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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
|
| Description | Cobalt is a CRM tool that helps businesses to find hidden value in their customer data. The tool aims to make every customer encounter impressive and effortless with a system that adapts to the latest technologies in the world. Users can boost their customer visibility in functions such as sales, marketing, and customer service. They can also connect their data across every internal system for easy and efficient reporting. And with the help of mobile platforms, team efforts can be coordinated across verticals. Cobalt includes a range of dedicated modules that eliminate the gap between customer communication. The tool has been designed to operate inside Microsoft Dynamics 365 with tailor-made deliveries. Managers can leverage the tool to make the efforts of their employees more data-centric and audiences can be engaged to meet their expectations in terms of registration, account updates, subscriptions, and more. Cobalt can be integrated across disparate systems such as accounting, e-commerce, event management, and more. Read more | Ivinex is a custom relations management software that is used to link between the contact centre and CRM systems. To fit your demands, the software includes capabilities to customise and configure. Use workflow automation for events in your process to collaborate with your teams to manage manual activities.It offers a vast variety of features such as - Its Unified User Experience (UUE) displays the correct information on a single screen and gives your agents a customisable view on one screen with all their tools in one place. Without ever-changing screens, your users can now accept a call, answer an email, live chat with a customer, and open a support request. One of their most beneficial features is that of outbound sales engagement - It combines sophisticated cloud data management with cadence automation. You can edit and test your campaigns before and after launch until you find what works best for engaging your contacts. They have clients from some of the largest public companies to everyday small and medium-sized businesses. Some of the – smart stops, is farmers’ insurance. Read more |
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| SW Score & Breakdown |
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
8 Features
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7 Features
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| Common Features for All |
Call Logging
Contact Management
Customer Support
List Management
Marketing Automation
Product Catalog
Project Management
Quotes (Proposals)
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Call Logging
Contact Management
Customer Support
List Management
Marketing Automation
Product Catalog
Project Management
Quotes (Proposals)
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| User Rating |
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Cobalt Custom |
Ivinex Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: Arlington, Virginia Founded in: 1996 | Located in: Bountiful, UT |
| Contact Details |
Not available |
(801) 335-8390 |
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