DeskRoll vs Instant Housecall in April 2026

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DeskRoll

Remote Access Software

4.5 11 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Instant Housecall

Remote Access Software

4.7 22 user ratings

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Overview

Description

DeskRoll Remote Desktop allows users to control remote desktops, send files and use applications from anywhere over a secure tunnel. Unlimited endpoints, multi-seat with access control and mass deployment. Work on the go does remote access from any OS, including mobiles. Connect to users on Windows and Macs. Use your mobile for two-factor authentication. Use mass and silent DeskRoll app deployment, send files, use clipboard sync, keyboard shortcuts, built-in text chat, incoming support request notifications and do much more. Access remote desktops regardless of your network infrastructure. No need to use VPN or proxy, no need to open additional ports. Open multiple connections in your browser tabs. Read more

Instant Housecall is a full-featured remote support solution that lets you view and control remote PCs and Macs, on-demand (with no preinstalled software) and unattended any time. Understand your customer’s needs with session chat, automatically logged for a complete audit trail. View multiple monitors with pan and scan dual monitor support. Zoom in and out to see all monitors at the same time or one at a time. Reboot your customer’s computer, even into safe mode, and automatically reconnect. Get notified by SMS any time your customer is trying to reach you. Read more

Pricing Options

Free Trial Available
Starts at $3.25.

Free Trial Available
Starts at $29.00.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

75%
Reviews

74%
Momentum

62%
Popularity

75%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

72%
Momentum

61%
Popularity

73%

Features

Total Features	3 Features	7 Features
Common Features for All	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions + 4 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4.5/5 11 user ratings	4.7/5 22 user ratings
Rating Distribution	Excellent 54.5% Very Good 36.4% Average 9.1% Poor 0% Terrible 0%	Excellent 72.7% Very Good 22.7% Average 4.5% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $3.25.	Free Trial Available Starts at $29.00.
Pricing Plans Monthly Plans Annual Plans	STARTER $3.25 $3.25 per month LITE $8.25 $12.95 per month PRO $24.95 $29.95 per month	Starter $29.00 $39.00 per month Entrepreneur $39.00 $49.00 per month Everything $69.00 $89.00 per month
	View Detailed Pricing	View Detailed Pricing

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Alternatives

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	View All DeskRoll Alternatives	View All Instant Housecall Alternatives