\"4702\">\n<p data-start=\"4670\" data-end=\"4702\">Audit logs and IP whitelisting<\/p>\n<\/li>\n<li data-start=\"4703\" data-end=\"4742\">\n<p data-start=\"4705\" data-end=\"4742\">Enhanced security and data controls<\/p>\n<\/li>\n<li data-start=\"4743\" data-end=\"4795\">\n<p data-start=\"4745\" data-end=\"4795\">Dedicated account manager and onboarding support<\/p>\n<\/li>\n<li data-start=\"4796\" data-end=\"4821\">\n<p data-start=\"4798\" data-end=\"4821\">24\/7 priority support<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4823\" data-end=\"5014\">The Enterprise plan is tailored for companies in regulated industries or with stringent internal policies. It includes the highest level of security, configurability, and operational control.<\/p>\n<p data-start=\"4823\" data-end=\"5014\"><strong>Also Read: <a href=\"https:\/\/dev.saasworthy.com\/blogclover-pos-pricing\">Clover POS Pricing in 2025: Hardware, Software &amp; Subscription Cost<\/a><\/strong><\/p>\n<h2 id=\"comparing-features-across-plans\" data-start=\"5021\" data-end=\"5059\"><span class=\"ez-toc-section\" id=\"Comparing_Features_Across_Plans\"><\/span><strong data-start=\"5024\" data-end=\"5059\">Comparing Features Across Plans<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div id=\"productfreshdesk-355\" class=\"sw-product-snippet list-results-sec bg-white pos-rel b-r-4 m-t-0 m-l-0 m-r-0\">\n            <div class=\"sponsored-txt d-inline-blk pos-abs d-flex\"><p class=\"sw-score d-flex justify-center align-center f-w-bolder white bg-d-blue b-r-3 pointer font-m\">95\n                    <span class=\"\">%<\/span>\n                    <span class=\"sw-score-text font-xs f-w-light pos-rel\">SW Score<\/span>\n                    <span class=\"sw-score-desc font-xs f-w-light bg-d-blue pos-abs\">The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. <a href=\"https:\/\/www.saasworthy.com\/sw-score-methodology\" class=\"f-w-bold decor-none white pointer\" title=\"Read more\" target=\"_blank\">Read more<\/a><\/span>\n                <\/p><\/div>\n            <div class=\"list-results-sec-head d-flex f-row just-btwn m-b-10 m-t-5\">        \n                <a href=\"\/product\/freshdesk\" title=\"Freshdesk\" target=\"_blank\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"75\" height=\"75\" loading=\"lazy\" src=\"https:\/\/images.saasworthy.com\/tr:w-128,h-0,c-at_max,e-sharpen-1\/freshdesk_355_logo_1724159044_rkwex.png\" alt=\"Freshdesk logo\" class=\"b-r-3 img-fit\" style=\"height: 75px;\">\n                <\/a>\n                <div class=\"list-results-sec-head-mid d-flex f-col justify-center\">    \n                    <div class=\"d-flex f-row just-btwn w-100\">\n                        <a href=\"\/product\/freshdesk\" class=\"decor-none pointer\" title=\"Freshdesk\" target=\"_blank\"><b class=\"sw-font font-l f-w-bolder blue d-inline-blk m-t-0 m-b-5\">Freshdesk<\/b><\/a>\n                    <\/div>\n                    <span class=\"list-results-desc font-xs f-w-light italic d-blue m-t-0 m-b-5\" title=\"Redefining your customer support\">Redefining your customer support<\/span>\n                    <span class=\"list-results-rating font-xs f-w-light d-grey-blue\">\n                        <span>4.47<\/span>\n                        <span class=\"f-w-bolder d-grey-blue m-b-10\">\n                            <span class=\"\">\n                                <i class=\"star-color\" data-star=\"4.47\" aria-hidden=\"true\"><\/i>\n                            <\/span>\n                        <\/span>\n                        <span class=\"d-inline-blk\">Based on 4035 Ratings<\/span>\n                    <\/span>\n                <\/div>\n                <div class=\"banner-sec-product d-flex just-end\"><a class=\"award-img d-inline-blk m-r-5 pointer\" href=\"\/list\/help-desk-software\/highly-rated\/september-2019\" title=\"Highly Rated Q3 2019\" target=\"_blank\">\n                            <span class=\"award_rank award-rank-blue\"># <span class=\"cont\">2<\/span><\/span>\n                            <span class=\"award_txt award-text-white\">Highly Rated<\/span>\n                        <\/a><a class=\"award-img d-inline-blk m-r-5 pointer\" href=\"\/list\/help-desk-software\/most-worthy\/september-2019\" title=\"Most Worthy Q3 2019\" target=\"_blank\">\n                            <span class=\"award_rank award-rank-blue\"># <span class=\"cont\">1<\/span><\/span>\n                            <span class=\"award_txt award-text-white\">Most