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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AssetSonar logo
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dataviso Roadmaps Planner logo
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Featured

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

monday.com logo

monday.com

Project Management Software

4.5 6,812 user ratings

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Featured

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GoTo Resolve logo

GoTo Resolve

Remote Access Software

4.5 420 user ratings

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Overview

Description AssetSonar is an intuitive IT asset management solution ensuring compliance, lower hardware downtime and audits for small businesses and industry leaders alike. Its fully-featured IT asset tracking capability helps companies monitor assets from purchase to disposal. Also, companies can have more visibility on the whereabouts and maintenance of their hardware items. Besides resolving issues faster with detailed hardware specifications, AssetSonar’s software asset management ensures license compliance. It also detects unlicensed software to regulate expenditure and manage vendor penalties. The creation of timely alerts instantly notifies about new license updates, renewals and payments as well. AssetSonar provides comprehensive IT service management as companies can access and link their assets with tickets in Zendesk and Jira. Moreover, its capability of faster troubleshooting eases incident and problem management. Additionally, the software can be used to set up an IT asset database while centralising the device management with many out of the box integrations. AssetSonar drives informed purchase decisions, letting companies get access to regular financial audits. Read more DATAVISO provides a unique worldwide SaaS and DaaS platform that automates the management of IT assets’ lifecycles. All by using a visual interactive planning tool DATAVISO Roadmaps Planner. DATAVISO Lifecycle Database and DATAVISO Roadmaps Planner create the perfect connection of reliable up-to-date data and online tools. Tailor-made for CIOs, CTOs, ICT strategists and ICT architects. Read more With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more
Pricing Options
  • Free Trial Available
  • Starts at $69.99.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $39.00.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    78%
  • Momentum
    66%
  • Popularity
    79%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    86%
  • Momentum
    63%
  • Popularity
    66%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    96%
  • Momentum
    70%
  • Popularity
    97%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    85%
  • Momentum
    66%
  • Popularity
    83%
SaaSworthy Awards
Not Available
Not Available
# 3 Most Worthy # 1 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 18 user ratings
4.7/5 3 user ratings
4.5/5 6,812 user ratings
4.5/5 420 user ratings
Rating Distribution
  • Excellent

    61.1%
  • Very Good

    38.9%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    66.7%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    66.3%
  • Very Good

    25.5%
  • Average

    4.2%
  • Poor

    1.5%
  • Terrible

    2.5%
  • Excellent

    61%
  • Very Good

    33.6%
  • Average

    4.8%
  • Poor

    0%
  • Terrible

    0.7%
User Sentiments
    Not Available
    Not Available

    User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations

    Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times

    User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features

    Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup

Review Summary
Not Available
Not Available

Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity.

Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $69.99.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $39.00.
Pricing Plans
Monthly Plans Annual Plans

AssetSonar $69.99 $79.99 per month

Dataviso Roadmaps Planner Custom

Free Free

Basic $9.00 $12.00 per user / month

Standard $12.00 $14.00 per user / month

Pro $19.00 $24.00 per user / month

Enterprise Custom

Service Desk $39.00 $49.00 per month

GoToAssist $55.00 $69.00 per user / month

 
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Vendor information

Company Details Located in: Austin, Texas - 78750 Located in: London, England Founded in: 2015 Located in: New York, NY 10003 Founded in: 2012 Located in: Boston, Massachusetts
Contact Details

+1 888-623-8654

https://ezo.io/assetsonar/

Not available

http://www.dataviso.com/

Not available

https://monday.com

1 855 263 2838

https://www.goto.com/it-management/resolve

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