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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data. Read more | VNC Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it. Remote access enables colleagues, suppliers and customers to communicate more effectively, breaking down barriers and driving growth. VNC Connect covers every remote access use case with a single subscription. You don't need to buy, deploy, manage and secure separate products or modules. Read more |
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| SW Score & Breakdown |
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 5 Fastest Growing # 4 Most Popular | # 3 Most Worthy # 3 Most Popular |
| Total Features |
7 Features
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7 Features
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| Common Features for All |
Diagnostic Tools
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Diagnostic Tools
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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| User Sentiments |
Ease of Use, Extensive Integrations, Strong Security, Cross-Platform Compatibility Occasional Connection Drops, Slow Performance with Large Deployments, Limited iOS Device Control, Complex Configuration Options |
Ease of Use, Cross-Platform Compatibility, Stable Connection, Secure Remote Access Mobile App Limitations, File Transfer Issues, Occasional Connection Issues, Limited Free Tier Support |
| Review Summary |
Users praise Bomgar's user-friendly interface, ease of setup, and comprehensive remote support capabilities. Its remote control and screen sharing features are highly regarded, enabling efficient troubleshooting and assistance. Users appreciate the ability to transfer files securely, access remote computers unattended, and resolve issues promptly. Additionally, the mobile app is lauded for its convenience and functionality. However, some users have reported occasional connectivity issues and challenges with specific operating systems or software configurations. Overall, Bomgar is well-received for its robust features, user-centric design, and effective remote support solutions. |
Users find the software easy to use and reliable, with fast connection speeds and a stable connection. The remote desktop feature is particularly praised for its low latency and high-quality graphics. However, some users have reported issues with the software's user interface, finding it cluttered and unintuitive. Additionally, a few users have experienced occasional connection drops and technical glitches. Overall, users generally have a positive experience with the software, highlighting its ease of use, reliability, and strong remote desktop capabilities. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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BeyondTrust Remote Support Custom |
Free Free Professional Custom Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: Georgia, United States | Located in: United Kingdom Founded in: 2002 |
| Contact Details |
+1 770-407-1800 |
0808 281 2668 |
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