Worthy<\/span>\n                        <\/a><span class=\"awards-grp font-m p-t-5 l-h-20 pointer blue m-t-10 d-inline-blk f-w-bold\">+1&nbsp;more\n                            <span class=\"awards-grp-more font-xs pos-abs\"><span class=\"award-wrpr d-flex m-b-10\">\n                                        <a class=\"award-img d-inline-blk m-r-5 pointer\" href=\"\/list\/help-desk-software\/fastest-growing\/september-2019\" title=\"Fastest Growing Q3 2019\" target=\"_blank\">\n                                            <span class=\"award_rank award-rank-blue\"># <span class=\"cont\">7<\/span><\/span>\n                                            <span class=\"award_txt award-text-white\">Fastest Growing<\/span>\n                                        <\/a>\n                                        <a class=\"blue\" href=\"\/list\/help-desk-software\/fastest-growing\/september-2019\" target=\"_blank\">Fastest Growing<span class=\"d-block\">Q3 2019<\/span>\n                                        <\/a>\n                                    <\/span>\n                            <\/span>\n                        <\/span>\n                <\/div>\n                <div class=\"d-sw-actions d-flex f-col align-end\">                    \n                    <button type=\"button\" class=\"m-b-15 bg-d-blue\" style=\"margin-left:auto;\"><a href=\"\/product\/freshdesk\" target=\"_blank\" style=\"color: white;\">View Product<\/a><\/button>  \n                    <a class=\"btn-link font-m f-w-bold bg-white blue decor-none p-0 pointer\" href=\"\/compare\/freshdesk?pIds=355\" title=\"+ Add to Compare\" target=\"_blank\">+ Add to Compare<\/span>\n                <\/div>\n            <\/div>\n            <p class=\"font-m f-w-bold m-t-15 m-b-5\">\n                <a class=\"decor-none blue\" href=\"\/product\/freshdesk\" title=\"What is Freshdesk and how does it work?\" target=\"_blank\">What is Freshdesk and how does it work?<\/a>\n            <\/p>\n            <div class=\"list-results-sec-mid font-m f-w-light grey m-t-0 m-l-0 m-r-0\">\n                <p class=\"list-results-sec-mid-desc\">A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel help-desks, ticketing, SLA management, Self Service Portals, SEO ready FAQ section, smart automations, complete customization capabilities that boost productivity. It is priced affordably and is life-time free for the first three agents.<\/p>\n                <span class=\"font-m p-t-5 l-h-20 pointer showMore d-inline-blk\">Read more<\/span>\n            <\/div>\n            <div class=\"d-flex f-col\"><div class=\"m-t-15\">\n                    <p class=\"font-m f-w-bold d-blue m-b-15\">SW Score Breakdown\n                        <span class=\"tooltip d-inline-blk sprite-icon info pos-rel pointer\">\n                            <span class=\"tooltip-desc font-xs f-w-light normal white bg-d-blue pos-abs\">\n                                The SW Score breakdown shows individual score for product features.<a href=\"https:\/\/www.saasworthy.com\/sw-score-methodology\" class=\"f-w-bold white decor-none\" title=\"Read more\" target=\"_blank\">Read more<\/a>\n                            <\/span>\n                        <\/span>\n                    <\/p>\n                    <ul class=\"sw-list list-type-none d-flex gap-20 m-0\"><li class=\"m-b-5\">\n                                <span class=\"font-m f-w-light grey\">Features<\/span>\n                                <span class=\"list-results-foot-score font-m f-w-light grey text-right\">100%<\/span>\n                                <div class=\"list-results-foot-bar b-r-4\">\n                                    <span style=\"width: 100%\" class=\"list-results-foot-bar-val d-block b-r-4 m-t-5 bg_green\"><\/span>\n                                <\/div>\n                            <\/li><li class=\"m-b-5\">\n                                <span class=\"font-m f-w-light grey\">Reviews<\/span>\n                                <span class=\"list-results-foot-score font-m f-w-light grey text-right\">79%<\/span>\n                                <div class=\"list-results-foot-bar b-r-4\">\n                                    <span style=\"width: 79%\" class=\"list-results-foot-bar-val d-block b-r-4 m-t-5 bg_limeGreen\"><\/span>\n                                <\/div>\n                            <\/li><li class=\"m-b-5\">\n                                <span class=\"font-m f-w-light grey\">Momentum<\/span>\n                                <span