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VWO Insights

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartlook logo
Heat Map Software

4.6 2,113 user ratings

View Details

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Inspectlet logo
Heat Map Software

4.1 64 user ratings

View Details

Overview

Description Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out the 'Whys' behind every user action. Smartlook presents a central dashboard that displays data in an easy-to-understand manner while making team collaborations quick, simple, and convenient. This dashboard promotes data-driven decision-making for various stakeholders, including marketers, managers, UX designers, developers, and more. Smartlook has proven to reduce churn rates significantly, boost conversions, identify and fix bugs, and improve UX. Some key features of Smartlook include, view recordings, create heatmaps, build conversion funnels, use automatically tracked events. Read more Inspectlet is a multi-purpose heatmap software offering detailed insight of visitors activity on your website. The first and foremost feature is Eye-tracking Heatmaps that shows the type and degree of interaction of your visitors to elements of the website. The heatmaps are generated by tracking mouse movements of a particular session, which also includes the generation of scrollmaps and clickmaps. For more precision, you can also get recorded sessions of every visitor. This will help you sort the contents which are more engaging than others and the elements of your website that offers friction to the visitor’s browsing experience. Furthermore, you can filter the results (both in heatmaps and recorded sessions) on the basis of source, visitor’s device, location. This also extends to funnelling that shows how many visitors added products in their car, dwelled deep into the website, etc. You can also furnish first-hand knowledge of javascript errors and the performance of forms employed on the website. It also has A/B testing integration, so that you don’t have to switch between two different platforms. Read more
Pricing Options
  • Free Trial Available
  • Starts at $39.00. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $33.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    100%
  • Momentum
    65%
  • Popularity
    85%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    81%
  • Momentum
    63%
  • Popularity
    77%

Features

Total Features
11 Features
6 Features
Common Features for All
    A/B Testing Compares two versions of your website to see which one performs better
    Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
    Customer Feedback Helps the website owner to receive customer feedback directly from the website
    Filtered Results Offers to filter the results based on regions, devices and other criteria.
    Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
    Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
    GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
    JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
    Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
    Session Recording Enables one to record remote access, support sessions, and meetings
    Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 8 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 2,113 user ratings
    4.1/5 64 user ratings
    Rating Distribution
    • Excellent

      69.6%
    • Very Good

      26.9%
    • Average

      2.1%
    • Poor

      0.2%
    • Terrible

      1.2%
    • Excellent

      34.4%
    • Very Good

      48.4%
    • Average

      9.4%
    • Poor

      7.8%
    • Terrible

      0%
    User Sentiments

      Session Recordings, Heatmaps, Ease of Use, Extensive Integrations

      Occasional Bugs in Recordings, Slow Loading Times, Limited Features in Free Plan, Data History Limitations

      Not Available
    Review Summary

    Users appreciate Smartlook's user-friendly interface, ease of setup, and its ability to provide valuable insights into user behavior. Reviewers highlight the tool's effectiveness in tracking website and app usage, identifying areas for improvement, and optimizing the user experience. While some users have reported minor issues with data accuracy or customer support, the overall sentiment remains positive, with many praising Smartlook's contribution to improving their digital products and increasing conversions.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $39.00. Offers Free-forever and Custom plan.
    • Free Trial Not Available
    • Starts at $33.00. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free (Website) Free

    Starter (Website) $39.00 $39.00 per month

    Business (Website) $95.00 $95.00 per month

    Ultimate (Website) Custom

    Free Mobile (Mobile app) Free

    Startup Mobile (Mobile app) $39.00 $39.00 per month

    Business Mobile (Mobile app) $95.00 $95.00 per month

    Ultimate Mobile (Mobile app) Custom

    Free Free

    Micro $33.00 $39.00 per month

    Startup $67.00 $79.00 per month

    Growth $127.00 $149.00 per month

    Accelerate $254.00 $299.00 per month

    Enterprise 1 $424.00 $499.00 per month

    Enterprise 2 $637.00 $749.00 per month

    Enterprise 3 $1,019.00 $1,199.00 per month

    Enterprise 4 $1,529.00 $1,799.00 per month

    Enterprise Custom Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Platform type
    + 7 More
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: Czechia, Europe Founded in: 2016 Located in: United States
    Contact Details

    Not available

    https://www.smartlook.com/

    Not available

    https://www.inspectlet.com/

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