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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Augmented Support eliminates the common frustrations of remote technical support. Say goodbye to mediocre support calls and improve your response times, lift your first-time-fix rates and lower your service costs. Outperform your competitors' technical support with our solution. No matter if its for customer or field support. The Augmented Support delivers tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support. Read more | AeroAdmin is a free remote desktop software that does not require installation or configuration. AeroAdmin is one application for both admin and client. To initiate a remote desktop connection you only need to download a small (about 2 MB) executable file and run it on local and remote computers. AeroAdmin automatically detects your network configuration and provides stable NAT pass-through connections. All data transmitted between the admin and client during a remote control session is end-to-end encrypted with AES and RSA algorithms. Read more |
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| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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5 Features
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| Common Features for All |
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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| User Rating |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Augmented Support Custom |
FREE Free PRO $89.90 $89.90 per year BUSINESS $119.90 $119.90 per year CORPORATE $139.90 $139.90 per year |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: Merelbeke, Belgium | Located in: San Jose, California |
| Contact Details |
+32 9 239 57 21 |
+1 (866) 933-4313 |
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