class=\"list-results-foot-score font-m f-w-light grey text-right\">73%<\/span>\n                                <div class=\"list-results-foot-bar b-r-4\">\n                                    <span style=\"width: 73%\" class=\"list-results-foot-bar-val d-block b-r-4 m-t-5 bg_yellow\"><\/span>\n                                <\/div>\n                            <\/li><li class=\"m-b-5\">\n                                <span class=\"font-m f-w-light grey\">Popularity<\/span>\n                                <span class=\"list-results-foot-score font-m f-w-light grey text-right\">87%<\/span>\n                                <div class=\"list-results-foot-bar b-r-4\">\n                                    <span style=\"width: 87%\" class=\"list-results-foot-bar-val d-block b-r-4 m-t-5 bg_limeGreen\"><\/span>\n                                <\/div>\n                            <\/li>\n                    <\/ul>\n                <\/div><div class=\"list-results-foot-sec m-t-15\">\n                    <p class=\"font-m f-w-bold d-blue m-b-15\">    \n                        <a class=\"d-blue\" href=\"\/product\/freshdesk\/pricing\" title=\"Freshdesk Pricing\" target=\"_blank\">Freshdesk Pricing<\/a>\n                    <\/p>\n                    <ul class=\"list-type-none d-flex m-0\"><li class=\"d-flex f-row align-center m-b-10 m-r-20\">\n                            <span class=\"sprite-icon m-r-10 tick-square\"><\/span>\n                            <span class=\"font-m f-w-light grey\">Free Trial Available<\/span>\n                        <\/li><li class=\"d-flex f-row align-center m-b-10\">\n                            <span class=\"sprite-icon pricing-green m-r-10\"><\/span>\n                            <span class=\"font-m f-w-light grey\">Starts  at $15.00. Offers Free-forever plan.<\/span>\n                        <\/li>\n                    <\/ul>\n                <\/div>\n            <\/div>\n            <div class=\"m-sw-footer d-flex f-row align-center just-btwn\">                    \n                <a class=\"m-b-15 btn-link font-m f-w-bold bg-white blue decor-none p-0 pointer\" href=\"\/compare\/freshdesk?pIds=355\" title=\"+ Add to Compare\" target=\"_blank\">+ Add to Compare<\/span>\n                <button type=\"button\" class=\"m-b-15 bg-d-blue\"><a href=\"\/product\/freshdesk\" target=\"_blank\" style=\"color: white;\">View Product<\/a><\/button>  \n            <\/div>\n        <\/div>\n<div class=\"_tableContainer_16hzy_1\">\n<div class=\"_tableWrapper_16hzy_14 group flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" style=\"height: 323px;\" width=\"788\" data-start=\"5061\" data-end=\"6115\">\n<thead data-start=\"5061\" data-end=\"5142\">\n<tr data-start=\"5061\" data-end=\"5142\">\n<th data-start=\"5061\" data-end=\"5094\" data-col-size=\"sm\">Feature<\/th>\n<th data-start=\"5094\" data-end=\"5103\" data-col-size=\"sm\">Growth<\/th>\n<th data-start=\"5103\" data-end=\"5109\" data-col-size=\"sm\">Pro<\/th>\n<th data-start=\"5109\" data-end=\"5128\" data-col-size=\"sm\">Pro + AI Copilot<\/th>\n<th data-start=\"5128\" data-end=\"5142\" data-col-size=\"sm\">Enterprise<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"5224\" data-end=\"6115\">\n<tr data-start=\"5224\" data-end=\"5304\">\n<td data-start=\"5224\" data-end=\"5256\" data-col-size=\"sm\">Email &amp; Social Ticketing<\/td>\n<td data-start=\"5256\" data-end=\"5265\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5265\" data-end=\"5271\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5271\" data-end=\"5290\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5290\" data-end=\"5304\" data-col-size=\"sm\">\u2714<\/td>\n<\/tr>\n<tr data-start=\"5305\" data-end=\"5385\">\n<td data-start=\"5305\" data-end=\"5337\" data-col-size=\"sm\">Knowledge Base &amp; Portal<\/td>\n<td data-start=\"5337\" data-end=\"5346\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5346\" data-end=\"5352\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5352\" data-end=\"5371\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5371\" data-end=\"5385\" data-col-size=\"sm\">\u2714<\/td>\n<\/tr>\n<tr data-start=\"5386\" data-end=\"5466\">\n<td data-start=\"5386\" data-end=\"5418\" data-col-size=\"sm\">SLA Management<\/td>\n<td data-start=\"5418\" data-end=\"5427\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5427\" data-end=\"5433\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5433\" data-end=\"5452\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5452\" data-end=\"5466\" data-col-size=\"sm\">\u2714<\/td>\n<\/tr>\n<tr