{"id":259,"date":"2025-02-20T13:51:00","date_gmt":"2025-02-20T08:21:00","guid":{"rendered":"https:\/\/www.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/"},"modified":"2025-03-26T16:22:05","modified_gmt":"2025-03-26T10:52:05","slug":"free-and-open-source-live-chat-software-to-engage-your-visitors","status":"publish","type":"post","link":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors","title":{"rendered":"Top Live Chat Software to Engage Your Website&#8217;s Visitors in 2025"},"content":{"rendered":"\r\n<p>A live chat feature allows businesses to interact with their customers directly or handle their grievances better. This in turn helps increase the traffic and responsiveness of a website and results in the business gaining a good reputation too. The website owners can also increase the conversion ratio for their products \/ services with the help of the live chat software. There are several software providers for live chat. Some of these are free and some are open-sourced. So if you\u2019re looking for live chat software, we bring you a curated list of the top live chat software to try in 2025!<\/p>\r\n\r\n\r\n\r\n\r\n\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_17 counter-hierarchy counter-decimal ez-toc-grey\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class=\"ez-toc-list ez-toc-list-level-1\"><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#Top_Live_Chat_Software_in_2025\" title=\"Top Live Chat Software in 2025\">Top Live Chat Software in 2025<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#Best_Free_Live_Chat_Software\" title=\"Best Free Live Chat Software\">Best Free Live Chat Software<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#Zendesk\" title=\"Zendesk\">Zendesk<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#Pure_Chat\" title=\"Pure Chat\">Pure Chat<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#EngageBay\" title=\"EngageBay\">EngageBay<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#Top_Open_Source_Live_Chat_Software\" title=\"Top Open Source Live Chat Software\">Top Open Source Live Chat Software<\/a><ul class=\"ez-toc-list-level-3\"><li class=\"ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#Odoo_Live_Chat\" title=\"Odoo Live Chat\">Odoo Live Chat<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#Tawkto\" title=\"Tawk.to\">Tawk.to<\/a><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-3\"><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#Userlike\" title=\"Userlike\">Userlike<\/a><\/li><\/ul><\/li><li class=\"ez-toc-page-1 ez-toc-heading-level-2\"><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\/#Bottomline\" title=\"Bottomline\">Bottomline<\/a><\/li><\/ul><\/nav><\/div>\n<h2 id=\"top-live-chat-software-in-2025\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_Live_Chat_Software_in_2025\"><\/span>Top Live Chat Software in 2025<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><span data-sheets-root=\"1\"><style>\n            *{box-sizing:border-box;margin:0;padding:0;font-family:Arial, Helvetica, sans-serif;}\n            .top__product_list{max-width:715px;margin:0 auto}\n            .top__product_list .top__product{display:grid;grid-gap:16px;align-items:center;grid-template-columns:auto auto 1fr 150px;min-height:64px;padding:1em 0;border-bottom:1px solid #ccc}\n            .top__product_list .prd__logo__link{width:64px;height:64px;display:block;border-radius:5px;border:1px solid #e0e0e0;padding:6px}\n            .top__product_list .prd__logo img{width:100%;height:100%;object-fit:contain;}\n            .top__product_list .top3__products .prd__rank{background-color:#172e45;border:2px #172e45;color:#fff}\n            .top__product_list .prd__logo{display:flex;align-items:center;justify-content:center}\n            .top__product_list .prd__rank{display:flex;align-items:center;justify-content:center;border-radius:5px;border:2px solid #172e45;color:#172e45;font-size:20px;font-weight:600;height:42px;width:40px}\n            .top__product_list .prd__cta__btn{background-color:#ffbc00;border:1px solid #f4a460;padding:.85em .125em;border:0 solid #172e45;border-radius:5px;color:#111;text-decoration:none;font-size:1em;line-height:1;font-weight:600;text-align:center;transition:all .2s;text-transform:none;flex:1;display:inline-block;}\n            .top__product_list .prd__cta{display:flex;align-items:center;justify-content:center}\n            .prd__name{font-size:18px;line-height:24px;margin-bottom:10px}\n            .top__product_list a{color:#1069C9}\n            .prd__tagline{font-size:14px;}\n            .top__product_list .prd__cta__btn:hover{background-color:#9dde17}\n            .sl-list .prd__name{margin-bottom:0;margin-left: 5px;}\n            .sl-list .prd__rank_txt{width:20px;font-weight:600;}\n            .sl-list .top__product{grid-gap:0;border-bottom:0;padding:0;min-height:40px;grid-template-columns:auto auto 1fr;}\n            .sl-list .prd__tagline{margin-left:5px}\n            .sl-list .prd__tagline{font-size:15px;}\n            .sl-list .prd__nme__link:hover{color:#f0493f;}\n            .sl-list .prd__nme__link{text-decoration:underline;}\n            .sl-list .prd__name{font-size:16px;}\n\n            @media screen and (max-width: 767px) {\n                .top__product_list .prd__cta{display:none}\n                .top__product_list .top__product{grid-template-columns: auto auto 1fr;align-items:start;}\n                .sl-list a{display:inline-block}\n                .sl-list .top__product{display:block;}\n                .sl-list .top__product{display:block;min-height:0;padding-bottom:10px}\n                .top__product_list .prd__rank{height:32px;width:30px;font-size:15px;}\n                .top__product_list .top__product{grid-gap:8px;}\n                .top__product_list .prd__logo__link{padding:4px;width:54px;height:54px;}\n            }\n        <\/style><div class=\"top__product_list sl-list\"><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">1. