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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartlook logo
Heat Map Software

4.6 2,113 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

UXCam logo
UX Software

4.8 191 user ratings

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Overview

Description Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out the 'Whys' behind every user action. Smartlook presents a central dashboard that displays data in an easy-to-understand manner while making team collaborations quick, simple, and convenient. This dashboard promotes data-driven decision-making for various stakeholders, including marketers, managers, UX designers, developers, and more. Smartlook has proven to reduce churn rates significantly, boost conversions, identify and fix bugs, and improve UX. Some key features of Smartlook include, view recordings, create heatmaps, build conversion funnels, use automatically tracked events. Read more UXCam UX software offers reliable and credible software solution for enhancing user experience. This software helps in conducting usability testing as well as user research. You will find this software very helpful in locating and identifying where your web visitors have clicked on your web pages as it features heatmaps. Usability testing feature will help you understand if or not the site is user-friendly from the end-user’s point of view. Screen activity recording permits taking a note of every single activity the user is doing on-screen during her session. This web-based UX software can be run on Android and iOS native mobile devices with ease and efficiency. Read more
Pricing Options
  • Free Trial Available
  • Starts at $39.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    100%
  • Momentum
    65%
  • Popularity
    85%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    85%
  • Momentum
    69%
  • Popularity
    82%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.6/5 2,113 user ratings
4.8/5 191 user ratings
Rating Distribution
  • Excellent

    69.6%
  • Very Good

    26.9%
  • Average

    2.1%
  • Poor

    0.2%
  • Terrible

    1.2%
  • Excellent

    83.8%
  • Very Good

    14.1%
  • Average

    1%
  • Poor

    0%
  • Terrible

    1%
User Sentiments

    Session Recordings, Heatmaps, Ease of Use, Extensive Integrations

    Occasional Bugs in Recordings, Slow Loading Times, Limited Features in Free Plan, Data History Limitations

    Session Recording, Ease of Use, Detailed Insights, Excellent Customer Support

    Occasional Delays in Session Uploads, UI Complexity, Limited Data Retention Period, Occasional Session Recording Issues

Review Summary

Users appreciate Smartlook's user-friendly interface, ease of setup, and its ability to provide valuable insights into user behavior. Reviewers highlight the tool's effectiveness in tracking website and app usage, identifying areas for improvement, and optimizing the user experience. While some users have reported minor issues with data accuracy or customer support, the overall sentiment remains positive, with many praising Smartlook's contribution to improving their digital products and increasing conversions.

Many users find the product easy to use and beginner-friendly. Reviewers praise the intuitive UI, smooth onboarding process, and helpful customer support. The tool's ability to provide valuable insights into user behavior, identify usability issues, and track key metrics are notable advantages. However, some users have expressed concerns regarding pricing, occasional bugs and glitches, and limitations in customization options. Overall, the product is generally well-received for its user-friendly interface, actionable insights, and reliable customer support, but room for improvement exists in terms of cost-effectiveness, stability, and customization capabilities.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $39.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free (Website) Free

Starter (Website) $39.00 $39.00 per month

Business (Website) $95.00 $95.00 per month

Ultimate (Website) Custom

Free Mobile (Mobile app) Free

Startup Mobile (Mobile app) $39.00 $39.00 per month

Business Mobile (Mobile app) $95.00 $95.00 per month

Ultimate Mobile (Mobile app) Custom

Free Plan Free

Starter Custom

Growth Custom

Enterprise Custom

 
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View Detailed Pricing

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Screenshots & Videos

Screenshots Platform type
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Czechia, Europe Founded in: 2016 Located in: San Francisco, California Founded in: 2014
Contact Details

Not available

https://www.smartlook.com/

+1 947-888-9226

https://uxcam.com/

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