data-start=\"5467\" data-end=\"5547\">\n<td data-start=\"5467\" data-end=\"5499\" data-col-size=\"sm\">Custom Objects &amp; Roles<\/td>\n<td data-start=\"5499\" data-end=\"5508\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5508\" data-end=\"5514\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5514\" data-end=\"5533\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5533\" data-end=\"5547\" data-col-size=\"sm\">Advanced<\/td>\n<\/tr>\n<tr data-start=\"5548\" data-end=\"5628\">\n<td data-start=\"5548\" data-end=\"5580\" data-col-size=\"sm\">AI Copilot<\/td>\n<td data-start=\"5580\" data-end=\"5589\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5589\" data-end=\"5595\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5595\" data-end=\"5614\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5614\" data-end=\"5628\" data-col-size=\"sm\">\u2714<\/td>\n<\/tr>\n<tr data-start=\"5629\" data-end=\"5709\">\n<td data-start=\"5629\" data-end=\"5661\" data-col-size=\"sm\">Custom Reports &amp; Dashboards<\/td>\n<td data-start=\"5661\" data-end=\"5670\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5670\" data-end=\"5676\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5676\" data-end=\"5695\" data-col-size=\"sm\">\u2714<\/td>\n<td data-start=\"5695\" data-end=\"5709\" data-col-size=\"sm\">\u2714<\/td>\n<\/tr>\n<tr data-start=\"5710\" data-end=\"5790\">\n<td data-start=\"5710\" data-end=\"5742\" data-col-size=\"sm\">Skill-Based Assignment<\/td>\n<td data-start=\"5742\" data-end=\"5751\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5751\" data-end=\"5757\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5757\" data-end=\"5776\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5776\" data-end=\"5790\" data-col-size=\"sm\">\u2714<\/td>\n<\/tr>\n<tr data-start=\"5791\" data-end=\"5871\">\n<td data-start=\"5791\" data-end=\"5823\" data-col-size=\"sm\">Sandbox &amp; Audit Logs<\/td>\n<td data-start=\"5823\" data-end=\"5832\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5832\" data-end=\"5838\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5838\" data-end=\"5857\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5857\" data-end=\"5871\" data-col-size=\"sm\">\u2714<\/td>\n<\/tr>\n<tr data-start=\"5872\" data-end=\"5952\">\n<td data-start=\"5872\" data-end=\"5904\" data-col-size=\"sm\">IP Whitelisting<\/td>\n<td data-start=\"5904\" data-end=\"5913\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5913\" data-end=\"5919\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5919\" data-end=\"5938\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"5938\" data-end=\"5952\" data-col-size=\"sm\">\u2714<\/td>\n<\/tr>\n<tr data-start=\"5953\" data-end=\"6034\">\n<td data-start=\"5953\" data-end=\"5985\" data-col-size=\"sm\">Phone Support<\/td>\n<td data-start=\"5985\" data-end=\"5994\" data-col-size=\"sm\">24\/5<\/td>\n<td data-start=\"5994\" data-end=\"6000\" data-col-size=\"sm\">24\/5<\/td>\n<td data-start=\"6000\" data-end=\"6020\" data-col-size=\"sm\">24\/5<\/td>\n<td data-start=\"6020\" data-end=\"6034\" data-col-size=\"sm\">24\/7<\/td>\n<\/tr>\n<tr data-start=\"6035\" data-end=\"6115\">\n<td data-start=\"6035\" data-end=\"6067\" data-col-size=\"sm\">Dedicated Account Manager<\/td>\n<td data-start=\"6067\" data-end=\"6076\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"6076\" data-end=\"6082\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"6082\" data-end=\"6101\" data-col-size=\"sm\">\u2716<\/td>\n<td data-start=\"6101\" data-end=\"6115\" data-col-size=\"sm\">\u2714<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"sticky end-(--thread-content-margin) h-0 self-end select-none\">\n<div class=\"absolute end-0 flex items-end\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<h2 id=\"who-should-choose-which-plan\" data-start=\"6122\" data-end=\"6158\"><span class=\"ez-toc-section\" id=\"Who_Should_Choose_Which_Plan\"><\/span><strong data-start=\"6125\" data-end=\"6158\">Who Should Choose Which Plan?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul data-start=\"6160\" data-end=\"6680\">\n<li data-start=\"6160\" data-end=\"6268\">\n<p data-start=\"6162\" data-end=\"6268\"><strong data-start=\"6162\" data-end=\"6177\">Growth Plan<\/strong>: Best for small businesses or startups that want a low-cost but scalable support solution.