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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Upscope logo
Remote Access Software

4.5 91 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ConnectWise ScreenConnect logo
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Overview

Description Upscope web-based remote access tool comes with multiple suitable remote control and support facilities as well. This software comes with many diagnostic tools to help early detection of issues that might otherwise interfere with the remote access functionalities. No extra installation is necessary to do for ensuring screen sharing with users of remotely located computers or devices. This software can be seamlessly integrated with Intercom and your present phone system. Users can highlight the spaces where the other person using a system at a remote location needs to click on. Upscope software features seamless remote control capabilities. Read more ScreenConnect Remote Support and Access Software empowers IT teams to resolve issues swiftly and securely, no matter where their users are. Its robust features turn technical challenges into opportunities for productivity. With instant access to any device and tools to run remotely without installation, IT professionals can tackle problems in record time. The shared toolbox allows team members to upload and execute tools as administrators, enhancing efficiency and collaboration during sessions. Technicians can work behind the scenes, saving users time while seamlessly transferring files and managing systems. Customizable extensions streamline workflows, save costs, and even enable businesses to publish innovations on the ConnectWise Marketplace™. Advanced privileged access management (PAM) ensures data security, granting one-time administrator access without sharing passwords. Detailed logs of access requests ensure compliance with regulatory standards and cyber insurance policies, keeping the business protected. Whether it’s fixing IT issues or ensuring secure file transfers, ScreenConnect simplifies complex tasks into efficient solutions. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $28.0.
SW Score & Breakdown

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    70%
  • Momentum
    62%
  • Popularity
    76%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    69%
  • Momentum
    72%
  • Popularity
    70%
SaaSworthy Awards
Not Available
# 2 Fastest Growing # 2 Most Popular

Features

Total Features
5 Features
8 Features
Common Features for All
    Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
    Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 2 More - Show Less
    • Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.5/5 91 user ratings
    4.5/5 9,026 user ratings
    Rating Distribution
    • Excellent

      59.3%
    • Very Good

      29.7%
    • Average

      8.8%
    • Poor

      1.1%
    • Terrible

      1.1%
    • Excellent

      55.8%
    • Very Good

      37.9%
    • Average

      3.9%
    • Poor

      0.5%
    • Terrible

      1.9%
    User Sentiments
      Not Available

      Fast and Reliable Connections, Ease of Use, Affordable Pricing, Cross-Platform Compatibility

      Technical Support Issues, Inconsistent Mobile Experience, Limited Linux Support, Frequent Software Updates

    Review Summary
    Not Available

    Overall, users praise ConnectWise Control's remote access capabilities, ease of use, and reliable performance. However, some users have expressed concerns about occasional connection issues, limited customization options, and the pricing structure. Despite these drawbacks, ConnectWise Control is generally well-received for its ability to facilitate seamless remote desktop control, file transfer, and screen sharing, making it a solid choice for businesses seeking a remote access solution.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $15.00. Offers Custom plan.
    • Free Trial Available
    • Starts at $28.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $15.00 $18.00 per user / month

    Startup $19.00 $23.00 per user / month

    Business $30.00 $36.00 per user / month

    Enterprise Custom

    One $28.00 $36.00 per month

    Standard $43.00 $56.00 per month

    Premium $53.00 $66.00 per month

    ScreenConnect™ Remote Access $31.00 $39.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

    Screenshots Upscope screenshot
    + 1 More
    Advanced Machine Management
    + 4 More
    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: London, United Kingdom - W1F 8BH Located in: Tampa, Florida
    Contact Details

    +44 20 3778 0432

    https://upscope.io/

    +1 800-671-6898

    https://www.screenconnect.com/

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