SmartSurvey vs SurveyPro in April 2026

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SmartSurvey

Survey/ User Feedback Software

4.6 202 user ratings

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyPro

Survey/ User Feedback Software

4.4 221 user ratings

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Overview

Description	A SaaS platform that provides in-depth survey solution for academics, MNCs, non-profits, government and private sectors, consultants and enterprise clients. With SmartSurvey, you can easily create survey questionnaires, reach out to the potential customers, and analyze their valuable feedbacks that uncover valuable business insights. It allows to distribute invitations through SMS and email. You can also embed surveys in web pages and share them across social media platforms. Its built-in analytical tools let you view real-time survey reports and allow to export data to do further analysis. Keep your data safe and secure in one place by connecting to APIs,Google Analytics, Zapier & more. Read more	SurveyPro 5 is a comprehensive survey software suite. It includes a polished questionnaire design, an integrated database, and a sophisticated reporting and analysis engine. All this, and it's easy to use, with friendly graphic interfaces, unparalleled technical support, and multiple training options. Read more
Pricing Options	Free Trial Available Offers Free-forever and Custom plan.	Free Trial Available Starts at $1295.00.
SW Score & Breakdown	94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 83% Momentum 73% Popularity 83%	82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 90% Reviews 78% Momentum 61% Popularity 62%
SaaSworthy Awards	# 10 Highly Rated # 15 Fastest Growing	Not Available

Features

Total Features	16 Features	12 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 13 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 9 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Not available
Platforms Supported	SaaS/Web/Cloud	Not available
Modes of Support	24/7 (Live rep) Business Hours Online	Not available
API Support	Available

Reviews & Ratings

User Rating	4.6/5 202 user ratings	4.4/5 221 user ratings
Rating Distribution	Excellent 72.3% Very Good 20.8% Average 2.5% Poor 2% Terrible 2.5%	Excellent 47.5% Very Good 45.2% Average 5.4% Poor 0.9% Terrible 0.9%
User Sentiments	Ease of use, Excellent Customer Support, Professional-looking Surveys, Comprehensive Data Analysis and Reporting Limited Features in Free Plan, Confusing Navigation, Data Download Issues, Lack of Advanced Question Piping	Ease of Use, Variety of Survey Templates, Effective Data Collection & Analysis, Real-time Reporting & Analysis Occasional Bugs & Glitches, Limited Design Customization, High Pricing, Limited Statistical Features
Review Summary	SmartSurvey is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate the platform's ease of use, even for beginners, and its ability to create professional-looking surveys quickly and efficiently. The software's flexibility and customization options are also highlighted, allowing users to tailor surveys to their specific needs. Furthermore, SmartSurvey's customer support is consistently lauded for its responsiveness and helpfulness. However, some users have mentioned occasional glitches and minor usability issues, but these are generally overshadowed by the positive experiences reported by the majority of users.	SurveyPro users appreciate its user-friendly interface, ease of customization, and comprehensive features for survey creation and data analysis. The platform is lauded for its ability to handle complex surveys effectively and efficiently, making it suitable for businesses of all sizes. SurveyPro also receives praise for its reporting capabilities, which offer insightful analytics and visualizations, helping users gain valuable insights from their survey data. However, some reviewers mention occasional glitches and limited mobile app functionality as areas for improvement. Overall, SurveyPro is well-received for its user-centric design, customizable features, and robust reporting capabilities, making it a popular choice for survey and data collection needs.
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Pricing

Pricing Options	Free Trial Available Offers Free-forever and Custom plan.	Free Trial Available Starts at $1295.00.
Pricing Plans Monthly Plans Annual Plans	Basic Free Professional Others Business Others Enterprise Custom Student, Academic and Not-for-profit plans Custom	SurveyPro 5 $1,295.00 $1,295.00 one time license
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