Shopping is an integral activity of every individual’s daily life. With the internet boom, customers can simply sit within the comforts of their homes and shop for whatever they desire. This has led retail stores to adapt themselves and become better in order to retain their existing customers and attract new customers.
In order to ensure that their business is running smoothly and securely, most of the retail stores are investing in retail software. Read on to find out what retail software is, and which are the 6 best retail software to use in 2021.
Table of Contents
What is retail software?
Retail typically means selling small quantities of products to end-users. Whether you have an online retail store or a physical one, it has become imperative that you invest in the right retail software. A retail software enables businesses to better manage and monitor all their key processes and stay on top of their business. A retail software comes packed with several features which help businesses to become more productive, efficient, and also save time.
Retail businesses can successfully streamline their business and facilitate automation and regulation of retail management processes with the help of a retail software.
Types of retail software
A retail software comprises several solutions that retailers can use to improve their online or offline stores. Here are some of the major types of retail software which can either be functionality-specific or industry-specific –
- Payment processing software
- Inventory management software
- Point of Sale (POS) software
- Retail management software
- Retail ERP systems
- eCommerce platforms
- Omnichannel retail performers
6 best retail software in 2021
In this post, we will focus on the 6 best retail software that retail store owners can use in 2021 to enhance and improve their business. For each of the software, we will focus on four key aspects – features, technical details, pricing plans, and alternatives.
1. Ginesys
Ginesys is a comprehensive retail software which takes care of everything from production to point of sale. This cloud-based retail solution is an end-to-end provider for solutions, such as point of sale, loyalty management, purchase, inventory, finance, and more. You can also take advantage of this software’s business intelligence capabilities through which you can access all your KPIs and metrics in one centralized location. Ginesys is packed with features that make it one of the best retail software in 2021.
Features
The key features of Ginesys include –
- CRM
- eCommerce management
- Commission management
- Loyalty program
- Multi-location
- Returns management
- Purchasing
- Discount management
- Inventory management
- Gift card management
- Customer database
- Sales tracking
- Reporting/analytics
- Order management
Technical details
| API | No |
| Deployment | SaaS/Web/Cloud, Installed-Windows |
| Business Size | Small, Medium, and Large Enterprises |
| Support/ Training | Chat, In Person, Webinars, Documentation, Live Online |
Pricing plan
Ginesys offers the below pricing plans –
- HO User – INR 6,000 per month
- POS User – INR 3,000 per month
- Production/Finance – INR 5,000 per month
- Additional Company – INR 1,000 per month
Alternatives
You can also check out these three alternatives for Ginesys –
- Retail Pro
- GoFrugal POS Software
- LivePOS
2. Retail Pro
Your search for reliable retail software companies ends at Retail Pro! This retail management software is one of the best retail software which is flexible and scalable. Accessible across multiple platforms, Retail Pro has a very easy-to-use and customizable user interface. It offers solutions for everything from retail automation to billing and inventory management to sales to merchandise management, and more. This feature-rich software works well for startups, small, and medium-sized companies. This retail software is effective in ensuring the smooth operation of your retail store.
Features
The key features of Retail Pro include –
- Commission management
- Loyalty program
- Purchase order management
- Returns management
- Order management
- Employee management
- CRM
- eCommerce management
- Mail order
- Multi-location
- Merchandise management
- Reporting/Analytics
- Inventory management
- Sales tracking
- Customer database
- Discount management
- Gift card management
Technical details
| API | Yes |
| Deployment | SaaS/Web/Cloud, Installed-Windows & Mac, Android, iOS |
| Business Size | Startups, Small, and Medium |
| Support / Training | Live rep (24/7), In Person, Webinars, Documentation, Live Online |
Pricing plan
Retail Pro offers quotation-based custom pricing.
Alternatives
Below are three Retail Pro alternatives that you can check out.
- GoFrugal POS Software
- ShopKeep
- ERPLY
3. iVend Retail
iVend Retail is a data-driven software for retail shops. Retailers can use this excellent retail software to provide a seamless customer experience across various key retail services. This end-to-end omnichannel solution is suitable for businesses of all sizes and comes equipped with all the required features of a retail software. From integrating merchandise management with sales reporting to identifying buying patterns and trends of consumers to using the right promotion techniques to increase profitability – you can use iVend Retail for all these and more. This software is also scalable for multi-store, multi-language, complex, and multi-currency environments.
Features
Below are the key features of iVend Retail –
- Activity tracking
- CRM
- Customer accounts
- Email marketing
- Employee management
- Gift card management
- Loyalty cards
- Barcode / ticket scanning
- Commission management
- eCommerce management
- Discount management
- Inventory management
- Multi-location
- Purchasing
- Returns management
- Sales tracking
Technical details
| API | Yes |
| Deployment | SaaS/Web/Cloud, Installed-Windows, Android, iOS |
| Business Size | Small, Medium, and Large Enterprises |
| Support / Training | Live rep (24/7), In Person, Webinars, Documentation, Live Online, Videos, Chat, Knowledge Base, FAQs/Forums |
Pricing plan
iVend Retail follows a subscription model with custom pricing.
