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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
|
| Description | Companies depend on C2CRM to monitor cordial relationships with their clients throughout the entire cycle of sales. There are a variety of functions and facilities made available within the software, that can be personalised by business organisations as per individual needs. Its internal structure comes loaded with four different module types namely sales automation, relationship management, customer automation/mobility and marketing automation, facilitating great business. Out of all, the relationship management portal can be utilised to get a 360-degree view of business accounts, activities and contact-related information. The sales automation part can be relied upon to streamline the entire sales pipeline, while the marketing automation module takes care of the campaign-related opportunity and beyond. Finally, it is the customer service module that looks after the entire ticketing system, knowledge base and customer concerns. Other services made available within C2CRM are real-time help with implementation, online training, role-based access and 24 x 7 dedicated support over calls. Read more | RAYNET CRM is an online CRM system for properly managing customer data. The software has a search feature that allows you to keep track of new contacts, meetings, documents, crucial emails, complaints, and notes for all of your clients in one location. To automate operations, you can use this program to send emails and prepare a final document for your client. You can keep all of your information in one location. You may have an address book that actually works and allows you to quickly find and add new contacts. And you can use your phone to access it from anywhere. In one spot, you can access all of your customer relationship history, meetings, documents, important emails, complaints, and notes for each client. The functioning of RAYNET CRM is protected by Amazon Web Services, one of the world's largest and most modern IT infrastructures (AWS). Furthermore, unique login and password are required to gain access to the software. You can also choose two-factor authentication, password expiration, and password quality. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
22 Features
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21 Features
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| Common Features for All |
Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Dedicated Phone Line Integration
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Reporting (Analytics)
Sales Force Automation
Territory Management
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| Unique Features |
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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| User Rating |
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| User Sentiments |
User Friendly Interface, Customizable Features, Excellent Customer Support, Robust Reporting Capabilities Slow Software Performance, Limited Mobile App Functionality, Confusing Calendar and Reminder System, Lack of Extensive Integrations |
Not Available
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| Review Summary |
C2 CRM receives overwhelmingly positive feedback for its user-friendliness, intuitive interface, and customizable features. Users praise its ease of use, especially for sales-related tasks, and appreciate the robust reporting capabilities. While some users mention minor drawbacks like occasional slowness or limited customization options, the overall consensus is that the software is highly effective and beneficial for managing customer relationships, sales processes, and marketing campaigns. Furthermore, users consistently highlight the exceptional customer support provided by C2 CRM, emphasizing responsiveness, willingness to assist, and a strong partnership mentality. |
Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Core Package $37.00 $37.00 per user / month Core Package (On-Premise) $500.00 $500.00 per user |
RAYNET CRM $25.00 $25.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: Coppell, Texas Founded in: 1993 | Located in: Ostrava, Czech Republic |
| Contact Details |
+1 972-304-7100 |
+420 553 401 520 |
| Social Media Handles |
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