InStream vs Lucep in March 2026

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

InStream

CRM Software

4.5 172 user ratings

View Details

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Lucep

CRM Software

4.8 12 user ratings

View Details

Overview

Description

InStream is a platform for sales development and commonly used in small and medium-sized business from different industrial fields. It is user-friendly and helps to collect all essential business contacts in one place. It also serves as a contact manager and sales automation tool. You can gather customer data to get actionable business insights. It allows in connecting your account to social media channels, thereby accessing useful customer data. A real-time conversation helps to collaborate better with your team. Read more

Lucep is a CRM software for effective online generation of leads. The software offers functions such as Instant response to customer inquiries within the first 5 minutes and receives notifications with click to call system for a callback, to generate customized responses. Lucep’s Artificial Intelligence Sales Gorilla engages your website's visitors, and increases lead conversion and sales opportunities. A dashboard is available to monitor analytics and reports to automate. The software is used by sales organizations for Small to Large Enterprises. Read more

Pricing Options

Free Trial Not Available
Offers Free-forever plan.

Free Trial Available
Starts at $25.00. Offers Free-forever plan.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

77%
Reviews

79%
Momentum

60%
Popularity

72%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

73%
Reviews

70%
Momentum

65%
Popularity

78%

Features

Total Features	11 Features	5 Features
Common Features for All	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close + 5 More - Show Less	Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc. Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc. Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services Dedicated Phone Line Integration Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking Lead Management A systemized and organized way of managing all your leads and their conversation. Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response. Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI Product Catalog Lets your sales representatives, as well as customers, view details and prices of each product. Reporting (Analytics) Provides insightful reports and important business metrics to track and measure the outcomes and progress. Sales Force Automation Streamlined management of the sales cycle from lead to close + 2 More - Show Less
Unique Features	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities	Advanced Automation Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency. Omnichannel Customer Engagement Unified management of customer interactions across multiple channels, including web, mobile, and social media. Predictive Analytics Advanced analytics for predicting customer behavior and sales opportunities

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.5/5 172 user ratings	4.8/5 12 user ratings
Rating Distribution	Excellent 54.1% Very Good 41.3% Average 4.1% Poor 0% Terrible 0.6%	Excellent 75% Very Good 25% Average 0% Poor 0% Terrible 0%
User Sentiments	Easy to Use Interface, Effective Communication Features, Extensive Integrations, Comprehensive Customer Data Management Limited Features in Free Version, Slow Loading Times, Inadequate Customer Support, Lack of Mobile Application	Not Available
Review Summary	InStream users widely praise its user-friendly interface, ease of use, time-saving capabilities, and excellent customer support. The platform is seen as a valuable tool for managing customer relationships, tracking interactions, and streamlining communication. Some users have experienced minor issues such as occasional bugs and glitches, but these are often resolved promptly. Overall, InStream is well-received for its intuitive design, efficient features, and positive customer experience, making it a popular choice among businesses seeking a comprehensive CRM solution.	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Free-forever plan.	Free Trial Available Starts at $25.00. Offers Free-forever plan.
Pricing Plans Monthly Plans Annual Plans	Free Free	Free Free Professional $25.00 $30.00 per user / month Premium $49.00 $60.00 per user / month
	View Detailed Pricing	View Detailed Pricing

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Alternatives

	SalesCRM InStream Vs SalesCRM CRM.io by 500apps 5 2 ratings SimpleCRM 4.4 16 ratings SalesPro CRM 3.7 3 ratings Spin CRM 4.6 10 ratings	DigitalCRM.com Lucep Vs DigitalCRM.com CRM.io by 500apps 5 2 ratings GoCRM 5 2 ratings Lucep Vs GoCRM Leadcamp 4 5 ratings Calldrive
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