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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Web-based remote support without pre-Installed software for PC's, Mac's and smartphones. Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime. Rescue scales to deliver flexible, reliable remote support no matter how big the business is or how fast it grows. It's about more than tackling tech issues. It's about saving time and money, and boosting efficiencies across the company, just like these Rescue customers. Read more | Branch is a remote access management software that works as a virtual office for managing real-time discussions from remote areas. It includes features for managing chat and meeting moments for greater team cooperation and collaboration. With Branch, you can invite outside visitors to meetings, interviews, and other events. The program is used by remote teams, as well as small and medium businesses. The software facilitates chat in real time to increase team collaboration and enhance communication. With the Branch platform, you can share your screen with your teammates to present your ideas, thoughts, or presentations. You can gather feedback from others about the various work processes and operations in real time. The platform facilitates session transfer along with the recording of sessions for the purpose of keeping important data handy and secure in time of need. You team members who might have missed your session can also see the recorded session to gain impactful insights. You can share it with them via a link. Additionally, the platform allows session transfer and remote access management in order to prevent you from lagging behind. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
7 Features
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6 Features
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| Common Features for All |
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
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| Organization Types Supported |
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| Platforms Supported |
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| API Support |
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Remote Access, Ease of Use, Unattended Access, Robust Features Connectivity Issues, Pricing, Mobile Support, Clunky UI |
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| Review Summary |
Overall, users appreciate LogMeIn Rescue for its remote access capabilities, ease of use, and quick setup. The software's ability to resolve issues promptly, its compatibility with various devices, and the option for unattended access are also praised. However, some users have faced occasional connection issues, limitations in file transfer functionality, and concerns about the pricing structure. Additionally, there have been reports of rare instances of slow response times or lags during remote sessions. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Rescue Remote Support $108.25 $108.25 per month |
Free Free Pro $20.00 $20.00 per user / month Enterprise Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: Boston, Massachusetts | Located in: New York, New York |
| Contact Details |
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