<\/p>\n<\/li>\n<li data-start=\"6269\" data-end=\"6390\">\n<p data-start=\"6271\" data-end=\"6390\"><strong data-start=\"6271\" data-end=\"6283\">Pro Plan<\/strong>: Ideal for fast-growing teams that require advanced workflows, custom data, and smarter ticketing systems.<\/p>\n<\/li>\n<li data-start=\"6391\" data-end=\"6541\">\n<p data-start=\"6393\" data-end=\"6541\"><strong data-start=\"6393\" data-end=\"6418\">Pro + AI Copilot Plan<\/strong>: Tailored for businesses aiming to improve support productivity with AI while keeping Pro-level control and customization.<\/p>\n<\/li>\n<li data-start=\"6542\" data-end=\"6680\">\n<p data-start=\"6544\" data-end=\"6680\"><strong data-start=\"6544\" data-end=\"6563\">Enterprise Plan<\/strong>: Built for enterprises needing robust security, compliance, workflow governance, and high-volume support operations.<\/p>\n<\/li>\n<\/ul>\n<h2 id=\"additional-considerations\" data-start=\"6687\" data-end=\"6719\"><span class=\"ez-toc-section\" id=\"Additional_Considerations\"><\/span><strong data-start=\"6690\" data-end=\"6719\">Additional Considerations<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 id=\"pricing-model\" data-start=\"6721\" data-end=\"6742\"><span class=\"ez-toc-section\" id=\"Pricing_Model\"><\/span><strong data-start=\"6725\" data-end=\"6742\">Pricing Model<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"6743\" data-end=\"6908\">Freshdesk charges per agent, so pricing scales linearly with team growth. Planning headcount and estimating ticket volumes can help forecast future costs accurately.<\/p>\n<h3 id=\"billing-options\" data-start=\"6910\" data-end=\"6933\"><span class=\"ez-toc-section\" id=\"Billing_Options\"><\/span><strong data-start=\"6914\" data-end=\"6933\">Billing Options<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"6934\" data-end=\"7032\">Annual billing saves money versus monthly pricing, especially when onboarding large support teams.<\/p>\n<h3 id=\"ai-capabilities\" data-start=\"7034\" data-end=\"7057\"><span class=\"ez-toc-section\" id=\"AI_Capabilities\"><\/span><strong data-start=\"7038\" data-end=\"7057\">AI Capabilities<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"7058\" data-end=\"7256\">The addition of Freddy AI Copilot in the Pro + AI and Enterprise tiers provides a meaningful productivity boost, with automation, intelligent suggestions, and summarization of customer interactions.<\/p>\n<h3 id=\"customization-compliance\" data-start=\"7258\" data-end=\"7292\"><span class=\"ez-toc-section\" id=\"Customization_Compliance\"><\/span><strong data-start=\"7262\" data-end=\"7292\">Customization &amp; Compliance<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"7293\" data-end=\"7476\">The higher the tier, the more granular the customization and compliance controls. Enterprise organizations especially benefit from audit logs, approval workflows, and sandbox testing.<\/p>\n<p data-start=\"7293\" data-end=\"7476\"><strong>Also Read: <a href=\"https:\/\/dev.saasworthy.com\/blogtop-helpdesk-software-statistics\">Top 50 Helpdesk Software Statistics in 2025<\/a><\/strong><\/p>\n<h2 id=\"what-saasworthy-experts-say-about-freshdesk-pricing\" data-start=\"325\" data-end=\"383\"><span class=\"ez-toc-section\" id=\"What_SaaSworthy_Experts_Say_About_Freshdesk_Pricing\"><\/span><strong data-start=\"328\" data-end=\"383\">What SaaSworthy Experts Say About Freshdesk Pricing<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"385\" data-end=\"736\">SaaSworthy experts generally view <strong data-start=\"419\" data-end=\"492\"><a href=\"https:\/\/affiliatepartner.freshdesk.com\/3721h5wdjltq\">Freshdesk\u2019s 2025 pricing structure<\/a> as fair, flexible, and transparent<\/strong>, especially for a platform of its scale and capabilities. According to their analysis, Freshdesk continues to strike a solid balance between affordability and depth of features, making it a top contender in the customer support software space.<\/p>\n<h3 id=\"strong-value-across-tiers\" data-start=\"738\" data-end=\"771\"><span class=\"ez-toc-section\" id=\"Strong_Value_Across_Tiers\"><\/span><strong data-start=\"742\" data-end=\"771\">Strong Value Across Tiers<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"772\" data-end=\"1165\">Experts highlight the <strong data-start=\"794\" data-end=\"809\">Growth plan<\/strong> as one of the best-value entry points in the industry, offering critical support features like ticketing, knowledge base, and SLA management at a price point that\u2019s accessible for most startups and small businesses. For many companies, this plan serves as an affordable launchpad to implement structured support workflows without requiring a large budget.