So, do you want to run a successful bug tracking test or learn more about good Bug Tracking Software? But what is the right software and how can we make it happen?
It is essential to select the most reliable online bug tracking software for your development project to properly check and fix the issues so that you can focus on your development project and ensure steady growth in your project.
Moreover, the more complex your development project is, the more the issues will appear. They are focusing on software specifically in work for improving workflow capabilities and producing an overall quality product at the end. A bug tracking tool can help record, report, assign and track the bugs in a software development project. There are many defect tracking tools available.
That’s why we’ve made the top 10 free & open-source Bug Tracking System tools on the market in 2022.
Let’s get started.
Table of Contents
What is Bug Tracking Software?
Bug Tracking Software is a software application to track software bugs in software development projects. The best bug tracking software offers the entire process of capturing the bugs and smoothly reporting to the developer team.
Let’s be honest here; software development projects are not always easy; most of the time, unexpected issues appear in the development process, while the fix is nowhere to be found. Additionally, it extends the deadline submission while costing so much time, money, and attention to develop error-less software. If you’re a development team, you must save your time, money, efforts by effectively and adequately using bug tracking software for your software development and project and business.
You can easily manage bugs and assign them to the right people through Bug Management Software.
That’s why we’ve made the top 10 free & open-source Bug Tracking Software tools on the market in 2022.
Let’s take a look.
Top 10 Free & Open-Source Bug Tracking Software
Here’s a list of the 10 free & open-source Bug Tracking Software tools on the market in 2022, including their top features and best used for features and a detailed description of each tool given below.
Backlog
Our list starts with Backlog. Backlog is very intuitive while being straightforward software to learn, which makes the ideal choice for most smaller businesses and developers.
While having a super user-friendly board setup allows anyone from novice to experienced developer to create a project give and assign the task to their team members. With its click and drag task ability, users can check their progress in real-time from one board to another—while keeping each team member in the project loop.
Backlog is among the most effective tools for project management and collaboration for teams looking to monitor their progress, activity feed, and watchlist to finish the task within the timeframe.
- Deployment – Cloud, SaaS, Web-Based, On-premise
- Platform – Android, iOS.
- Top Features – User Reports & Feedback, Tester Reports & Feedback, Team Reports & Comments, Bug History, Data Retention, Kanban Board, Custom Workflows, Release Forecasting, Time Tracking, Progress Monitoring.
- Free Version & Free Trial available
- Prize – $35/ Basic per month for up to 30 users.
- Best for – Simple to track the status of tasks using Gantt charts, Burndown charts, or Boards. Notifications are sent for each new issue; easily upload attachments by using drag and drop. Easy to break tasks down into checklists and subtasks. Supports Git, as well as SVN repositories. Free Native iOS and Android apps. Easy to transfer out of Jira or Redmine. Intuitive bug tracking tool, Advanced search features, Analyze bug history and change in status, Built-in Git and SVN, Kanban-based boards for visual workflow
- Support – Email/Help Desk, Phone Support, 24/7 (Live Rep)
- Overall Rating – 5/5 Stars
Airbrake
The second that comes on the list is Airbrake. Airbrake is a well-known and comprehensive bug tracking software in the industry that gives the users a proper diagnosis and error monitoring for development projects. Developers love the automation feature Airbrake provides them, which helps them find errors in bulk and large files.
This lightweight software allows users to check and track the deployment process by ensuring the code quality while collecting insightful and valuable data by monitoring apps’ performance. This program provides the user with immediate alerts and breadcrumbs, so there is no room for error. It also helps to determine the root of the problem.
- Deployment – Web-Based, Cloud, SaaS iPhone / iPad Android.
- Platform – Windows, Mac, Android, iPhone.
- Top Features – Actionable insight reporting for all errors and performance data, Apdex Score tool to monitor user experience, Tips for improving your Apdex Score, 24/7 monitoring and alerts, Error path reports, Breadcrumbs for JavaScript errors, Duplicate bug detection, Error searches.
- 30-Day Free Trial
- Prize – $19/month for limited event and error tracking.
- Best for – Easy to use for collaboration and triaging, Custom workflow integrations, Sends detailed error messages
- Support – Email/Help Desk, FAQs/Forum, Phone Support, Chat.
- Overall Rating – 4.8/5 Stars
BugHerd
BugHerd is third on the list, as it is considered one of the best bug tracking software for building websites and checking them for bugs. Being a visual and straightforward feedback software, it allows the users to easily collect the data relating all bugs and feedback in one place about the website for easier management.