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/chatango\"><b class=\"prd__name\">Chatango<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 Live group chat for websites<\/span>\n            <\/div><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">2. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/chatmate\"><b class=\"prd__name\">ChatMate<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 Chatbots and Live Chat Agents Services<\/span>\n            <\/div><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">3. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/jivochat\"><b class=\"prd__name\">JivoChat<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 Generate revenue by connecting clients from anywhere<\/span>\n            <\/div><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">4. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/freshchat\"><b class=\"prd__name\">Freshchat<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 Modern messaging software with live chat facility<\/span>\n            <\/div><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">5. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/acquire\"><b class=\"prd__name\">Acquire<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 Customer engagement and business growth made easy<\/span>\n            <\/div><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">6. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/sales-ai\"><b class=\"prd__name\">Sales.AI<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 Manage and transform your sales by AI!<\/span>\n            <\/div><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">7. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/novochat-co\"><b class=\"prd__name\">NovoChat<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 Enhance your customer engagement via messages and promotions<\/span>\n            <\/div><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">8. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/contact-at-once\"><b class=\"prd__name\">Contact At Once<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 An effective live chat platform<\/span>\n            <\/div><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">9. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/focalscope\"><b class=\"prd__name\">FocalScope<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 Enhances your communication with your visitors <\/span>\n            <\/div><div class=\"top__product\">\n                <span class=\"prd__rank_txt\">10. <\/span>\n                <a target=\"_blank\" tabindex=\"1\" class=\"prd__nme__link\" href=\"\/product\/handlr-managed-live-chat\"><b class=\"prd__name\">Handlr<\/b><\/a>\n                <span class=\"prd__tagline\"> \u2014 Proactively engage your customer through this live chat tool<\/span>\n            <\/div><\/div><\/span><\/p>\r\n<h2 id=\"best-free-live-chat-software\"><span class=\"ez-toc-section\" id=\"Best_Free_Live_Chat_Software\"><\/span>Best Free Live Chat Software<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>Most of the live chat software have a free version that businesses can use without having to pay. The basic package does have some limitations, but it lets website owners utilize the chat features that can help them improve communication with the audience.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"zendesk\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Zendesk\"><\/span><a href=\"https:\/\/www.saasworthy.com\/product\/zendesk-chat\" target=\"_blank\" rel=\"noreferrer noopener\">Zendesk<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"624\" class=\"wp-image-1821\" src=\"https:\/\/images.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Zendesk-1024x624.jpg\" alt=\"\" srcset=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Zendesk-1024x624.jpg 1024w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Zendesk-400x244.jpg 400w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Zendesk-123x75.jpg 123w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Zendesk-768x468.jpg 768w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Zendesk-390x238.jpg 390w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Zendesk-820x500.jpg 820w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Zendesk-1180x719.jpg 1180w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Zendesk.jpg 1444w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p>Zendex is a reliable live chat software that has a free plan, which is known as Lite. The paid plans on the other hand, come with a slew of additional features. Some of the features that Zendesk offers are:<\/p>\r\n\r\n\r\n\r\n<p>1. <strong>Concurrent chats:<\/strong> Businesses can have a single concurrent chat at a time from the website. A person at the back end is necessary to initiate the chat.