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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Crazy Egg logo
Heat Map Software

4.1 574 user ratings

View Details

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mouseflow logo
Heat Map Software

4.7 680 user ratings

View Details

Overview

Description Crazy Egg is one of the most popular heatmap software available in the market. It offers you a thorough insight of how your website visitors are interacting with the content present on your website. Not only a simple heatmap of the number of clicks, but Crazy Egg even shows visual reports of the scroll, pointer hovering over contents and how your customers are responding to different elements of your website. With all these, you can have an in-depth knowledge of how your landing page design is performing. Based on the data offered in the form of heatmaps, you can re-customize your website, alter contents and add/change modules based on the visitor's preference. Crazy Egg also provides entire user session recordings by which you can investigate how people browse your website and what irritates them the most. You can also dwell into different segments like new visitor, active visitor, etc and can even filter the results. Worth mentioning, it also offers integration of A/B testing. Read more Mouseflow is one of the feature-rich heatmap tools that track the activity of website visitors and offer you a detailed insight. The heatmaps offered by Mouseflow are build using tracking visitor’s interaction with the website that includes touch/click, scroll, engagement with particular content, etc. The insights offered can further be segmented on the basis of device used to visit the website, visitor’s location and a few more filters. You can detect the reason behind the frustration of a potential customer, javascript errors, friction and disturbing pop-ups that are hampering the growth of your business. It also comes with onboard recording functionality, using which you can record visitors session. This obliterates the need for any guesswork and you can be precise of where the action should be taken. Mouseflow also offers funnelling if you need to track the page-to-page activity of customers and monitoring of filling of forms. Furthermore, you can create custom surveys in order to take visitors feedback. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $31.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    93%
  • Momentum
    68%
  • Popularity
    90%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    86%
  • Momentum
    68%
  • Popularity
    82%

Features

Total Features
6 Features
10 Features
Common Features for All
    A/B Testing Compares two versions of your website to see which one performs better
    Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
    Customer Feedback Helps the website owner to receive customer feedback directly from the website
    Filtered Results Offers to filter the results based on regions, devices and other criteria.
    Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
    Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
    JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
    Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
    Real-time View View real-time live interaction of visitors on the website
    Session Recording Enables one to record remote access, support sessions, and meetings
    Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 3 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.1/5 574 user ratings
    4.7/5 680 user ratings
    Rating Distribution
    • Excellent

      36.4%
    • Very Good

      44.6%
    • Average

      13.9%
    • Poor

      3.1%
    • Terrible

      1.9%
    • Excellent

      68.1%
    • Very Good

      29.3%
    • Average

      2.2%
    • Poor

      0.3%
    • Terrible

      0.1%
    User Sentiments

      Ease of Use, Heatmaps, User Recordings, Customer Support

      Limited Features, Snapshot Management, Dynamic Page Support, Chrome Extension Reliance

      Ease of Use, Insightful User Recordings, Helpful Heatmaps, Extensive Data & Analytics

      Limited Recording Credits, Occasional Recording Errors, Occasional Inaccurate Data Capture, Limited Funnel Functionality

    Review Summary

    Crazy Egg is a popular heatmapping and user behavior analysis tool that provides insights into how visitors interact with websites. Users commend Crazy Egg for its ease of use, intuitive interface, and helpful customer support. The platform offers various visual analytics like heatmaps, scroll maps, and session recordings, enabling users to understand user behavior and optimize website design and content. However, some users report limitations in advanced analytics, data export options, and a lack of automation, leading them to explore alternative solutions for more complex needs.

    Mouseflow is a session replay and heat mapping software that enables businesses to analyze user behavior on their website or app. Reviewers praise its user-friendly interface, detailed analytics, and ability to identify areas for improvement. They also appreciate its integration with other tools and the ability to create custom reports. However, some users report occasional bugs and performance issues. Overall, Mouseflow is a powerful tool for businesses looking to optimize their digital products and enhance user experience.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $31.00. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Enterprise Custom

    Free Free

    Starter $31.00 $39.00 per month

    Growth $109.00 $129.00 per month

    Business $219.00 $259.00 per month

    Pro $399.00 $499.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Crazy Egg Demo -
    + 6 More
    Session Replay
    + 1 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail

    Vendor information

    Company Details Located in: La Mirada, California Located in: Austin, Texas - 78701 Founded in: 2010
    Contact Details

    Not available

    https://www.crazyegg.com/

    +1 855-668-7335

    https://mouseflow.com/

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