The 21st century is the era of marketing; the better you sell, the faster you climb the ladder of success. Be it a small-scale business, a newly built startup, or a giant corporate distribution network, all of them require the magic potion that promises an increase in sales.
The foremost method to achieve a hike in revenue is customer satisfaction, a happy experience that brings them back to your products. To accomplish the aforementioned result, you need to keep the sales management system up-to-date by selecting the best sales management app amidst the plethora of them. Read further to know the details.
Table of Contents
1. Bright Pattern
This is a one-stop solution for all problems concerning CRM management, a tool that eases the process of making calls, collecting feedback, and producing IVR (interactive voice responses).
Key features –
- Consolidates the offline and online leads, streamlining all the work channels.
- Perfectly unifies with the other applications on your work system, reducing the need for additional changes.
- Quick tracking system for analyzing sales and clients’ responses.
- Predictive dialer to minimize the call lag; thus, boosting customer experience.
- Supported by AI and bots to accelerate the queue and reduce waiting time for customers.
- Elaborate analytics features and KPIs to assess day-to-day growth.
- An extensive quality assurance system that lets you add channels as per your need.
Availability –
It is developed for all iPhone and Android devices. The pricing plans are available on request.
2. CallAction
Web-based sales management app with some amazing self-regulation features, CallAction is one of the best options available in the current scenario.
Key features –
- Built-in features for call surveillance.
- Automation facility for tracking emails, messages, and inbound calls.
- Innovative “Text For Info” service to organize leads and their respective trades.
- Analytics features to estimate earnings and KPIs.
- Eases team coordination via in-built trackers and dashboards with real-time updates.
Availability –
It is supported on all devices with a free trial of 14 days. Subscription charges begin at a range of ₹8402 and are further classified according to their type.
For Solo users, the price is ₹16,371, and for a group, it is available at ₹32,816. Enterprise organizations are advised to request plans at CallAction’s official website.
3. HubSpot (Best sales management app)
This is a multi-taking application that lets the user command all the sales work simultaneously, reducing the pile of work in a matter of seconds.
Key features –
- Has the capability to segregate leads, deals, and associated contacts.
- Offers live chats and email management.
- Allows syncing with mobile; hence, enhancing the real-time notification system.
- Retrace activities in a single click.
- Export sales assets including resources and finances to any other application.
- Organize meetings, reminders, to-do-list and other similar tasks.
- SEO recommendations are also available as a part of the CMS hub.
- ABM and collaboration tools under marketing hub.
- A/B testing, website lead analytics, campaign administration tools are some of the paid features of this software.
Availability –
It can run on both iPhone and Android devices. It is available with three types of pricing plans.
First, a Starter pack for $45 per month and $540 per year. Second, professional pack for $800 per month and $9600 per year and last but not the least, Enterprise pack for $3200 per month and $36,800 for the annual plan.
4. Drupe Advanced Call Manager
Widely known for its collaborative call and communication system, Drupe Advanced Call Manager facilitates calling via a simple swipe touch.
Key features –
- Cross-app smart dialer that synchronizes various message and calling services (WhatsApp, inbox, Facebook Messenger, calls) on a single platform, enabling communication via all modes.
- Accessibility from all screens; just drop the drupe dots, and you’re done!
- Organizational features to arrange contact, phone numbers, emails, address book from different sources in one place.
- Option to send a message on WhatsApp even to the person who is not a part of your contact list.
- Call log and calendar management, option to send invites via email and text messages.
Availability –
It can run on both iPhone and Android-based devices. It is a cost-effective sales management app, available free of cost and also for ₹291 with some advanced features.
5. Aircall
This is the most advanced cloud-based sales management app in the market today, Aircall is focused on constructing a lively lead funnel.
Key features –
- Phone System features include the formulation of toll-free numbers, both national and international, voice mails, call routing service, and a virtual call center with a digital dataset.
- Call Center features include ring groups clubbed based on language and regional familiarity for easing customer experience, parallel calls to pause for searching solutions to customer’s issues, real-time edits to the database, and call recording features.
- Collaborative tools allow seamless integration of AirCall with other apps to supplement the existing qualities, such as Chrous.ai for AI support and transcription facilities, Copper for some exceptional CRM services, and EvaluAgent to sustain the quality assurance system.
- Easy setup with no extra hardware requirement.
- Skill-based routing feature to supervise the call with maximum relevance to customer’s issue; thus, offering a compassionate experience.
Availability –
It is supported by desktop, android devices, and iPhones. For extensive use, three plans are available on the official website.
- Essentials: Available at $30 per user for a month. Includes more than 50 APIs and excludes toll-free services.
- Professional: It costs the user $50 per user for a month. It offers queue call back, sales force management, and an account manager.
- Custom: An exclusive pack that is tailor-made for a client with unlimited outbound calls.
6. VCC Live
One of the most advanced cloud-based sales management app with affordable pricing plans. Its enormous outbound reach and omnichannel make it the most impressive solution for all problems concerning a sales representative.
Key features –
- Single platform to communicate as per customer’s choice of communication (emails, texts, phone calls, or bots).
- Voice detection technology precisely differentiates between calls answered by the customer or a voice machine.
- VCC live pay feature to assist customers in making payments while on-call; thus, providing real-time guidance.
- Live dashboards to track call center performance at all times. This aids in building data-oriented strategies for scaling the sales work in the future.
- History of each call, their recordings, statistics, and CDR logs to evaluate the quality of services released by the company.
Availability –
This versatile app is supported by all kinds of operating systems. It is available in three types of subscription plans, as described below.
- Standard: It offers web integration along with many other services for € 45/seat/month.
- Professional: Available at € 60/seat/month with the real-time quality management system.
- Multichannel: Famous for its virus detection and email automation features, these packages sell at€ 80/seat/month.
- Premium: This is the most secured package offered by VCC live. Its pricing plans are available only on request.
7. Call Log Manager Pro
This is a simple sales management app with interactive and easy-to-use interfaces.
Key features –
- Automated features like syncing with calendar to manage calls and meetings auto-save and delete to delete unnecessary data.
- Grouping of calls to simplify communication system.
- Export call details in CSV/XML file.
Availability –
It is available on all devices that support Android 4.0 and higher versions as a free downloadable app from the play store. The paid version costs ₹364.
Conclusion
It is mandatory to be available to customers and clients in today’s competitive world of millions of options for a single subject. With the best sales management app, your work burden reduces to a minimum and productivity hikes to the maximum.
In case you are looking for similar software for your business then check out SaaSworthy’s list of top call center software. For any other business-software-related queries, you can visit SaaSworthy.
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