<\/p>\r\n\r\n\r\n\r\n<p>2. <strong>Chat history: <\/strong>The admin can access the chat history for up to 14 days. This provides them the opportunity to follow up on a situation or problem.<\/p>\r\n\r\n\r\n\r\n<p>3. <strong>Chat Rating:<\/strong> Zendesk Lite shows the chat rating as the admin is able to check the frequency of chat activities.<\/p>\r\n\r\n\r\n\r\n<p>Businesses get access to the features of the most expensive Zendesk Enterprise plan initially. Once the trial period gets over, Zendesk Lite is activated till the customer upgrades to a paid plan.<\/p>\r\n\r\n\r\n\r\n<p>The payment process is seamless too as Zendesk supports multiple forms of online transaction.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"pure-chat\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Pure_Chat\"><\/span><a href=\"https:\/\/www.saasworthy.com\/product\/pure-chat\" target=\"_blank\" rel=\"noreferrer noopener\">Pure Chat<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"912\" height=\"451\" class=\"wp-image-1819\" src=\"https:\/\/images.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Pure-Chat.png\" alt=\"\" srcset=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Pure-Chat.png 912w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Pure-Chat-400x198.png 400w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Pure-Chat-152x75.png 152w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Pure-Chat-768x380.png 768w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Pure-Chat-390x193.png 390w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Pure-Chat-820x406.png 820w\" sizes=\"(max-width: 912px) 100vw, 912px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p>Pure Chat also is a trending live chat software that has a free plan. One can choose this to ensure more traffic on a website dealing with small or medium scale business. Business owners should look at the key features of Pure Chat.<\/p>\r\n\r\n\r\n\r\n<p>1. <strong>Unlimited Chats:<\/strong> The free plan for Pure Chat gives businesses the ability to manage unlimited chats. This helps to reach several people at a time. Naturally, the leads and sales increase to a great extent.<\/p>\r\n\r\n\r\n\r\n<p>2. <strong>Works with up to 3 websites:<\/strong> A single free <a href=\"https:\/\/www.saasworthy.com\/list\/live-chat-software\">live chat plan<\/a> works with up to 3 different websites. So, you get more exposure. With live chat, you can also track visitors.<\/p>\r\n\r\n\r\n\r\n<p>3. <strong>Support:<\/strong> Pure Chat supports only for business hours. However, given it\u2019s free, it remains a fair deal.<\/p>\r\n\r\n\r\n\r\n<p>Small business site owners can rely on Pure Chat as it provides user-friendly access to the chatting platform and ultimate security.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"engagebay\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"EngageBay\"><\/span><a href=\"https:\/\/www.saasworthy.com\/product\/engagebay-helpdesk-system\" target=\"_blank\" rel=\"noreferrer noopener\">EngageBay<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"494\" class=\"wp-image-1822\" src=\"https:\/\/images.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/EngageBay-1024x494.jpg\" alt=\"\" srcset=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/EngageBay-1024x494.jpg 1024w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/EngageBay-400x193.jpg 400w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/EngageBay-155x75.jpg 155w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/EngageBay-768x371.jpg 768w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/EngageBay-390x188.jpg 390w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/EngageBay-820x396.jpg 820w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/EngageBay-1180x569.jpg 1180w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/EngageBay.jpg 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p>EngageBay is reliable software that helps businesses run seamlessly. It has a free pack that offers many features. A business owner can access these features and assure outstanding performance of their website. The EngageBay software allows customers to change the subscription anytime, either by upgrading or downgrading.<\/p>\r\n\r\n\r\n\r\n<p>To enjoy the features of the free pack, all one needs to do is to make an account. Apart from the above conveniences, EngageBay claims 99.9 percent guaranteed uptime. All maintenance and updates occur only after notice.<\/p>\r\n\r\n\r\n\r\n<p>1. <strong>Live chat: <\/strong>The live chat feature is quite useful as it offers businesses access to triggers and go for multiple chats at a time.<\/p>\r\n\r\n\r\n\r\n<p>2. <strong>Email marketing:<\/strong> Email marketing is another vital feature that comes free with EngageBay. This helps the business increase the traffic properly.<\/p>\r\n\r\n\r\n\r\n<p>3. <strong>CRM:<\/strong> The cloud-based CRM setup is available with EngageBay for free. This software offers a well-designed CRM setup that helps to track leads and then turn them into sales.<\/p>\r\n\r\n\r\n\r\n<p>4. <strong>Helpdesk: <\/strong>Helpdesk is a platform that resembles the live chat feature. Here the customers can enter their problems and the website admins can respond to it.