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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | SocialWeaver is a software company based in the United States that was founded in 2017 and offers the SocialWeaver software. SocialWeaver contains documentation, live online training, and webinars. SocialWeaver is a SaaS application. There is a free version of SocialWeaver. SocialWeaver offers both in-person and online assistance. SocialWeaver is a content curation tool that includes analytics, community management, content syndication, and feedback gathering. The monthly fee starts at $49.00. RAVEN, SelfCommunity, and Surkus are some alternatives to SocialWeaver.Our tag-driven content planner can help you create an endless content queue and automatically recycle your evergreen material. Write one post and then swiftly adapt the content for each social media platform. Adjust the length, medium, and hashtags in seconds to see how the post will look on every platform. Don't allow the depths of your social network sites bury your earlier creative creativity. Any content you make is saved in a secure location for you to access, edit, and reuse whenever you like. We added advanced content filters into every view to make managing a growing content library easier. Even the oldest content is only a few mouse clicks away. Read more |
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| SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular |
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| Total Features |
9 Features
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6 Features
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| Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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| User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
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| Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
Free Free Lite $9.00 $9.00 per month Standard $19.00 $19.00 per month Professional $49.00 $49.00 per month |
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| Company Details | Located in: New York, New York Founded in: 2009 | Located in: Reston, Virginia |
| Contact Details |
+1 917-933-7800 |
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