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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

InStream logo
CRM Software

4.5 172 user ratings

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Capsule logo
CRM Software

4.4 513 user ratings

View Details
Featured
Free Forever ➔

Overview

Description InStream is a platform for sales development and commonly used in small and medium-sized business from different industrial fields. It is user-friendly and helps to collect all essential business contacts in one place. It also serves as a contact manager and sales automation tool. You can gather customer data to get actionable business insights. It allows in connecting your account to social media channels, thereby accessing useful customer data. A real-time conversation helps to collaborate better with your team. Read more Capsule is an online CRM software that incorporates a simple visual interface into a powerful CRM system. It works towards building a database with vital information of customers available at the user’s fingertip, from tracking sales to keeping a track of all the contacts which essentially gives its users a birds-eye view of everything they need to deliver a more personal experience to their customers. Companies can achieve a higher number in sales with the option to tailor their own pipelines, granting them the complete dashboard which indicates minute details like potential values and where they stand in the pipeline. This makes taking the next decisive step pretty easy. Capsule’s features include a simple and intuitive customer index within a visual overview of entire sales pipelines, aiding companies to keep a track of where their sales stand as they scale and grow. The software makes sure that not a single open sales opportunity is missed. Users can use features like Milestones to measure up their possible future sales prospects against the factors that are dialed in automatically by the software. Capsule helps team members to have the visibility and the clarity to create their own sales pipelines, making the operations clearer and easier for businesses. Read more ClickUp is a simple, cloud-based collaboration and project management tool created for all user types. With ClickUp, you have all the features needed to help simplify and streamline your processes including sales, marketing, design and development. ClickUp features an agile board view that allows you to monitor every task on your team in one board and assign tasks to various members of the team. Tasks progress can be viewed in form of percentage and can be marked either “resolved” or “in progress” or users can alternatively customize their task progress statuses. A Gantt chart lets you view your tasks in timeline by list or person and automatically add updates in real time. ClickUp organizes task management in a hierarchal manner and allows you to sort tasks according to their priority. This property allows for improved productivity and lets you to structure your projects by assigning tasks to groups and arranging those groups under different categories. The software can be seamlessly integrated to Slack and similar apps through Zapier. The machine learning capability of the software assists project managers give realistic timeframes for completion of projects and lets teams accomplish their tasks before the deadline. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $18.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    79%
  • Momentum
    60%
  • Popularity
    72%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    63%
  • Popularity
    73%
SaaSworthy Awards
Not Available
# 12 Highly Rated # 12 Highly Rated # 1 Most Worthy # 7 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 172 user ratings
4.4/5 513 user ratings
Not Available
Rating Distribution
  • Excellent

    54.1%
  • Very Good

    41.3%
  • Average

    4.1%
  • Poor

    0%
  • Terrible

    0.6%
  • Excellent

    50.5%
  • Very Good

    42.7%
  • Average

    6%
  • Poor

    0.4%
  • Terrible

    0.4%
Not Available
User Sentiments

    Easy to Use Interface, Effective Communication Features, Extensive Integrations, Comprehensive Customer Data Management

    Limited Features in Free Version, Slow Loading Times, Inadequate Customer Support, Lack of Mobile Application

    User-Friendly Interface, Extensive Integrations, Excellent Customer Support, Flexible Customization

    Limited Reporting Functionality, Occasional Software Glitches, Lack of Bulk Editing Options, Limited Mobile App Functionality

    Customizable Workspaces, Extensive Integrations, User Friendly Interface, Comprehensive Task Management

    Mobile App Performance, Slow Loading Times, Steep Learning Curve, Limited Free Plan Functionality

Review Summary

InStream users widely praise its user-friendly interface, ease of use, time-saving capabilities, and excellent customer support. The platform is seen as a valuable tool for managing customer relationships, tracking interactions, and streamlining communication. Some users have experienced minor issues such as occasional bugs and glitches, but these are often resolved promptly. Overall, InStream is well-received for its intuitive design, efficient features, and positive customer experience, making it a popular choice among businesses seeking a comprehensive CRM solution.

Overall, users report that the software is generally user-friendly and easy to use. Its dashboard is intuitive, and its features are straightforward and easy to navigate. Many users appreciate its customer support, finding them responsive and helpful. However, there are complaints about its limited customization options and reporting capabilities. Additionally, some users have experienced issues with data syncing and integration, particularly with other software and platforms.

Users appreciate ClickUp's user-friendly interface, customization options, and comprehensive features, making it suitable for teams of various sizes and industries. It excels in project management, task tracking, and collaboration. However, some users have experienced occasional technical glitches and limitations in reporting and integrations. Additionally, the pricing structure can be complex for some users. Overall, ClickUp is a popular choice for project management, offering a range of features and customization options, but users should be aware of potential technical issues and pricing complexities.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $18.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Free Free

Starter $18.00 $21.00 per user / month

Growth $36.00 $38.00 per user / month

Advanced $54.00 $60.00 per user / month

Ultimate $72.00 $75.00 per user / month

Free Free

Unlimited $7.00 $10.00 per user / month

Business $12.00 $19.00 per user / month

Enterprise Custom

test $10.00 $12.00 per user / month

 
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Screenshots & Videos

Screenshots Not Available Tracks
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Project Management
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Videos Video Thumbnail Video Thumbnail
+ 2 More
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Vendor information

Company Details Located in: Poznan, Poland Founded in: 2015 Located in: Manchester, England Founded in: 2007 Located in: San Diego, CA Founded in: 2016
Contact Details

+48 732 454 349

http://instream.io/en/crm/contact-management/

Not available

https://capsulecrm.com/

Not available

https://clickup.com/

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