SurveyMonkey vs Qualtrics Core XM in March 2026

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey

Survey/ User Feedback Software

4.3 7,696 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Qualtrics Core XM

Survey/ User Feedback Software

4.5 412 user ratings

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Overview

Description	One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc. Read more	Qualtrics Core XM is an online survey platform. Automatically built reports, with the best visualizations selected for each question type. All your data is secure with enterprise-grade security features including data encryption, redundancy, continuous network monitoring, Single Sign On (SSO), and plenty more. Using Qualtrics’ API calls, you can apply your own custom code to automate survey creation and launch without ever touching the survey editor. Quatrics custom programming gives advanced researchers total flexibility at the code level for maximum speed. Read more
Pricing Options	Free Trial Not Available Starts at $25.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 100% Momentum 64% Popularity 100%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 86% Momentum 61% Popularity 61%
SaaSworthy Awards	# 1 Most Worthy # 2 Highly Rated	Not Available

Features

Total Features	16 Features	16 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 13 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Phone Survey It enables you to run your survey over telephones Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 13 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.3/5 7,696 user ratings	4.5/5 412 user ratings
Rating Distribution	Excellent 58.7% Very Good 26.5% Average 6% Poor 1.3% Terrible 7.6%	Excellent 62.9% Very Good 29.6% Average 6.8% Poor 0.5% Terrible 0.2%
User Sentiments	Ease of Use, Intuitive Interface, Variety of Question Types, Comprehensive Data Analysis Tools Misleading Pricing Structure, Limited Free Features, Aggressive Auto-Renewal Policy, Poor Customer Service	Ease of use, Robust Survey Features, Helpful Customer Support, Comprehensive Reporting and Analytics Limited Customization Options, Complex Advanced Features, Occasional Software Bugs, Limited Third-Party Integrations
Review Summary	Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.	Users appreciate Qualtrics' comprehensive set of features that empower them to create engaging surveys, collect valuable feedback, and analyze data effectively. They also value the user-friendly interface, customizable templates, and robust reporting capabilities. However, some users have expressed concerns regarding the complexity of the platform, with a learning curve for new users. Additionally, a few reviewers have mentioned occasional technical glitches and limited flexibility in customization options. Overall, Qualtrics receives positive feedback for its powerful features, ease of use, and insightful analytics, while some users suggest improvements in user-friendliness and customization capabilities.
Pros & Cons	User-friendly interface and intuitive tools for quick survey creation. Wide range of features and question types to meet diverse survey needs. Robust reporting and analytics capabilities for meaningful insights. Seamless integration with various platforms and tools for efficient workflows. Occasional technical glitches and difficulties reported by some users. Limited advanced features and customization options for complex survey requirements.	Comprehensive set of features for engaging survey creation and data analysis. User-friendly interface and customizable templates for ease of use. Robust reporting capabilities with insightful visualizations. Enterprise-grade security features for data protection and privacy. Complexity of the platform may require a learning curve for new users. Limited flexibility in customization options for advanced users.
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Pricing

Pricing Options	Free Trial Not Available Starts at $25.00. Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Team Advantage (Business Plan) $25.00 $25.00 per user / month Team Premier (Business Plan) $75.00 $75.00 per user / month Enterprise (Business Plan) Custom Standard (Personal Plan) $99.00 $99.00 per month Advantage (Personal Plan) $32.00 $32.00 per month Premier (Personal Plan) $99.00 $99.00 per month Targeted Responses Others	Qualtrics Core XM Custom
	View Detailed Pricing	View Detailed Pricing

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Alternatives

	Key Survey Software SurveyMonkey Vs Key Survey Software QuestionPro 4.6 1,146 ratings SurveyMonkey Vs QuestionPro Qualtrics Core XM 4.5 412 ratings SurveyMonkey Vs Qualtrics Core XM Typeform 4.4 1,652 ratings SurveyMonkey Vs Typeform SurveyNoodle	SurveyRock 4.5 80 ratings Qualtrics Core XM Vs SurveyRock Key Survey Software Qualtrics Core XM Vs Key Survey Software QuestionPro 4.6 1,146 ratings Qualtrics Core XM Vs QuestionPro SmartSurvey 4.6 202 ratings Qualtrics Core XM Vs SmartSurvey Couchsurvey Qualtrics Core XM Vs Couchsurvey
	View All SurveyMonkey Alternatives	View All Qualtrics Core XM Alternatives

Screenshots & Videos

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Vendor information

Company Details

Located in: San Mateo, CA Founded in: 1999

Located in: Seattle, Washington

Contact Details

Not available

https://www.surveymonkey.com/

+1 800-340-9194

https://www.qualtrics.com/lp/survey-platform-2/

Social Media Handles

Linkedin 232K

Twitter 44K

Facebook 228K

Instagram 50K

Youtube 32K

Google Play 151K

Apple App Store 989

FAQs

What are the key differences between SurveyMonkey and Qualtrics Core XM?

SurveyMonkey is user-friendly and suitable for basic surveys, while Qualtrics Core XM offers advanced features and customization options for complex survey needs.

What are the alternatives to SurveyMonkey?

The top alternatives to SurveyMonkey are QuestionPro, Key Survey Software, Typeform, SmartSurvey, and SurveySparrow.

Which SaaS products can SurveyMonkey integrate with?

SurveyMonkey integrates with a wide range of SaaS products, including Gmail, Hubspot Marketing Hub, Microsoft Teams, Slack, and Salesforce.

Which product is better for large-scale surveys?

Qualtrics Core XM is better suited for large-scale surveys, as it offers advanced features such as custom programming and enterprise-grade security.

How do the reporting and analytics capabilities of these products differ?

SurveyMonkey provides basic reporting and analytics, while Qualtrics Core XM offers more advanced reporting and analytics capabilities, including automated report generation and customizable visualizations.