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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | Facelift Cloud is an advanced social media management platform that is created specifically for freelancers, social media managers, and web based professionals in order to ease up their jobs. It allows the user to advertise, publish, manage, analyse, monitor, and activate their social media community with the comforts of a few clicks. Facelift Cloud provides smart tools and features to its users that enables single click multi-channel publishing and community management in order to enhance customer engagement and create automated reports. With Facelift, users can manage their social media content, track brands, and schedule posts to increase their customer engagement and experience. The software further enables multi account management and multi user collaboration. Users also get the option to monitor their social media and track their progress and engagement rate with Facelift Cloud. It also aims at providing detailed analysis of your social media platform in order to assist you in increasing your reach. The platform offers a free trial version with all of its premium features to try and test them. It also provides a wide array of premium plans to choose from. Read more |
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| SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular |
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| Total Features |
9 Features
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8 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
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| Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
Facelift Cloud Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Company Details | Located in: New York, New York Founded in: 2009 | Located in: Hamburg, Germany |
| Contact Details |
+1 917-933-7800 |
+49 40 22868490 |
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