<\/p>\n<h3 id=\"pro-plan-feature-rich-and-scalable\" data-start=\"1167\" data-end=\"1210\"><span class=\"ez-toc-section\" id=\"Pro_Plan_Feature-Rich_and_Scalable\"><\/span><strong data-start=\"1171\" data-end=\"1210\">Pro Plan: Feature-Rich and Scalable<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"1211\" data-end=\"1523\">The <strong data-start=\"1215\" data-end=\"1227\">Pro plan<\/strong> receives praise for its <strong data-start=\"1252\" data-end=\"1285\">scalability and customization<\/strong>, especially with its support for custom objects and advanced routing. SaaSworthy notes that this tier is particularly suited for growing teams that need more than just basic ticketing but aren\u2019t yet ready for enterprise-level complexity.<\/p>\n<h3 id=\"ai-copilot-a-competitive-differentiator\" data-start=\"1525\" data-end=\"1573\"><span class=\"ez-toc-section\" id=\"AI_Copilot_A_Competitive_Differentiator\"><\/span><strong data-start=\"1529\" data-end=\"1573\">AI Copilot: A Competitive Differentiator<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"1574\" data-end=\"2002\">The inclusion of <strong data-start=\"1591\" data-end=\"1612\">Freddy AI Copilot<\/strong> in the <strong data-start=\"1620\" data-end=\"1640\">Pro + AI Copilot<\/strong> plan is seen as a smart move. According to SaaSworthy, bundling AI features at a price significantly lower than many competitors makes Freshdesk <strong data-start=\"1786\" data-end=\"1835\">a leader in AI adoption for SMB support teams<\/strong>. The AI Copilot\u2019s ability to assist with summarization, suggested replies, and intelligent automation offers real-time productivity gains that justify the added cost.<\/p>\n<h3 id=\"enterprise-tier-premium-features-at-a-reasonable-price\" data-start=\"2004\" data-end=\"2067\"><span class=\"ez-toc-section\" id=\"Enterprise_Tier_Premium_Features_at_a_Reasonable_Price\"><\/span><strong data-start=\"2008\" data-end=\"2067\">Enterprise Tier: Premium Features at a Reasonable Price<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"2068\" data-end=\"2451\">While some enterprise tools can price themselves out of reach, Freshdesk\u2019s <strong data-start=\"2143\" data-end=\"2185\">Enterprise plan at $79 per agent\/month<\/strong> is considered highly competitive given its feature set. SaaSworthy emphasizes that audit logs, sandbox environments, approval workflows, and enhanced security justify the cost \u2014 especially for companies in regulated sectors like finance, healthcare, and government.<\/p>\n<h3 id=\"final-verdict-from-saasworthy\" data-start=\"2453\" data-end=\"2490\"><span class=\"ez-toc-section\" id=\"Final_Verdict_from_SaaSworthy\"><\/span><strong data-start=\"2457\" data-end=\"2490\">Final Verdict from SaaSworthy<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<blockquote>\n<p data-start=\"2453\" data-end=\"2490\"><span style=\"font-size: 14px;\">\u201cFreshdesk remains one of the most accessible and scalable helpdesk solutions on the market in 2025. Its pricing model aligns well with its feature progression, and the addition of AI makes it a forward-thinking option for support teams of all sizes.\u201d<\/span><\/p>\n<\/blockquote>\n<h2 id=\"faqs-on-freshdesk-pricing\" data-start=\"289\" data-end=\"329\"><span class=\"ez-toc-section\" id=\"FAQs_on_Freshdesk_Pricing\"><\/span><strong data-start=\"292\" data-end=\"329\">FAQs on Freshdesk Pricing<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3 id=\"which-freshdesk-pricing-plan-offers-the-best-value-for-a-growing-support-team-in-2025\" data-start=\"331\" data-end=\"410\"><span class=\"ez-toc-section\" id=\"Which_Freshdesk_pricing_plan_offers_the_best_value_for_a_growing_support_team_in_2025\"><\/span><strong data-start=\"335\" data-end=\"410\">Which Freshdesk pricing plan offers the best value for a growing support team in 2025?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"411\" data-end=\"813\">The <strong data-start=\"415\" data-end=\"446\">Pro plan at $49\/agent\/month<\/strong> is considered the best value for growing support teams. It includes advanced ticketing, custom reporting, custom objects, and multilingual support\u2014making it ideal for scaling operations.<br data-start=\"633\" data-end=\"636\" \/>For teams seeking a productivity edge through automation and AI, the <strong data-start=\"705\" data-end=\"749\">Pro + AI Copilot plan at $78\/agent\/month<\/strong> bundles Freddy AI, delivering significant time-saving benefits.