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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Crazy Egg logo
Heat Map Software

4.1 574 user ratings

View Details

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lucky Orange logo
Heat Map Software

4.7 249 user ratings

View Details

Overview

Description Crazy Egg is one of the most popular heatmap software available in the market. It offers you a thorough insight of how your website visitors are interacting with the content present on your website. Not only a simple heatmap of the number of clicks, but Crazy Egg even shows visual reports of the scroll, pointer hovering over contents and how your customers are responding to different elements of your website. With all these, you can have an in-depth knowledge of how your landing page design is performing. Based on the data offered in the form of heatmaps, you can re-customize your website, alter contents and add/change modules based on the visitor's preference. Crazy Egg also provides entire user session recordings by which you can investigate how people browse your website and what irritates them the most. You can also dwell into different segments like new visitor, active visitor, etc and can even filter the results. Worth mentioning, it also offers integration of A/B testing. Read more Lucky Orange offers you visual reports as heatmaps of how your customers are interacting with your website. It presents dynamic heatmaps that show the level and degree of interaction of visitors on your website and allows you to sort results with different parameters. You can view the heatmaps of visitors on the basis of location, the device used, browser and much more. These insights of website help you in understanding how your website contents are performing with respect to their position. The heatmap is furnished using bright colours, in which warmer colours like red and yellow are the areas of more interaction, while cooler tones like blue shows dormant segments of the website. Moreover, Lucky Orange has the feature to record the entire activity of every visitor so that you can decipher why the visitors are not converting into customers. It also comes with integrated chat functionality and equips a feature called ‘Polls’ for customer feedback and making sessions more interactive. Moreover, it also comes with the integration of A/B testing. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $9.00. Offers Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    93%
  • Momentum
    68%
  • Popularity
    90%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    85%
  • Momentum
    69%
  • Popularity
    85%

Features

Total Features
6 Features
7 Features
Common Features for All
    A/B Testing Compares two versions of your website to see which one performs better
    Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
    Customer Feedback Helps the website owner to receive customer feedback directly from the website
    Filtered Results Offers to filter the results based on regions, devices and other criteria.
    Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
    Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
    Real-time View View real-time live interaction of visitors on the website
    Session Recording Enables one to record remote access, support sessions, and meetings
  • + 3 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.1/5 574 user ratings
    4.7/5 249 user ratings
    Rating Distribution
    • Excellent

      36.4%
    • Very Good

      44.6%
    • Average

      13.9%
    • Poor

      3.1%
    • Terrible

      1.9%
    • Excellent

      72.7%
    • Very Good

      20.1%
    • Average

      6.8%
    • Poor

      0.4%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Heatmaps, User Recordings, Customer Support

      Limited Features, Snapshot Management, Dynamic Page Support, Chrome Extension Reliance

      Session Recordings, Heatmaps, Easy to Use Interface, Helpful Customer Support

      Occasional Software Glitches, Session Recording Limitations, Data Storage Limits, Slow Loading Times

    Review Summary

    Crazy Egg is a popular heatmapping and user behavior analysis tool that provides insights into how visitors interact with websites. Users commend Crazy Egg for its ease of use, intuitive interface, and helpful customer support. The platform offers various visual analytics like heatmaps, scroll maps, and session recordings, enabling users to understand user behavior and optimize website design and content. However, some users report limitations in advanced analytics, data export options, and a lack of automation, leading them to explore alternative solutions for more complex needs.

    Lucky Orange is a popular website analytics tool that helps businesses understand how visitors interact with their websites. Users consistently praise Lucky Orange for its ease of use, intuitive interface, and valuable insights into customer behavior. Features like heat maps, session recordings, and live visitor tracking provide a comprehensive view of website activity, allowing users to pinpoint areas for improvement and optimize their websites for better engagement and conversions. While some users have reported minor glitches or slow loading times, the overall consensus is that Lucky Orange is a powerful and affordable tool that delivers significant value.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $9.00. Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Enterprise Custom

    Starter $9.00 $10.00 per month

    Small Business $18.00 $20.00 per month

    Medium $45.00 $50.00 per month

    Large $90.00 $100.00 per month

    Enterprise Custom

     
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    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Crazy Egg Demo -
    + 6 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: La Mirada, California Located in: Overland Park, Kansas
    Contact Details

    Not available

    https://www.crazyegg.com/

    Not available

    https://www.luckyorange.com/

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