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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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| Description | MavSocial is an intuitive social media management software that helps businesses with their online presence, reputation and overall activities on the internet. It comes loaded with an easy-to-use campaign calendar, facilitating a seamless way to schedule, manage and publish content across different social media channels in real-time. Further, MavSocial saves out the valuable time of individual users by allowing them to switch between different social media accounts on the go. This way users get to view comments and replies within a single inbox, besides proceeding with likes, replies or retweets directly from the same space. Further, MavSocial also helps businesses identify popular keywords and trends, besides using them in specific topics over social media. Large teams can depend on the particular with detailed reports and seamless collaboration. Admins can assign designation based account permissions or tasks, set team roles and manage approvals (multiple accounts) on the go. Further, with MavSocial’s built-in stock image libraries, powerful editing tools and smart search capabilities businesses can create exceptional social media content of their own. Read more | Clarabridge is an ultimate CRM software that has helped multiple leading brands to enhance customer experiences by putting customer feedback to work. The software provides top-class customer analytics, Omni source listening, and prompt steps to respond quickly to the customers. Clarabridge is a useful tool that offers a great customer experience through SaaS software using speech analytics and AI-powered text. The data generally used for analysis is acquired from Facebook, Twitter, or other reviews sites, especially from social media, email call center notes, surveys, and chats. Clarabridge is an optimal customer engagement platform that helps customers through digital and social channels after acquiring information from various social media platforms. Moreover, using this tool, organizations can leverage a single solution to view and respond to every incoming message and incorporate communication seamlessly to solve customer's problems and queries promptly. Businesses must opt for the Clarabridge solution to empower their CRM programs by offering correlation, customer feedback trends, and root cause analysis. Employ Carabridge to connect and engage with customers, which offers superior customer experiences comprising a flat-rate pricing strategy. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 19 Fastest Growing |
Not Available
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| Total Features |
9 Features
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9 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Sentiments |
Easy to use, Great Customer Service, Robust Scheduling Features, Extensive Social Media Integrations Limited Pinterest Integration, Limited Instagram Integration, Occasional glitches with Scheduling , User Interface could be Improved |
Comprehensive Social Media Monitoring, User-friendly Interface, In-depth Reporting and Analytics, Efficient Customer Service Management Occasional System Glitches and Bugs, Latency and Slow Response Times, Limited Instagram Integration, Complexities in Approval Workflow |
| Review Summary |
Users appreciate MavSocial's user-friendly interface, comprehensive social media management capabilities, and ability to schedule and publish posts across multiple platforms. It is praised for its intuitive design, making it easy for users to navigate and manage their social media presence. Additionally, its reporting and analytics features are highlighted for providing valuable insights into social media performance. While some users mention occasional bugs and glitches, overall, MavSocial is generally well-received for its ease of use, robust features, and effective social media management capabilities. |
Users praise the solution for its user-friendly interface, ease of use, and comprehensive features. They appreciate the ability to capture and analyze customer feedback, measure customer satisfaction, and identify areas for improvement. The sentiment analysis and reporting capabilities are also highly valued. However, some users mention occasional technical glitches and limited customization options as areas for improvement. Overall, the product is well-received for its ability to enhance customer engagement and improve business outcomes. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Pro $65.00 $78.00 per month Business $208.00 $249.00 per month Enterprise $499.00 $499.00 per month |
Clarabridge Engage Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: San Francisco, California Founded in: 2012 | Located in: Reston, VA - 20191 |
| Contact Details |
Not available |
+1 571-299-1800 |
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