<\/p>\n<h3 id=\"how-do-automation-features-differ-between-freshdesks-growth-and-pro-plans\" data-start=\"820\" data-end=\"894\"><span class=\"ez-toc-section\" id=\"How_do_automation_features_differ_between_Freshdesks_Growth_and_Pro_plans\"><\/span><strong data-start=\"824\" data-end=\"894\">How do automation features differ between Freshdesk&#8217;s Growth and Pro plans?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"895\" data-end=\"1376\">The <strong data-start=\"899\" data-end=\"914\">Growth plan<\/strong> includes basic automation such as ticket dispatch, time tracking, and SLA configurations.<br data-start=\"1004\" data-end=\"1007\" \/>In contrast, the <strong data-start=\"1024\" data-end=\"1036\">Pro plan<\/strong> adds more advanced automation, including <strong data-start=\"1078\" data-end=\"1098\">custom workflows<\/strong>, <strong data-start=\"1100\" data-end=\"1117\">routing rules<\/strong>, <strong data-start=\"1119\" data-end=\"1145\">agent shift management<\/strong>, and <strong data-start=\"1151\" data-end=\"1179\">basic Freddy AI features<\/strong> for smarter ticket handling.<br data-start=\"1208\" data-end=\"1211\" \/>If you opt for <strong data-start=\"1226\" data-end=\"1246\">Pro + AI Copilot<\/strong>, you gain access to full <strong data-start=\"1272\" data-end=\"1298\">AI-driven capabilities<\/strong> like suggested responses, ticket summarization, and predictive ticket fields.<\/p>\n<h3 id=\"what-security-enhancements-does-the-freshdesk-enterprise-plan-offer\" data-start=\"1383\" data-end=\"1452\"><span class=\"ez-toc-section\" id=\"What_security_enhancements_does_the_Freshdesk_Enterprise_plan_offer\"><\/span><strong data-start=\"1387\" data-end=\"1452\">What security enhancements does the Freshdesk Enterprise plan offer?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"1453\" data-end=\"1540\">The <strong data-start=\"1457\" data-end=\"1476\">Enterprise plan<\/strong> significantly strengthens security and compliance by including:<\/p>\n<ul data-start=\"1541\" data-end=\"1752\">\n<li data-start=\"1541\" data-end=\"1562\">\n<p data-start=\"1543\" data-end=\"1562\"><strong data-start=\"1543\" data-end=\"1562\">IP whitelisting<\/strong><\/p>\n<\/li>\n<li data-start=\"1563\" data-end=\"1579\">\n<p data-start=\"1565\" data-end=\"1579\"><strong data-start=\"1565\" data-end=\"1579\">Audit logs<\/strong><\/p>\n<\/li>\n<li data-start=\"1580\" data-end=\"1627\">\n<p data-start=\"1582\" data-end=\"1627\"><strong data-start=\"1582\" data-end=\"1605\">Sandbox environment<\/strong> for testing workflows<\/p>\n<\/li>\n<li data-start=\"1628\" data-end=\"1652\">\n<p data-start=\"1630\" data-end=\"1652\"><strong data-start=\"1630\" data-end=\"1652\">Approval workflows<\/strong><\/p>\n<\/li>\n<li data-start=\"1653\" data-end=\"1703\">\n<p data-start=\"1655\" data-end=\"1703\"><strong data-start=\"1655\" data-end=\"1703\">Custom agent roles with granular permissions<\/strong><\/p>\n<\/li>\n<li data-start=\"1704\" data-end=\"1752\">\n<p data-start=\"1706\" data-end=\"1752\"><strong data-start=\"1706\" data-end=\"1752\">Dedicated account manager and 24\/7 support<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1754\" data-end=\"1864\">These features make it ideal for organizations in regulated industries or those with strict internal policies.<\/p>\n<h3 id=\"is-there-a-big-difference-in-reporting-across-freshdesk-plans\" data-start=\"1871\" data-end=\"1944\"><span class=\"ez-toc-section\" id=\"Is_there_a_big_difference_in_reporting_across_Freshdesk_plans\"><\/span><strong data-start=\"1875\" data-end=\"1944\">Is there a big difference in reporting across Freshdesk plans?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"1945\" data-end=\"1995\">Yes, reporting capabilities expand with each tier:<\/p>\n<ul data-start=\"1996\" data-end=\"2295\">\n<li data-start=\"1996\" data-end=\"2065\">\n<p data-start=\"1998\" data-end=\"2065\"><strong data-start=\"1998\" data-end=\"2008\">Growth<\/strong> includes time tracking and helpdesk performance metrics.<\/p>\n<\/li>\n<li data-start=\"2066\" data-end=\"2163\">\n<p data-start=\"2068\" data-end=\"2163\"><strong data-start=\"2068\" data-end=\"2075\">Pro<\/strong> introduces <strong data-start=\"2087\" data-end=\"2108\">custom dashboards<\/strong>, <strong data-start=\"2110\" data-end=\"2127\">SLA analytics<\/strong>, and more granular reporting tools.