<\/p>\r\n\r\n\r\n\r\n<h2 id=\"top-open-source-live-chat-software\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_Open_Source_Live_Chat_Software\"><\/span>Top Open Source Live Chat Software<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>Open-source live chat software provides more exposure to the sales for a website. This is possible because the original source code of the software is easily modifiable. These days, most open-source live chat software offers a free plan. Some top-ranking open source live chat software are:<\/p>\r\n\r\n\r\n\r\n<h3 id=\"odoo-live-chat\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Odoo_Live_Chat\"><\/span>Odoo Live Chat<span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" class=\"wp-image-1818\" src=\"https:\/\/images.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Odoo-Live-Chat.png\" alt=\"\" srcset=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Odoo-Live-Chat.png 1024w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Odoo-Live-Chat-400x218.png 400w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Odoo-Live-Chat-138x75.png 138w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Odoo-Live-Chat-768x419.png 768w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Odoo-Live-Chat-390x213.png 390w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Odoo-Live-Chat-820x447.png 820w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p>Odoo Live Chat is one of the leading open source software that provides live chat features. It comprises automated features that makes it active 24&#215;7. Customers will get total support on a real time basis. Here are its salient features.<\/p>\r\n\r\n\r\n\r\n<p>1. <strong>Efficient tracking:<\/strong> Accessibility through several modules appear in this software to provide high-end tracking of all the chats.<\/p>\r\n\r\n\r\n\r\n<p>2. <strong>Presence of shortcut templates:<\/strong> The shortcuts and templates on this software ensure the chatting executives save time. They can easily upload generic answers on the chat against the questions while chatting.<\/p>\r\n\r\n\r\n\r\n<p>3. <strong>Chat review and evaluation:<\/strong> Both chat review and evaluation features are present on the service level for Odoo Live Chat software. This helps business admins place well-framed answers with all necessary information to the customers. Moreover, the customers can put smileys on the chats to make the communication approachable.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"tawk-to\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tawkto\"><\/span><a href=\"https:\/\/www.saasworthy.com\/product\/tawk-to\" target=\"_blank\" rel=\"noreferrer noopener\">Tawk.to<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"760\" class=\"wp-image-1820\" src=\"https:\/\/images.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Tawk.to_-1024x760.jpg\" alt=\"\" srcset=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Tawk.to_-1024x760.jpg 1024w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Tawk.to_-400x297.jpg 400w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Tawk.to_-101x75.jpg 101w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Tawk.to_-768x570.jpg 768w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Tawk.to_-390x289.jpg 390w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Tawk.to_-820x608.jpg 820w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Tawk.to_.jpg 1030w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p>The key benefit that Tawk.to software provides is proper segregation of the website\u2019s traffic. Moreover, it efficiently monitors the activities of the visitors on the website. With the Tawk.to software, the website owners get a seamless means to communicate with the customers. These are the key features of Tawk.to.<\/p>\r\n\r\n\r\n\r\n<p>1. <strong>\u2018Call Me\u2019 option:<\/strong> The \u2018Call Me\u2019 option feature allows the end-users to have a voice chat with the customer executives directly. This feature helps retain several customers who aren\u2019t comfortable to chat with the executives.<\/p>\r\n\r\n\r\n\r\n<p>2. <strong>Offline form: <\/strong>Specific business websites can give offline forms to the customers while using the Tawk.to live chat software. This gives the customer a chance to fill up a form while being offline and send it afterwards. In these forms, they can write about the problems they are facing.<\/p>\r\n\r\n\r\n\r\n<p>3. <strong>Visitor tracking:<\/strong> Just like many other free and open-source live chatting software, Tawk.to offers the executives the opportunity to track the number of visitors and their activities on the website.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"userlike\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Userlike\"><\/span><a href=\"https:\/\/www.saasworthy.com\/product\/userlike\" target=\"_blank\" rel=\"noreferrer noopener\">Userlike<\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n\r\n\r\n\r\n<div class=\"wp-block-image\">\r\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"570\" height=\"735\" class=\"wp-image-1817\" src=\"https:\/\/images.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Userlike.png\" alt=\"\" srcset=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Userlike.png 570w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Userlike-310x400.png 310w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Userlike-58x75.png 58w, https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2020\/08\/Userlike-390x503.png 390w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/><\/figure>\r\n<\/div>\r\n\r\n\r\n\r\n<p>Userlike is an open-source live chat software that has an active chatbot. Moreover, the charges for this software are quite less compared to the others. A free pack is also available that comes with some basic features. The easy payment setup and instant activation make this software quite prominent in the market.