It allows users’ clients to pinpoint the feedback and issues about the website or in the website, where bugs need to be fixed.
The issues are handled and resolved on the site through live communication between the client and the developers.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Windows, Linux, Android, iPhone, iPad.
- Top Features – Technical information such as the browser’s O.S. and screen resolution, and more is recorded for the user. Just point at the bug, and it will give you feedback. Manage all bugs and feedback in one place using the Kanban-style Task Board Capture a screenshot or video of every bug you report. It saves time in Q.A. and UAT for websites and applications.
- 14-day free trial available.
- Prize – $39/ Basic per month for 5 users.
- Best for – Real-time updates, Powerful bug tracking tools, Easy ticket creation,
- Support – Knowledge Base, Phone Support, 24/7 (Live Rep), Chat.
- Overall Rating – 4.8/5 Stars
Bugzilla
If you’re looking for open-source software for bug tracking, Bugzilla is a popular open-source choice. Teams can run this software for flexibility and collaborative work that are mainly development-focused and want proper documentation for the task.
Bugzilla is compatible with all databases, including SQLite as well as PostgreSQL. Bugzilla’s bug tracking and reporting systems permit developers and teams of developers to monitor open bug reports and their status and changes.
It also provides rich features like automatic detection of duplicate issues while being practical and cost-effective in the software development process.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Android
- Top Features – Advanced search capabilities Email notifications Scheduled Reports (Daily, Weekly, Hourly, etc.) by Email Reports and Charts Automatic Duplicate Bug Detection File/Modify Bugs By Email Time Tracking Request System Private Attachments and Comments, E-mail notification for change in code Reports and Charts Patch Viewers List of bugs can be generated in different formats, Schedule daily, monthly and weekly reports This bug tracking tool detect duplicate bug automatically Setting bug priorities by involving customers Predict the time a bug may get fixed.
- Prize – Free
- Best for – User assignments Scheduled email reports Commenting and attachment capabilities Advanced search for tracking and listing bugs Time tracking Custom database fields Custom workflow
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep).
- Overall Rating – 4.7/5 Stars
DoneDone
DoneDone is another bug tracking software that allows developers to do collaborative work to track bugs and fix them efficiently.
DoneDone lets users access their dashboard which lists the tasks assigned and issues. The greatest benefit is that these projects are categorized according to priority due date and status, as well as the name of the task as well as assignees, and more.
A simple and straightforward help desk software can help users resolve issues related to bugs and monitor their workflow. This allows developers to identify issues and provide a support desk for customers along with workflow management along with a bug tracker.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Mobile – iOS
- Top Features – Task Management, Ticket Management, Workflow Management, Reports, Bug Assignment, Backlog Management, Dashboard (Bug Tracking), Filtering, Issue Tracking.
- 30-Day Free Trial Available
- Prize – $4.00/user – Basic per month.
- Best for – User-friendly interface Easy to use Ability to manage multiple projects using a single dashboard.
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat.
- Overall Rating – 4.6/5 Stars
ReQtest
ReQtest is a solid option for developers and development teams focused on requirements management to ensure agreement on each step of their processes.
ReQtest provides incredible traceability of this bug-tracking process while helping users at every step. The program offers helpful bug reports, which give users insight into all the issues that need to be addressed and what improvements are needed.
One of the features that ReQtest has users import all bugs from the CSV file. In the same way, you can import Jira projects using ReQtest projects.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Web
- Top Features – API, Access Controls, Permissions, Reporting, Analytics, Activity Dashboard Reporting & Statistics, Alerts-Notifications, Data Import/Export, Real Time Monitoring.
- Free Trial Available
- Prize – $10/user – Basic per month
- Best for – Cloud-based Powerful reports.
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat.
- Overall Rating – 4.4/5 Stars
Jira
If you’re searching for an efficient workflow, using a pre-made workflow template, or designing one that reflects your team’s workflow, Jira is the best option for bug tracking.
More than 65,000 organizations use Jira due to its features and ability to manage the development workflow. This bug tracking software aids the team working on software to identify it, record, and track bugs within the system.
