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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
GoTo Resolve |
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
monday.com |
| Description | Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices. Read more | Oomnitza is an asset management software for businesses to monitor their technology portfolio assets. This agentless management solution consolidates asset data from existing disconnected storages to be used in applications, cloud, users, endpoints and accessories. Moreover, the software helps to operationalise cost optimisation, governance and compliance along with employee experience, security and productivity. With Oomnitza, users can have a real-time view of statuses and provisioning of all technology assets and affected systems. It also provides real-time updates across all assets so that users can optimise their IT investments in a better way. It helps to perform timely device refreshes, quickly identify lost or stolen devices and gain complete control over their spendings and contract renewals. Oomnitza ensures that all of the devices are encrypted and virus protected to keep the data safe and secure. It also maintains data backup so that businesses can quickly get back their lost data. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more | With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more |
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| SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
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# 3 Most Worthy # 1 Most Popular |
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| User Sentiments |
Automated Discovery, Comprehensive Reporting, User Friendly Interface, Excellent Customer Support Limited Device Support, Documentation Needs Improvement, Occasional Performance Issues, Complex Initial Setup |
Extensive Integrations, Workflow Automation Capabilities, Customizable Dashboards and Reporting, Excellent Customer Support Confusing UI/UX, Slow Performance, Limited Mobile App Functionality, Steep Learning Curve |
User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup |
User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times |
| Review Summary |
Device 42 is praised for its comprehensive IT infrastructure management capabilities, including asset discovery, IP address management, network mapping, and server room layout visualization. Users appreciate the ease of set-up and configuration, robust auto-discovery features, and the ability to generate detailed reports. While some users find the interface dated, they universally highlight the responsive technical support as a key strength. Device 42 is considered a valuable tool for managing complex IT environments and automating tasks, saving time and improving efficiency. |
Oomnitza users consistently praise its robust asset management capabilities, particularly its deep integrations with various systems like Jamf, Intune, and CDW, which streamline asset tracking and reporting. The platform's workflows are highly valued for their automation features, allowing users to automate repetitive tasks and gain valuable insights. Some users highlight its user-friendly interface, while others find the user interface requires a learning curve. They also point to the need for more intuitive navigation and user experience improvements, including interface updates and enhancements to filter functionalities. While pricing can be a concern for some, the platform's extensive features and helpful support team are considered significant advantages. |
Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity. |
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AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Device42 Custom |
Oomnitza Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
Free Free Basic $9.00 $12.00 per user / month Standard $12.00 $14.00 per user / month Pro $19.00 $24.00 per user / month Enterprise Custom |
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| Company Details | Located in: West Haven, Connecticut Founded in: 2010 | Located in: San Francisco, California Founded in: 2012 | Located in: Boston, Massachusetts | Located in: New York, NY 10003 Founded in: 2012 |
| Contact Details |
(844) 424-2422 |
+1 866-985-0557 |
1 855 263 2838 |
Not available |
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