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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Oracle Cloud CX logo

Oracle Cloud CX
Customer Data Platform (CDP)

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Overview

Description Oracle Cloud CX provides businesses with a comprehensive suite of tools to manage their customer experience. It is built on a cloud platform that utilizes the latest technologies, as well as best practices, to ensure optimal performance and security. Oracle CX applications are powerful yet user-friendly, allowing business users and developers alike to take advantage of the modern capabilities. The innovative customer data platform that Oracle Cloud CX offers allows businesses to construct a single, dynamic view of each customer account. This platform then provides real-time intelligence to marketing, sales, service, and commerce teams, allowing them to personalize the customer experience. By providing this data in real time, businesses can make better decisions and improve customer satisfaction. Oracle Cloud CX is the ideal solution for businesses who want to take advantage of modern technologies to better manage their customer experience. With its powerful and user-friendly solutions, businesses can build and maintain relationships with their customers. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    63%

Features

Total Features
8 Features
Common Features for All
    360-degree Customer view Aggregates entire customer data attributes from various touchpoints into a single dashboard.
    Behavior Tracking A tracking tool that facilitates fostering positive customer reaction
    Data Enrichment A value-addition process of improving lead quality with new attributes.
    Email Marketing Helps to do email marketing and customizes emails to make a good impression to audiences
    GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
    Hyper Targeting Delivering Ad content to extremely relevant interest group segments.
    Identity Graph Create a correlation between individuals with identical match groups.
    Multi-step Marketing Create a campaign flow or storyboard by adding numerous campaign elements.
  • + 5 More - Show Less

    • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    Modes of Support
    • Online

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Oracle Cloud CX Custom

     
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    Vendor information

    Company Details Located in: Austin, Texas
    Contact Details

    Not available

    https://www.oracle.com/in/cx/platform/

    Social Media Handles

    Not available

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