<\/p>\n<\/li>\n<li data-start=\"2164\" data-end=\"2295\">\n<p data-start=\"2166\" data-end=\"2295\"><strong data-start=\"2166\" data-end=\"2180\">Enterprise<\/strong> takes it further with <strong data-start=\"2203\" data-end=\"2228\">audit-level reporting<\/strong>, offering full transparency and traceability for compliance needs.<\/p>\n<\/li>\n<\/ul>\n<h3 id=\"which-freshdesk-pricing-plan-best-aligns-with-my-teams-size-and-support-needs\" data-start=\"2302\" data-end=\"2384\"><span class=\"ez-toc-section\" id=\"Which_Freshdesk_pricing_plan_best_aligns_with_my_teams_size_and_support_needs\"><\/span><strong data-start=\"2306\" data-end=\"2384\">Which Freshdesk pricing plan best aligns with my team\u2019s size and support needs?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"_tableContainer_16hzy_1\">\n<div class=\"_tableWrapper_16hzy_14 group flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"2386\" data-end=\"2889\">\n<thead data-start=\"2386\" data-end=\"2469\">\n<tr data-start=\"2386\" data-end=\"2469\">\n<th data-start=\"2386\" data-end=\"2421\" data-col-size=\"sm\">Team Type<\/th>\n<th data-start=\"2421\" data-end=\"2469\" data-col-size=\"sm\">Recommended Plan<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"2554\" data-end=\"2889\">\n<tr data-start=\"2554\" data-end=\"2637\">\n<td data-start=\"2554\" data-end=\"2589\" data-col-size=\"sm\">Very small teams (\u226410 agents)<\/td>\n<td data-col-size=\"sm\" data-start=\"2589\" data-end=\"2637\"><strong data-start=\"2591\" data-end=\"2604\">Free Plan<\/strong> (basic support tools)<\/td>\n<\/tr>\n<tr data-start=\"2638\" data-end=\"2721\">\n<td data-start=\"2638\" data-end=\"2673\" data-col-size=\"sm\">Growing SMBs<\/td>\n<td data-start=\"2673\" data-end=\"2721\" data-col-size=\"sm\"><strong data-start=\"2675\" data-end=\"2690\">Growth Plan<\/strong> ($15\/agent)<\/td>\n<\/tr>\n<tr data-start=\"2722\" data-end=\"2805\">\n<td data-start=\"2722\" data-end=\"2757\" data-col-size=\"sm\">Teams needing customization, AI<\/td>\n<td data-start=\"2757\" data-end=\"2805\" data-col-size=\"sm\"><strong data-start=\"2759\" data-end=\"2771\">Pro Plan<\/strong> or <strong data-start=\"2775\" data-end=\"2795\">Pro + AI Copilot<\/strong><\/td>\n<\/tr>\n<tr data-start=\"2806\" data-end=\"2889\">\n<td data-start=\"2806\" data-end=\"2841\" data-col-size=\"sm\">Large, regulated enterprises<\/td>\n<td data-start=\"2841\" data-end=\"2889\" data-col-size=\"sm\"><strong data-start=\"2843\" data-end=\"2862\">Enterprise Plan<\/strong> ($79\/agent)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"sticky end-(--thread-content-margin) h-0 self-end select-none\">\n<div><\/div>\n<div class=\"absolute end-0 flex items-end\">If your team requires <strong data-start=\"2915\" data-end=\"2965\">multi-channel messaging (chat, SMS, telephony)<\/strong>, consider Freshdesk\u2019s <strong data-start=\"2988\" data-end=\"3003\">Omnichannel<\/strong> add-ons or bundles.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3 id=\"can-i-test-freshdesk-pricing-plans-before-committing\" data-start=\"3030\" data-end=\"3076\"><span class=\"ez-toc-section\" id=\"Can_I_test_Freshdesk_pricing_plans_before_committing\"><\/span><strong data-start=\"3034\" data-end=\"3076\">Can I test Freshdesk pricing plans before committing?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p data-start=\"3077\" data-end=\"3321\">Yes. Freshdesk offers <strong data-start=\"3099\" data-end=\"3114\">free trials<\/strong> of all paid plans, allowing you to explore features and evaluate fit before purchasing. This helps assess actual usage, integration needs, and total cost, including optional add-ons (like AI or Omnichannel).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover Freshdesk pricing plans for 2025, from free options to enterprise-level features. Compare plans, features, and value to choose the best fit for your support team.<\/p>\n","protected":false},"author":31,"featured_media":20238,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[195],"tags":[192],"class_list":{"0":"post-19623","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-roundups","8":"tag-editors-picks"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Freshdesk Pricing Plans 2025: Which Plan Is Right for Your Support Team - SaaSworthy Blog<\/title>\n<meta name=\"description\" content=\"Discover Freshdesk pricing plans for 2025 \u2014 from free options to enterprise-level features. 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