OnPay vs PrimePay in August 2026

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OnPay

Payroll Software

4.8 832 user ratings

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PrimePay

Payroll Software

4.1 172 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Paychex Flex

Payroll Software

3.8 3,053 user ratings

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Overview

Description	OnPay offers growing businesses payroll, HR, and benefits that makes their lives a lot easier. Available in 50 states, it allows employers to run payroll from anywhere, pay employees by direct deposit, debit cards or printed checks, and automate all their tax filings and payments. OnPay even handles all the setup and offers a tax accuracy guarantee. Its fee includes unlimited pay runs (and any cancellations), tax filings (including 1099s and W-2s), and best-in-class integrations with QuickBooks, Xero, and top time tracking software. and extends to payroll for organizations like nonprofits, clergy, and agricultural businesses. A full set of HR tools (including self-onboarding, offer letters, and PTO tracking) is also included. When an employer wants to offer more robust benefits, OnPay is a licensed health insurance broker in all 50 states, plus it offers 401(k) and workers' comp plans through seamless integrations. Read more	PrimePay stands at the forefront of payroll and human capital management (HCM), providing tailor-made solutions that enable businesses to concentrate on their core operations. With a commitment to fostering efficiency and ensuring compliance, PrimePay offers a comprehensive suite of services across the United States. These services include HR, payroll, benefits, and time management technologies, all designed to streamline the management of the employee lifecycle. Whether it's a small startup or a large corporation, PrimePay delivers highly configurable solutions that adapt to the unique needs of any organization, empowering them to achieve their objectives with greater effectiveness. Read more	Paychex Flex is a payroll software that can be suitable for both a small business owner as well as appropriately helpful for a large corporate office. The software is scalable and comes enriched with features like W-2 preparation, vacation/leave tracking, 401(k) tracking, check printing etc. It can help you in doing employees attendance management, compensation management, tax management and also deductions management. Paychex Flex software comes with a self-service portal and direct deposit facility. It automates and stores vital data pertaining to employee hiring/onboarding as well. Read more
Pricing Options	Free Trial Available Starts at $40.0.	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 95% Momentum 70% Popularity 84%	90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 96% Reviews 78% Momentum 69% Popularity 81%	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 94% Momentum 70% Popularity 67%
SaaSworthy Awards	# 3 Highly Rated # 9 Most Popular	Not Available	# 5 Highly Rated # 3 Highly Rated

Features

Total Features	13 Features	13 Features	15 Features
Common Features for All	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Multi-Currency Enables payment and collection in multiple currencies. PEO Services Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 8 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Multi-Currency Enables payment and collection in multiple currencies. PEO Services Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 8 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Multi-Currency Enables payment and collection in multiple currencies. PEO Services Professional Employer Organizations (PEOs) offer small and medium-sized businesses affordable HR services and benefits by serving as co-employers and managing compliance, eliminating the need for an in-house HR department. Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions Tax Filing Allows the filing of payroll tax forms for federal, state, and local taxes. W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 10 More - Show Less
Unique Features	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available	Available

Reviews & Ratings

User Rating	4.8/5 832 user ratings	4.1/5 172 user ratings	3.8/5 3,053 user ratings
Rating Distribution	Excellent 91.6% Very Good 4.8% Average 0.8% Poor 0.1% Terrible 2.6%	Excellent 61.6% Very Good 15.1% Average 8.7% Poor 1.7% Terrible 12.8%	Excellent 46.8% Very Good 23.7% Average 6.5% Poor 5.1% Terrible 17.9%
User Sentiments	Excellent Customer Service, Ease of Use, Affordable Pricing, Comprehensive Payroll Features Inaccurate Payroll Processing, Delayed Customer Service Response, Lack of Automated Payroll Feature, Complicated Initial Setup	Responsive Customer Service, Ease of Use, Time Tracking Capabilities, Payroll Accuracy Lack of Dedicated Support, Untimely Payroll Processing, Poor Reporting Functionality, Outdated User Interface	Ease of Payroll Processing, Helpful Customer Service, Comprehensive Reporting Features, Employee Self-Service Portal Time & Attendance Integration Issues, High Account Manager Turnover, Confusing Website Navigation, Lack of Software Updates
Review Summary	OnPay is praised for its user-friendly interface, intuitive design, and comprehensive support options. Reviewers highlight the software's ability to streamline payroll processes, including pay runs, tax calculations, and direct deposits. The reporting feature is well-received for its robust insights. Additionally, OnPay's customer service is lauded for its responsiveness, professionalism, and proactive approach in addressing user concerns. However, some users express dissatisfaction with the occasional technical glitches and limited customization options.	PrimePay user reviews highlight a mixed experience, with strong praise for customer service often coupled with concerns about processing services and technology. Dedicated representatives and prompt responses earn high marks, while users report issues with timely processing, system updates, and reporting capabilities. The platform's user-friendliness is a point of contention, with some finding it intuitive while others experience difficulty in navigating specific features. Overall, PrimePay is acknowledged for its value in managing payroll and HR tasks, but improvements in technology and system consistency are desired by many users.	Based on reviews from various platforms, users generally appreciate Paychex Flex's user-friendly interface, comprehensive features for payroll processing, and reliable customer support. The software is acknowledged for its accuracy and compliance with tax regulations, making it suitable for businesses of various sizes. However, some users have pointed out occasional technical glitches and a need for improved reporting capabilities. Overall, Paychex Flex garners positive feedback for its user-friendly design, comprehensive payroll functionalities, and dependable customer service, albeit with room for improvement in reporting options and technical stability.
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Pricing

Pricing Options	Free Trial Available Starts at $40.0.	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	OnPay $40.00 $40.00 per month	Payroll Essentials Custom Payroll & Time Essentials Custom HCM Essentials Custom HR Pro Custom HCM Pro Custom HCM Premium Custom	Paychex Flex Select Custom Paychex Flex Pro Custom Paychex Flex Enterprise Custom
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