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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description SolarWinds RMM is a remote management software, which assist in monitoring network operational tasks through the use of probes and monitors.The software facilitates proper network infrastructure management and control.It offers excellent IT security, manages antivirus and ensures complete web protection.You can monitor network performance on a near real-time basis across several devices and platforms. SolarWinds RMM provides support for multiple types of devices, like virtual machines, network devices, workstations, servers, Internet of Things (IoT) and mobile devices.With the help of this software, you can also enjoy hybrid cloud backup and fast recovery. It helps avoiding IT issues. Read more Observium is a network monitoring and management software and it can be run on a multiple platform/device/operating system.It offers a robust yet user-friendly interface to check the health and performance of your network.It helps in resource management, server monitoring, SLA monitoring, uptime monitoring and bandwidth monitoring.This is an auto-discovering low-maintenance network monitoring platform.The software enhances visibility of your network infrastructure, allows, 3rd party software integration, supports long term network metric collection and enables users to proactively troubleshoot potential threats. Observium features traffic accounting, threshold alerting system etc. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    83%
  • Reviews
    74%
  • Momentum
    65%
  • Popularity
    79%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.3/5 498 user ratings
3.9/5 33 user ratings
Rating Distribution
  • Excellent

    37.1%
  • Very Good

    54.8%
  • Average

    6.8%
  • Poor

    0.6%
  • Terrible

    0.6%
  • Excellent

    12.1%
  • Very Good

    75.8%
  • Average

    9.1%
  • Poor

    0%
  • Terrible

    3%
User Sentiments

    Comprehensive Remote Monitoring Capabilities, Robust Automation Features, User-Friendly Interface, Excellent Customer Support

    Occasional Patch Management Issues, Slow User Interface, Dated User Interface, Limited Third-Party Application Integration

    Not Available
Review Summary

Users applaud SolarWinds RMM for its comprehensive monitoring capabilities, praising its customizable dashboards, extensive alerts and reporting features, and the ability to monitor a wide range of devices and systems. Reviewers appreciate its seamless integration with other SolarWinds products, enabling centralized management. However, some users express concerns about occasional performance issues, a steep learning curve, and the need for continuous monitoring to ensure optimal performance. Overall, many reviewers find SolarWinds RMM a powerful and versatile RMM solution with robust features, but its complexity may require dedicated resources and expertise to fully utilize its potential.

Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

SolarWinds Remote Monitoring and Management Custom

Community Free

Professional Others

Enterprise Others

 
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View Detailed Pricing

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Screenshots & Videos

Screenshots SolarWinds MSP Remote Monitoring & Management Demo - N-central Active Issues View
+ 11 More
screenshots
+ 3 More
Videos Video Thumbnail Not Available

Vendor information

Company Details Located in: Austin, TX Located in: United Kingdom
Contact Details

+61 (0)2 8412 4905

https://www.solarwindsmsp.com/products/rmm

Not available

https://www.observium.org/

Social Media Handles

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