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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | Clarabridge is an ultimate CRM software that has helped multiple leading brands to enhance customer experiences by putting customer feedback to work. The software provides top-class customer analytics, Omni source listening, and prompt steps to respond quickly to the customers. Clarabridge is a useful tool that offers a great customer experience through SaaS software using speech analytics and AI-powered text. The data generally used for analysis is acquired from Facebook, Twitter, or other reviews sites, especially from social media, email call center notes, surveys, and chats. Clarabridge is an optimal customer engagement platform that helps customers through digital and social channels after acquiring information from various social media platforms. Moreover, using this tool, organizations can leverage a single solution to view and respond to every incoming message and incorporate communication seamlessly to solve customer's problems and queries promptly. Businesses must opt for the Clarabridge solution to empower their CRM programs by offering correlation, customer feedback trends, and root cause analysis. Employ Carabridge to connect and engage with customers, which offers superior customer experiences comprising a flat-rate pricing strategy. Read more | Blidder is a social marketing tool with which users get the ability to manage all their social accounts in one place. It allows you to plan and publish your content for Instagram, Twitter and Facebook, all from one simple dashboard. Blidder enables its users to gain real-time insights like the number of times you have posted or the number of people who interacted with your posts. You can also track the number of posts that contain links, media or text and the performance of each. You can analyse whether your posts are reaching your target market and whether they are receiving the desired engagement. The app is used to successfully launch and interact with campaigns that are planned and under progress, as all the data can be analysed in real-time. Blidder is beneficial for every type of media manager, freelancer or even marketing firms. Apart from allowing the users to run profitable campaigns on the platform, Blidder provides 24/7 technical assistance to its users to solve any problem they face, thereby, empowering your social media presence over multiple platforms. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
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9 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Comprehensive Social Media Monitoring, User-friendly Interface, In-depth Reporting and Analytics, Efficient Customer Service Management Occasional System Glitches and Bugs, Latency and Slow Response Times, Limited Instagram Integration, Complexities in Approval Workflow |
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| Review Summary |
Users praise the solution for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to capture and analyze customer feedback, measure customer satisfaction, and identify areas for improvement. The sentiment analysis and reporting capabilities are also highly valued. However, some users mention occasional technical glitches and limited customization options as areas for improvement. Overall, the product is well-received for its ability to enhance customer engagement and improve business outcomes. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Clarabridge Engage Custom |
Solo $7.00 $7.00 per user / month Standard $25.00 $25.00 per user / month Professional $35.00 $35.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 5 More
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| Videos |
+ 1 More
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| Company Details | Located in: Reston, VA - 20191 |
Not available |
| Contact Details |
+1 571-299-1800 |
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| Social Media Handles |
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