<\/p>\r\n\r\n\r\n\r\n<p>1. <strong>Website chatting:<\/strong> Basic website chatting feature of Userlike makes it user-friendly. Both the customers and back-end personnel of the website can use the software easily.<\/p>\r\n\r\n\r\n\r\n<p>2. <strong>Presence of chatbots:<\/strong> The presence of chatbots makes Userlike unique. These chatbots can give generic answers to the customers even during the absence of the chatting personnel.<\/p>\r\n\r\n\r\n\r\n<p>3. <strong>Customer messaging: <\/strong>Proper customer messaging ensures more traffic and sales for a business website. Customer messaging also helps to disseminate information to the customers from the website\u2019s end.<\/p>\r\n\r\n\r\n\r\n<p>4. <strong>WhatsApp compatibility: <\/strong>WhatsApp compatibility makes this live chat software desirable among business owners. They can expect higher traffic due to the presence of real-time WhatsApp chatting features for customers\u2019 convenience.<\/p>\r\n\r\n\r\n\r\n<h2 id=\"bottomline\" class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Bottomline\"><\/span>Bottomline<span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n\r\n\r\n\r\n<p>Live chat software ensures that potential customers can reach out to you without any hesitation. Not only this ensures a better connection with the website\u2019s users, but also increase sales and authority. And with these free and open source live chat software, you don\u2019t necessarily need to invest anything up front.<\/p>\r\n\r\n\r\n","protected":false},"excerpt":{"rendered":"<p>A Live Chat Software enables communication between the website and its visitors. If you are wondering which software you should go for, then read on&#8230; <\/p>\n","protected":false},"author":21,"featured_media":19158,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"categories":[201],"tags":[184],"class_list":{"0":"post-259","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-top-software","8":"tag-free-and-open-source-softwares"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Top Live Chat Software to Engage Your Website&#039;s Visitors in 2025 - SaaSworthy Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Top Live Chat Software to Engage Your Website&#039;s Visitors in 2025 - SaaSworthy Blog\" \/>\n<meta property=\"og:description\" content=\"A Live Chat Software enables communication between the website and its visitors. If you are wondering which software you should go for, then read on...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\" \/>\n<meta property=\"og:site_name\" content=\"SaaSworthy Blog | Top Software, Statistics, Insights, Reviews &amp; Trends in SaaS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/saasworthy\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-20T08:21:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-26T10:52:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/08\/Live-Chat-Software-Guide.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"620\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Shashank Tripathi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@saasworthy\" \/>\n<meta name=\"twitter:site\" content=\"@saasworthy\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shashank Tripathi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\",\"url\":\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\",\"name\":\"Top Live Chat Software to Engage Your Website's Visitors in 2025 - SaaSworthy Blog\",\"isPartOf\":{\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#primaryimage\"},\"image\":{\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/08\/Live-Chat-Software-Guide.png\",\"datePublished\":\"2025-02-20T08:21:00+00:00\",\"dateModified\":\"2025-03-26T10:52:05+00:00\",\"author\":{\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/#\/schema\/person\/4d0624bbcb34fe31366dd61d130d4285\"},\"breadcrumb\":{\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#primaryimage\",\"url\":\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/08\/Live-Chat-Software-Guide.png\",\"contentUrl\":\"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/08\/Live-Chat-Software-Guide.png\",\"width\":1200,\"height\":620},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/dev.saasworthy.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Top Live Chat Software to Engage Your Website&#8217;s Visitors in 2025\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/#website\",\"url\":\"https:\/\/dev.saasworthy.com\/blog\/\",\"name\":\"SaaSworthy Blog\",\"description\":\"Stay ahead in the SaaS industry with top software insights, latest statistics, and more. Explore the SaaSworthy Blog to choose the best SaaS solutions for your business.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/dev.saasworthy.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/#\/schema\/person\/4d0624bbcb34fe31366dd61d130d4285\",\"name\":\"Shashank Tripathi\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/dev.saasworthy.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/7cf3caa14f08c9eb6be694f8a7d60278?