VWO Insights |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | LiveSession easily searches, segmentizes, and replays high-quality session interactions to analyze customer behavior across user sites and apps. It records how a user interacts with a user’s website and tracks its entire journey through. This helps users to improve their conversion rate, provide better IT and customer support and also helps them debug applications. The dashboard can be customized using multiple filters for the parameters which are most important. Multiple segments can be filtered to provide valuable insights out of huge data clutter. LiveSession also helps you determine which users got frustrated after multiple clicks and dropped out, thereby allowing them to optimize that element of their website. It also helps track users who encountered a Javascript error after logging into their website. LiveSession has multiple advantages which bypass any single fixed area of business. It helps developers to improve user experience on the website, allows marketing to understand how the user interacts with the website. It thereby increases the conversion rate and also enables customer service to learn about user behavior. Read more | Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website. Read more |
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| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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6 Features
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| Common Features for All |
Custom Targeting
Customer Feedback
Filtered Results
Form Testing
Funneling
GDPR Compliance
JavaScript Error Detection
Optimization Tool
Session Recording
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Custom Targeting
Customer Feedback
Filtered Results
Form Testing
Funneling
GDPR Compliance
JavaScript Error Detection
Optimization Tool
Session Recording
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| User Sentiments |
Not Available
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Session Recordings, Heatmaps, Ease of Use, Actionable Insights Limited Free Plan, Data Storage Limitations, Pricing, Limited Integrations |
| Review Summary |
Not Available
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Hotjar's user reviews reveal both positive and negative experiences. Many users find the heatmaps and session recordings features valuable for understanding user behavior and identifying pain points. They appreciate the easy-to-use interface and the ability to quickly set up and customize surveys. However, some users report challenges with the pricing structure and the accuracy of the data collected. Additionally, a few users have expressed concerns about the impact Hotjar may have on their website's performance and security. Overall, Hotjar appears to be a popular tool with a range of features that can provide insights into user behavior, but users should carefully consider their specific needs and budget before committing to a subscription. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $55.63 $55.63 per month Startup $112.39 $112.39 per month Medium $225.92 $225.92 per month Growth $452.97 $452.97 per month |
Basic Free Plus $39.00 $39.00 per month Business $99.00 $99.00 per month Scale $389.00 $389.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos | Not Available |
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| Company Details | Located in: Wroclaw, Poland | Located in: Malta, Europe |
| Contact Details |
Not available |
+1 (855) 464-6788 |
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