SendGrid vs SocketLabs Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SendGrid

Transactional Email Software

2.9 873 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SocketLabs

Transactional Email Software

4.7 94 user ratings

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Overview

Description

SendGrid offers tools and features to empower your email marketing campaigns. Use its simple and easy-to-use interface to create and design your emails the way you want to. You can also build responsive emails using the design editor, or choose from a number of pre-installed responsive templates. Its advanced real-time analytics tools provide you with detailed insights and reports on various key metrics. With SendGrid, keep a track of emails sent, delivery rates, spam reports, bounces, link clicks and a lot more. It simplifies the way you engage your customers and helps you in sending relevant and targeted emails. Read more

SocketLabs is a smooth and dependable email service, which is trusted by developers and IT professionals for sending industry-leading deliverability. This email delivery system supports SMTP Relay, Analytics, API, Inbound Parsing, and others. This software and system have been engineered with unique ISP-specific traffic shaping algorithms that exactly contours email deliveries uniquely to corporate domains. SocketLabs offers an all-round email delivery solution, both cloud-based and on-premise based. The on-demand servers are hosted and fully managed by the delivery experts to ensure top deliverability and excellent performance. The cloud-based SMTP service is the simplest way to start sending marketing and transactional emails without having to build email servers. With the SMTP Relay services, users can enjoy reliable bulk SMTP Relay for email delivery. Moreover, users can easily integrate the software with any application, and it will run on SMTP servers. Besides this, users get to use this powerful and convenient Email API, which makes it extremely easy for them to work on different apps. This email API can be used to send, track, and parse email for the app. It supports API documentation and ‘live’ developer support. One can efficiently work out with bulk email delivery requirements on SocketLabs. Read more

Pricing Options

Free Trial Available
Starts at $15.0. Offers Free-forever and Custom plan.

Free Trial Available
Starts at $39.95. Offers Free-forever and Custom plan.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

91%
Momentum

76%
Popularity

93%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

90%
Momentum

65%
Popularity

83%

Features

Total Features	16 Features	13 Features
Common Features for All	A/B Testing Compares two versions of your website to see which one performs better Automated IP Warmup Automatically warmups the dedicated IP addresses by limiting the number of emails sent Custom Metadata Assign customized identifiers to track and retrieve the instances for their entire lifecycle Custom Reverse DNS Allows you to Whitelabel the dedicated IP address to the ISP Custom Spam Filter Allows you to block all inbound messages that have a spam score higher than the set threshold. Dashboard A digital insight of reports and other workings on a single screen Email History Provides historical data about the email sent for a particular time period Email Personalization Send emails with dynamic subject lines and personalized content to a different audience Email Suppression Stores the email addresses that are unsubscribed, bounced, blacklisted, etc Email Tag Allows the user to tag a specific set of emails for better reporting Multi-factor Authentication Uses more than one method to verify a user's identity for a login Predesigned Email Templates Provides a library of templates to build an email Real-time Reporting Allows users to check campaign real-time status as it happens SMTP Provides SMTP relay for faster delivery Template Management Enables the user to create templates and modify and customise them later Webhooks Provides notifications about email delivery issues, deliveries, opens, clicks, unsubscribes etc + 13 More - Show Less	A/B Testing Compares two versions of your website to see which one performs better Automated IP Warmup Automatically warmups the dedicated IP addresses by limiting the number of emails sent Custom Metadata Assign customized identifiers to track and retrieve the instances for their entire lifecycle Custom Reverse DNS Allows you to Whitelabel the dedicated IP address to the ISP Custom Spam Filter Allows you to block all inbound messages that have a spam score higher than the set threshold. Dashboard A digital insight of reports and other workings on a single screen Email History Provides historical data about the email sent for a particular time period Email Personalization Send emails with dynamic subject lines and personalized content to a different audience Email Suppression Stores the email addresses that are unsubscribed, bounced, blacklisted, etc Email Tag Allows the user to tag a specific set of emails for better reporting Multi-factor Authentication Uses more than one method to verify a user's identity for a login Predesigned Email Templates Provides a library of templates to build an email Real-time Reporting Allows users to check campaign real-time status as it happens SMTP Provides SMTP relay for faster delivery Template Management Enables the user to create templates and modify and customise them later Webhooks Provides notifications about email delivery issues, deliveries, opens, clicks, unsubscribes etc + 10 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	2.9/5 873 user ratings	4.7/5 94 user ratings
Rating Distribution	Excellent 35.7% Very Good 11.7% Average 2.6% Poor 2.6% Terrible 47.3%	Excellent 79.8% Very Good 13.8% Average 2.1% Poor 0% Terrible 4.3%
User Sentiments	Reliable Email Deliverability, Extensive API Integrations, Detailed Email Analytics and Reporting, User-Friendly Interface Unresponsive Customer Support, Account Suspensions Without Notice, Shared IP Issues Leading to Blacklisting, Poor Email Editor Functionality	Excellent Customer Support, High Email Deliverability, User-Friendly Interface, Reliable Service Limited SMTP Credentials, Occasional Delays in Email Batches, Lack of Native Alerting in Reporting, Outdated User Interface Design
Review Summary	Overall, users praise SendGrid's user-friendly interface, ease of setup, and robust features. They appreciate the detailed analytics and reporting capabilities, which provide valuable insights into email campaigns. Additionally, users commend SendGrid's strong deliverability rates and reliability, ensuring emails reach their intended recipients. However, some users express concerns regarding the pricing structure, citing it as relatively expensive compared to competitors. They also suggest improvements to customer support responsiveness and documentation clarity.	Overall, users praise SocketLabs for its reliability, ease of use, and excellent customer support. It is lauded for its user-friendly interface, powerful features, and flexible pricing options. Users appreciate the ability to customize email templates, track email performance, and integrate with various platforms. SocketLabs is also commended for its robust security measures and compliance with industry standards. However, some users have reported occasional deliverability issues and a lack of advanced features found in competing products.
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Pricing

Pricing Options	Free Trial Available Starts at $15.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $39.95. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free (Email API) Free Essentials (Email API) $19.95 $19.95 per month Pro (Email API) $89.95 $89.95 per month Premier (Email API) Custom Free (Marketing Campaigns) Free Basic (Marketing Campaigns) $15.00 $15.00 per month Advanced (Marketing Campaigns) $60.00 $60.00 per month	Developer Free Core $39.95 $39.95 per month Pro $79.95 $79.95 per month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

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