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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | ScreenConnect Remote Support and Access Software empowers IT teams to resolve issues swiftly and securely, no matter where their users are. Its robust features turn technical challenges into opportunities for productivity. With instant access to any device and tools to run remotely without installation, IT professionals can tackle problems in record time. The shared toolbox allows team members to upload and execute tools as administrators, enhancing efficiency and collaboration during sessions. Technicians can work behind the scenes, saving users time while seamlessly transferring files and managing systems. Customizable extensions streamline workflows, save costs, and even enable businesses to publish innovations on the ConnectWise Marketplace™. Advanced privileged access management (PAM) ensures data security, granting one-time administrator access without sharing passwords. Detailed logs of access requests ensure compliance with regulatory standards and cyber insurance policies, keeping the business protected. Whether it’s fixing IT issues or ensuring secure file transfers, ScreenConnect simplifies complex tasks into efficient solutions. Read more | Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime. Rescue scales to deliver flexible, reliable remote support no matter how big the business is or how fast it grows. It's about more than tackling tech issues. It's about saving time and money, and boosting efficiencies across the company, just like these Rescue customers. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 2 Fastest Growing # 2 Most Popular |
Not Available
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| Total Features |
8 Features
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7 Features
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| Common Features for All |
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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| Platforms Supported |
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| API Support |
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| User Sentiments |
Fast and Reliable Connections, Ease of Use, Affordable Pricing, Cross-Platform Compatibility Technical Support Issues, Inconsistent Mobile Experience, Limited Linux Support, Frequent Software Updates |
Remote Access, Ease of Use, Unattended Access, Robust Features Connectivity Issues, Pricing, Mobile Support, Clunky UI |
| Review Summary |
Overall, users praise ConnectWise Control's remote access capabilities, ease of use, and reliable performance. However, some users have expressed concerns about occasional connection issues, limited customization options, and the pricing structure. Despite these drawbacks, ConnectWise Control is generally well-received for its ability to facilitate seamless remote desktop control, file transfer, and screen sharing, making it a solid choice for businesses seeking a remote access solution. |
Overall, users appreciate LogMeIn Rescue for its remote access capabilities, ease of use, and quick setup. The software's ability to resolve issues promptly, its compatibility with various devices, and the option for unattended access are also praised. However, some users have faced occasional connection issues, limitations in file transfer functionality, and concerns about the pricing structure. Additionally, there have been reports of rare instances of slow response times or lags during remote sessions. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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One $28.00 $36.00 per month Standard $43.00 $56.00 per month Premium $53.00 $66.00 per month ScreenConnect™ Remote Access $31.00 $39.00 per month |
Rescue Remote Support $108.25 $108.25 per month |
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| Screenshots |
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| Videos |
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| Company Details | Located in: Tampa, Florida | Located in: Boston, Massachusetts |
| Contact Details |
+1 800-671-6898 |
Not available |
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