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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Crazy Egg logo
Heat Map Software

4.1 574 user ratings

View Details

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FullStory logo
Heat Map Software

4.6 581 user ratings

View Details

Overview

Description Crazy Egg is one of the most popular heatmap software available in the market. It offers you a thorough insight of how your website visitors are interacting with the content present on your website. Not only a simple heatmap of the number of clicks, but Crazy Egg even shows visual reports of the scroll, pointer hovering over contents and how your customers are responding to different elements of your website. With all these, you can have an in-depth knowledge of how your landing page design is performing. Based on the data offered in the form of heatmaps, you can re-customize your website, alter contents and add/change modules based on the visitor's preference. Crazy Egg also provides entire user session recordings by which you can investigate how people browse your website and what irritates them the most. You can also dwell into different segments like new visitor, active visitor, etc and can even filter the results. Worth mentioning, it also offers integration of A/B testing. Read more Fullstory houses a host of features for detailed heatmap generation and other analytics. The first being the heatmaps, which is generated by tracking the user’s activity on your website. The heatmaps are generated with sprayed colours of different tones on various segments on your website, depending upon the level of interaction made. You can analyze the reports by filtering the results on the basis of filter like Top users, the device used, etc. Fullstory can also record the entire user session so that you never miss any detail of how user interaction. Alongside the user’s interaction, it also records and detects errors in JavaScript console logs. Concerning the user’s privacy, it prevents collecting of sensitive user's data like location, IP address and web domain. It also identifies error/dead clicks, bugs, and pop-ups that degrade the user’s experience. Minute details like rage click and thrashing mouse also taken into account by the software. Moreover, you can also export CSV userlist for your searches and segments. Lastly, you can share the reports with other team members using the ‘Collaborate’ feature. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    93%
  • Momentum
    68%
  • Popularity
    90%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    87%
  • Momentum
    71%
  • Popularity
    93%

Features

Total Features
6 Features
10 Features
Common Features for All
    A/B Testing Compares two versions of your website to see which one performs better
    Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
    Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
    Filtered Results Offers to filter the results based on regions, devices and other criteria.
    Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
    Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
    GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
    JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
    Real-time View View real-time live interaction of visitors on the website
    Session Recording Enables one to record remote access, support sessions, and meetings
    Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 3 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.1/5 574 user ratings
    4.6/5 581 user ratings
    Rating Distribution
    • Excellent

      36.4%
    • Very Good

      44.6%
    • Average

      13.9%
    • Poor

      3.1%
    • Terrible

      1.9%
    • Excellent

      65.4%
    • Very Good

      29.4%
    • Average

      4.3%
    • Poor

      0.7%
    • Terrible

      0.2%
    User Sentiments

      Ease of Use, Heatmaps, User Recordings, Customer Support

      Limited Features, Snapshot Management, Dynamic Page Support, Chrome Extension Reliance

      Session Replay Functionality, In-depth User Insights, Ease of Use, Extensive Integrations

      High Pricing, Confusing Search Functionality, Limited Data Export, Steep Learning Curve

    Review Summary

    Crazy Egg is a popular heatmapping and user behavior analysis tool that provides insights into how visitors interact with websites. Users commend Crazy Egg for its ease of use, intuitive interface, and helpful customer support. The platform offers various visual analytics like heatmaps, scroll maps, and session recordings, enabling users to understand user behavior and optimize website design and content. However, some users report limitations in advanced analytics, data export options, and a lack of automation, leading them to explore alternative solutions for more complex needs.

    Overall, users praise FullStory's intuitive interface, ease of use, and ability to capture comprehensive user behavior data. They also appreciate its robust filtering and segmentation capabilities, which enable them to easily find and analyze specific user sessions. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the potential for data privacy issues. Additionally, some users have suggested improvements to the user interface and reporting features.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Enterprise Custom

    Free trial Others

    Business Custom

    Enterprise Custom

    Free Forever Free

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Crazy Egg Demo -
    + 6 More
    screenshots
    + 4 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: La Mirada, California Located in: Atlanta, Georgia
    Contact Details

    Not available

    https://www.crazyegg.com/

    Not available

    https://www.fullstory.com

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