Alternatives
The top three alternatives for iVend Retail are –
- Retail Pro
- GoFrugal POS Software
- Ginesys
4. LS Central
If you are searching for a unified commerce platform, then LS Central is one of the best options. This software for retail shops will allow you to run your retail store seamlessly from one platform rather than multiple ones. You can easily track and monitor your sales, productivity, stock, etc., in real-time across multiple locations. LS Central offers a wide range of retail software features, making it a preferred choice for companies ranging from small to large enterprises. This is a great tool to optimize and streamline your retail store and achieve maximum profitability. With LS Central, you can save a lot of time and focus on the key areas, such as understanding customer behavior and preferences, staff management, centralized control over inventory, discounts, loyalty programs, etc., and more.
Features
Below are the key features of LS Central –
- Loyalty program
- Rewards management
- Discount management
- Purchasing
- Sales tracking
- Gift card management
- Inventory management
- Returns management
- Customer database
- Multi-location
- eCommerce
Technical details
| API | No |
| Deployment | SaaS/Web/Cloud, Installed-Windows and Mac, Android |
| Business Size | Small, Medium, and Large Enterprises |
| Support / Training | Business hours, Online |
Pricing plan
LS Central offers quotation-based custom pricing plans.
Alternatives
You can also check out the below three alternatives for LS Central –
- Retail Pro
- GoFrugal POS Software
- ShopKeep
5. GoFrugal POS Software
GoFrugal POS Software is a scalable software for retail shops which helps businesses to streamline their retail operations. This is one of the most popular and one of the best retail software which is suitable for different types of retail stores including restaurants, apparel and footwear, healthcare, spa and salon, hardware, fashion, and many more.
It provides all the required retail software features and additional ones as well enabling retail stores to stay on top of their business operations. This software supports mobile and cloud deployment, thus making it easy for the users to readily access the software from anywhere and at any time.
Features
The key features of GoFrugal POS Software include –
- Accounting
- Access controls
- Check-in/Check-out
- Billing and Invoicing
- Barcode/Ticket scanning
- Bar POS
- Alerts/Notifications
- Barcode/Label management
- Commission management
- Claims management
- Cataloging
- Purchasing
- Discount management
- Inventory management
- eCommerce
- Gift card management
- Multi-location
- Returns management
- Sales tracking
- Customer database
Technical details
| API | Yes |
| Deployment | SaaS/Web/Cloud, Installed-Windows, Android, iOS |
| Business Size | Freelancers, Small, Medium, and Large Enterprises |
| Support / Training | Live rep (24/7), FAQs/Forums, Chat, Phone, Knowledge Base, Videos, Webinars, Documentation, Online, In Person |
Pricing plan
Below are the one-time license pricing plans offered by GoFrugal POS Software –
- Starter – INR 18,000
- Standard – INR 30,000
- Professional – INR 70,800
- ERP – Custom pricing
Alternatives
The top three alternatives for GoFrugal POS Software are –
- Retail Pro
- LivePOS
- iVend Retail
6. LivePOS
LivePOS is a cloud-based retail software that offers a wide range of features that users can customize to suit their business-specific needs. With LivePOS, users can easily perform all the essential retail functionalities, such as managing employees and customers, keeping a check on inventory, etc., across all their outlets, irrespective of where they are located.
With just one software, users can track and monitor key business processes, access vital analytics about ongoing trends, promotional campaigns, etc. You will have all the required information at your fingertips, in real-time, within a few minutes.
Features
Below are the key features of LivePOS –
- Commission management
- CRM
- eCommerce management
- Loyalty program
- Multi-location
- Email marketing
- Employee management
- Discount management
- Gift card management
- Electronic signature
- Order management
- Barcode/Ticket scanning
- Customer database
- Purchasing
- Returns management
- Sales tracking
Technical details
| API | Yes |
| Deployment | SaaS/Web/Cloud, Installed-Windows |
| Business Size | Small, Medium, and Large Enterprises |
| Support / Training | Live rep (24/7), Email, Chat, Phone, Knowledge Base, Videos, Webinars, Documentation, Online |
Pricing plans
Below are the annual pricing plans offered by LivePOS
- Lite – $89 per month
- Pro – $129 per month
- Enterprise – $249 per month
Alternatives
You can also check out the below three alternatives of LivePOS –
- Retail Pro
- GoFrugal POS Software
- Ginesys
Conclusion
Running a retail store is not an easy task, especially if you have multiple stores in various locations. Having the best retail software can make your job not only easy but also more efficient and productive. We hope this list of the 6 best retail software will help you to choose the right one that matches your business needs the best.
To make your retail business more smooth and seamless, do check out some of the other useful software as well, such as purchasing software, inventory management software, etc.
Also read:
• 5 Top Free and Open-Source Fleet Management Software in 2021
