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Zoho CRM

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FreshLime logo
CRM Software

4.3 18 user ratings

View Details

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce Essentials logo
CRM Software

4.3 148 user ratings

View Details

Overview

Description FreshLime is a customer engagement and retention platform that automates the engagement process and drives more customers to local and service-oriented businesses. Users can capture real-time customer data and send automated messages to the right people through the right devices. With advanced customer analytics, they can also understand customer behaviour and preferences with the help of powerful detailed reports. By segmenting customers into target groups, they can understand the frequency with which customers are likely to buy. Customer groups are termed as Single-Purchase Sallys, Occasional Ollies, and Loyal Larrys to grade their retention states. Businesses can boost their online reputation with automated request for customer reviews and notifications of real-time responses. Users can also easily measure service scores and track the performance of team members. All this makes it easy for customers to find the business on all leading platforms such as Google, Yelp, Facebook, etc. Read more Salesforce Essentials software is a platform used to track all of your customer information for business. The software offers tools to supports customers and track sales to generate revenue. Measure business metrics with prebuilt reports and dashboards. It integrates with DocuSign, Dropbox, and more. Small business make use of the software. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $25.00.
SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    70%
  • Momentum
    60%
  • Popularity
    77%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    77%
  • Momentum
    63%
  • Popularity
    73%

Features

Total Features
5 Features
8 Features
Common Features for All
    Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
    List Management Enables management of multiple lists and communications with them
    Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
    Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
    Referral Tracking Track and manage your referred customers.
  • + 2 More - Show Less
    • Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
      List Management Enables management of multiple lists and communications with them
      Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
      Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product.
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
      Referral Tracking Track and manage your referred customers.
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.3/5 18 user ratings
    4.3/5 148 user ratings
    Rating Distribution
    • Excellent

      72.2%
    • Very Good

      5.6%
    • Average

      11.1%
    • Poor

      5.6%
    • Terrible

      5.6%
    • Excellent

      50%
    • Very Good

      36.5%
    • Average

      8.8%
    • Poor

      3.4%
    • Terrible

      1.4%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $25.00.
    Pricing Plans
    Monthly Plans Annual Plans

    FreshLime Custom

    Salesforce Essentials $25.00 $35.00 per user / month

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots screenshots
    + 3 More
    + 1 More
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Lehi, UT - 84043 Located in: San Francisco, CA
    Contact Details

    (800) 266-8960

    https://www.freshlime.com/

    +1-800-667-6389

    https://essentials.salesforce.com/

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