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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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| Description | Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool. Read more | Adsoup’s combination of live chat and CRM enables you to better generate and nurture leads, all from one unified dashboard. You can install Adsoup on as many sites as you like so you can always connect with and contact your customers, and plug them into the CRM and sales reporting tool. This includes Facebook pages, Twitter direct messages, LINE, text messages, WhatsApp, and your company email account. Using Adsoup, you are able to bring together all your leads and inquiries into one centralized location, as well as merge chats from different places and channels into one single thread. You can then decide how you want to respond and in which channel according to the information you have on previous interactions. Adsoup also includes task management functionality, which enables you to drag and drop tasks to add and prioritize them. The tool also notifies you of new messages from customers in the app, on your desktop, or on your mobile device. Read more |
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| SW Score & Breakdown |
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
3 Features
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8 Features
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| Common Features for All |
Call Logging
Contact Management
Customer Support
Lead Scoring
List Management
Marketing Automation
Product Catalog
Project Management
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Call Logging
Contact Management
Customer Support
Lead Scoring
List Management
Marketing Automation
Product Catalog
Project Management
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Freshworks 360 Custom |
Basic $5.00 $5.00 per month Pro $25.00 $25.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
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| Company Details | Located in: San Mateo, California Founded in: 2010 | Located in: Bangkok, Thailand |
| Contact Details |
+1 650 513 0514 |
Not available |
| Social Media Handles |
Not available |
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