Jira Software is designed to serve as connective tissue for the team working on software by giving backlog grooming and team management. JIRA serves as the tracking tool used by groups planning and creating the perfect product.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Web, Android, iPhone/iPad
- Top Features – Wiki Documentation, Community Forum, Customer Ideation, Work Capacity, Task Ranking, Kanban Board, Custom Workflows, Release Forecasting, Task Management, Collaboration Tools, Projections, Task Progress Tracking, Prioritization, Time & Expense Tracking, Alerts/Notifications, Activity Dashboard.
- Free trial available
- Prize – $14/user – Basic per month.
- Best for – Time Tracking, Progress Monitoring, Budgeting, Team Scorecard, User Reports & Feedback, Team Reports & Comments, Bug History, Offers multiple views, Customizable options, Easy to assign tasks to people across different teams.
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat.
- Overall Rating – 4.2/5 Stars
Redmine X
Are you looking for another free and open-source bug tracker and project management tool? Then Redmine is your ideal choice.
Accessible entirely via the web, Redmine is a tool that can also integrate into SCM (Source Code Management System). Although it is compatible with various platforms and databases to report bugs, it mainly uses Gantt charts, time tracking, calendars, and wikis.
Teams of developers from all over the globe use it to monitor how they manage development tasks. It allows access control by role for additional security and custom fields to help you track issues and times. Gantt charts can help map timelines of projects. Additionally, automated emails ensure that team members are informed about the progress of their projects.
It also allows for the complete management and tracking of several projects, making it easier to keep track of each project’s progress and plan your plans from there.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Windows, Mac, Android, iPhone, iPad.
- Top Features – Gantt chart and calendar News, document and files management This bug reporting tool provides SCM integration Issue creation via e-mail This bug tracking software supports multiple database. Flexible issue tracking system Flexible role based access control Multilanguage support.
- Free Demo and 30-Day Free Trial Available
- Prize – Free.
- Best for– Automated email notifications Can track multiple projects simultaneously, Task Management, Collaboration Tools, Projections, Prioritization, Time & Expense Tracking, Milestone Tracking, Gantt/Timeline View, Product Roadmapping.
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat.
- Overall Rating – 4.2/5 Stars
Fiddler
Fiddler is yet another bug-tracking tool that works for debugging the proxy web to record every HTTP(S) connection from your PC to the Internet.
This bug tracking software allows you to see the weight of your page, HTTP caching, inspect the traffic, set breakpoints, and play around with request/response and compression all at a glance. Fiddler is a web debugging tool that reduces the amount of traffic coming from PC, MAC, or Linux devices. It also provides cache directives properly, cookies, and headers between your PC and the server on the Internet.
It lets you investigate proxy and debug and assist in recording, analyzing, and monitoring traffic from any device or browser.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Windows, Linux, Mac, Android, iPhone, iPad
- Top Features – User Reports & Feedback, Tester Reports & Feedback, Team Reports & Comments
- Prize – Price not provided by the vendor.
- Best for – Open-source tool Community support available Powerful debugging tool, Analytics, Bug History, Data Retention.
- Support – Chat
- Overall Rating – 4.1/5 Stars
Zoho BugTracker
Zoho BugTracker is another bug tracking program that provides users with accurate, real-time information on the bugs that have been successfully tracked during the process.
Zoho BugTracker’s simple workflows permit users to keep track of bugs, issue announcements, and establish priorities automatically. This ensures that they are delivered at the right time when a product is deployed.
It also streamlines the process of managing bugs, allowing users to focus on the development process and customers’ requirements for their site.
- Deployment – Cloud, SaaS, Web-Based
- Platform – Web, Android, iPhone/iPad.
- Top Features – API, Access Controls, Permissions, Reporting, Analytics, Activity Dashboard Reporting & Statistics, Alerts-Notifications, Data Import/Export, Real Time Monitoring.
- Prize – $8/ Basic per month
- Best for – Freelancers, Small businesses, Mid-size businesses, Large-enterprises, easy of use and customize. Good value for Money.
- Support – Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat.
- Overall Rating – 4/5 Stars
Conclusion
By now, you must have clarity about this software and what it is that you’re looking for. Each software listed here is to help you get an effective bug reporting and managing mechanism. The tools listed above are among the top bug tracking tools on the market to assist you in creating thorough bug reports, organizing workflows, following the lifecycle of bugs, and offering outstanding customer service to your customers.
Contact them to see if the software is compatible with your current plans and budget to determine whether this program is suitable for you. I hope that this article will give you all the information you require to pick the perfect service that will meet your needs.
For more information, connect with us SaaSworthy.