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/7cf3caa14f08c9eb6be694f8a7d60278?s=96&d=mm&r=g\",\"caption\":\"Shashank Tripathi\"},\"description\":\"Shashank is an IT engineer with a knack for breaking down complex tech topics into easy-to-understand insights. With over four years of experience, he specializes in writing about SaaS, IT asset management, cybersecurity, enterprise IT, and more. His work has been featured on platforms like HuffPost and CoJournal, where he blends technical expertise with an engaging writing style. Passionate about innovation, he continues to explore the ever-evolving world of technology, making it accessible for readers across industries.\",\"url\":\"https:\/\/dev.saasworthy.com\/blog\/author\/shashank\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Top Live Chat Software to Engage Your Website's Visitors in 2025 - SaaSworthy Blog","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors","og_locale":"en_US","og_type":"article","og_title":"Top Live Chat Software to Engage Your Website's Visitors in 2025 - SaaSworthy Blog","og_description":"A Live Chat Software enables communication between the website and its visitors. If you are wondering which software you should go for, then read on...","og_url":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors","og_site_name":"SaaSworthy Blog | Top Software, Statistics, Insights, Reviews &amp; Trends in SaaS","article_publisher":"https:\/\/www.facebook.com\/saasworthy\/","article_published_time":"2025-02-20T08:21:00+00:00","article_modified_time":"2025-03-26T10:52:05+00:00","og_image":[{"width":1200,"height":620,"url":"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/08\/Live-Chat-Software-Guide.png","type":"image\/png"}],"author":"Shashank Tripathi","twitter_card":"summary_large_image","twitter_creator":"@saasworthy","twitter_site":"@saasworthy","twitter_misc":{"Written by":"Shashank Tripathi","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors","url":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors","name":"Top Live Chat Software to Engage Your Website's Visitors in 2025 - SaaSworthy Blog","isPartOf":{"@id":"https:\/\/dev.saasworthy.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#primaryimage"},"image":{"@id":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#primaryimage"},"thumbnailUrl":"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/08\/Live-Chat-Software-Guide.png","datePublished":"2025-02-20T08:21:00+00:00","dateModified":"2025-03-26T10:52:05+00:00","author":{"@id":"https:\/\/dev.saasworthy.com\/blog\/#\/schema\/person\/4d0624bbcb34fe31366dd61d130d4285"},"breadcrumb":{"@id":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#primaryimage","url":"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/08\/Live-Chat-Software-Guide.png","contentUrl":"https:\/\/dev.saasworthy.com\/blog\/wp-content\/uploads\/2024\/08\/Live-Chat-Software-Guide.png","width":1200,"height":620},{"@type":"BreadcrumbList","@id":"https:\/\/dev.saasworthy.com\/blog\/free-and-open-source-live-chat-software-to-engage-your-visitors#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/dev.saasworthy.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Top Live Chat Software to Engage Your Website&#8217;s Visitors in 2025"}]},{"@type":"WebSite","@id":"https:\/\/dev.saasworthy.com\/blog\/#website","url":"https:\/\/dev.saasworthy.com\/blog\/","name":"SaaSworthy Blog","description":"Stay ahead in the SaaS industry with top software insights, latest statistics, and more. Explore the SaaSworthy Blog to choose the best SaaS solutions for your business.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dev.saasworthy.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/dev.saasworthy.com\/blog\/#\/schema\/person\/4d0624bbcb34fe31366dd61d130d4285","name":"Shashank Tripathi","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/dev.saasworthy.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/7cf3caa14f08c9eb6be694f8a7d60278?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/7cf3caa14f08c9eb6be694f8a7d60278?s=96&d=mm&r=g","caption":"Shashank Tripathi"},"description":"Shashank is an IT engineer with a knack for breaking down complex tech topics into easy-to-understand insights. With over four years of experience, he specializes in writing about SaaS, IT asset management, cybersecurity, enterprise IT, and more. His work has been featured on platforms like HuffPost and CoJournal, where he blends technical expertise with an engaging writing style. Passionate about innovation, he continues to explore the ever-evolving world of technology, making it accessible for readers across industries.","url":"https:\/\/dev.saasworthy.com\/blog\/author\/shashank"}]}},"_links":{"self":[{"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/posts\/259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/comments?post=259"}],"version-history":[{"count":11,"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/posts\/259\/revisions"}],"predecessor-version":[{"id":19161,"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/posts\/259\/revisions\/19161"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/media\/19158"}],"wp:attachment":[{"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/media?parent=259"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/categories?post=259"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.saasworthy.com\/blog\/wp-json\/wp\/v2\/tags?post=259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}