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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ScreenConnect Remote Support and Access Software empowers IT teams to resolve issues swiftly and securely, no matter where their users are. Its robust features turn technical challenges into opportunities for productivity. With instant access to any device and tools to run remotely without installation, IT professionals can tackle problems in record time. The shared toolbox allows team members to upload and execute tools as administrators, enhancing efficiency and collaboration during sessions. Technicians can work behind the scenes, saving users time while seamlessly transferring files and managing systems. Customizable extensions streamline workflows, save costs, and even enable businesses to publish innovations on the ConnectWise Marketplace™. Advanced privileged access management (PAM) ensures data security, granting one-time administrator access without sharing passwords. Detailed logs of access requests ensure compliance with regulatory standards and cyber insurance policies, keeping the business protected. Whether it’s fixing IT issues or ensuring secure file transfers, ScreenConnect simplifies complex tasks into efficient solutions. Read more | Instant Housecall is a full-featured remote support solution that lets you view and control remote PCs and Macs, on-demand (with no preinstalled software) and unattended any time. Understand your customer’s needs with session chat, automatically logged for a complete audit trail. View multiple monitors with pan and scan dual monitor support. Zoom in and out to see all monitors at the same time or one at a time. Reboot your customer’s computer, even into safe mode, and automatically reconnect. Get notified by SMS any time your customer is trying to reach you. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 2 Fastest Growing # 2 Most Popular |
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| Total Features |
8 Features
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7 Features
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| Common Features for All |
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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| User Sentiments |
Fast and Reliable Connections, Ease of Use, Affordable Pricing, Cross-Platform Compatibility Technical Support Issues, Inconsistent Mobile Experience, Limited Linux Support, Frequent Software Updates |
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| Review Summary |
Overall, users praise ConnectWise Control's remote access capabilities, ease of use, and reliable performance. However, some users have expressed concerns about occasional connection issues, limited customization options, and the pricing structure. Despite these drawbacks, ConnectWise Control is generally well-received for its ability to facilitate seamless remote desktop control, file transfer, and screen sharing, making it a solid choice for businesses seeking a remote access solution. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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One $28.00 $36.00 per month Standard $43.00 $56.00 per month Premium $53.00 $66.00 per month ScreenConnect™ Remote Access $31.00 $39.00 per month |
Starter $29.00 $39.00 per month Entrepreneur $39.00 $49.00 per month Everything $69.00 $89.00 per month |
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: Tampa, Florida | Located in: Markham, Canada Founded in: 2007 |
| Contact Details |
+1 800-671-6898 |
1-888-838-4050 |
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