GetFeedback vs SurveyPro in July 2026

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GetFeedback

Survey/ User Feedback Software

4.5 300 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyPro

Survey/ User Feedback Software

4.4 221 user ratings

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Overview

Description	GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends. Read more	SurveyPro 5 is a comprehensive survey software suite. It includes a polished questionnaire design, an integrated database, and a sophisticated reporting and analysis engine. All this, and it's easy to use, with friendly graphic interfaces, unparalleled technical support, and multiple training options. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $1295.00.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 87% Momentum 69% Popularity 77%	82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 90% Reviews 78% Momentum 61% Popularity 62%
SaaSworthy Awards	# 11 Highly Rated # 8 Fastest Growing	Not Available

Features

Total Features	15 Features	12 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 12 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 9 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Not available
Platforms Supported	SaaS/Web/Cloud	Not available
Modes of Support	Business Hours Online	Not available
API Support	Available

Reviews & Ratings

User Rating	4.5/5 300 user ratings	4.4/5 221 user ratings
Rating Distribution	Excellent 62.7% Very Good 29.7% Average 7% Poor 0% Terrible 0.7%	Excellent 47.5% Very Good 45.2% Average 5.4% Poor 0.9% Terrible 0.9%
User Sentiments	Ease of use, Seamless Salesforce Integration, Intuitive User Interface, Professional Survey Design Limited Customization, Lack of Multilingual Support, Expensive Pricing, Limited Offline Functionality	Ease of Use, Variety of Survey Templates, Effective Data Collection & Analysis, Real-time Reporting & Analysis Occasional Bugs & Glitches, Limited Design Customization, High Pricing, Limited Statistical Features
Review Summary	Reviewers appreciate GetFeedback's user-friendly interface, customizable surveys, and robust reporting capabilities. They also praise its ability to gather feedback from various channels, including email, web, and social media. However, some users have reported occasional technical glitches and a slightly complex setup process. Overall, reviewers find GetFeedback to be a valuable tool for collecting and analyzing customer feedback, helping businesses improve their products and services.	SurveyPro users appreciate its user-friendly interface, ease of customization, and comprehensive features for survey creation and data analysis. The platform is lauded for its ability to handle complex surveys effectively and efficiently, making it suitable for businesses of all sizes. SurveyPro also receives praise for its reporting capabilities, which offer insightful analytics and visualizations, helping users gain valuable insights from their survey data. However, some reviewers mention occasional glitches and limited mobile app functionality as areas for improvement. Overall, SurveyPro is well-received for its user-centric design, customizable features, and robust reporting capabilities, making it a popular choice for survey and data collection needs.
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Starts at $1295.00.
Pricing Plans Monthly Plans Annual Plans	Essentials Custom Pro Custom Ultimate Custom	SurveyPro 5 $1,295.00 $1,295.00 one time license
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