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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FixMe.IT logo
Remote Access Software

4.8 425 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wurkr logo
Remote Access Software

4.9 39 user ratings

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Overview

Description FixMe.IT remote desktop solution enables instant, secure, and trouble-free connections between remote computers anywhere in the world. Furthermore, they utilize the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for the users. With FixMe.IT, support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software. Read more Wurkr is a virtual workspace monitoring solution for enterprises, helping them to streamline individual business processes besides allowing on-time collaboration and creativity between remote employees. The software acts as a virtual replication of the physical workspace, with its video, chat and audio facilities. Members within a particular team can stay connected to each other by sharing their individual screens with colleagues or clients. Enterprise can customize Wurkr as per their needs. Admins can move their team managers into digital meeting rooms to have confidential discussions about business growth and transactions. They can even lock the virtual rooms to avoid unnecessary disturbances. The video platform offers a scalable interface, allowing enterprises to add in more staff in a hassle-free manner. Video calls within Wurkr are made through WebRTC, which is completely encrypted. The transmitted data are protected via SSL connections. A break room within the software, allows employees to have informal conversations with their colleagues and other teammates. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.00.
  • Free Trial Not Available
  • Offers Free-forever plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    77%
  • Momentum
    66%
  • Popularity
    75%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    73%
  • Momentum
    64%
  • Popularity
    84%

Features

Total Features
6 Features
6 Features
Common Features for All
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 3 More - Show Less
    • Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.8/5 425 user ratings
    4.9/5 39 user ratings
    Rating Distribution
    • Excellent

      80.7%
    • Very Good

      18.1%
    • Average

      0.7%
    • Poor

      0%
    • Terrible

      0.5%
    • Excellent

      94.9%
    • Very Good

      2.6%
    • Average

      2.6%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Affordable Pricing, Reliable Connectivity, Unattended Access

      Lack of Mac Support, Limited Mobile Platform Support, Slow File Transfer, Occasional Software Freezes

      Not Available
    Review Summary

    FixMe-IT garners praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the software's ease of use and the wide range of features it offers, from basic maintenance tracking to advanced asset management and reporting capabilities. FixMe-IT's customer support team is also highly regarded for their responsiveness and helpfulness. However, some users have noted that the software can be expensive and that its reporting capabilities could be improved.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $25.00.
    • Free Trial Not Available
    • Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    FixMe.IT $25.00 $30.00 per month

    Small Office Free

    Medium Office Free

    Big Office Free

    Enterprise Free

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Toronto, Canada Founded in: 2007 Located in: London, United Kingdom Founded in: 2018
    Contact Details

    +1 617-934-2771

    https://www.techinline.com/

    +44 20 3935 6600

    https://wurkr.io

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