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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VipeCloud logo
CRM Software

4.9 120 user ratings

View Details

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Ivinex logo
CRM Software

4.8 5 user ratings

View Details

Overview

Description VipeCloud is an all-in-one sales and marketing customer relationship management (CRM) solution designed to help small to midsize businesses streamline marketing operations and track sales. Increase lead generation with their complete suite inclusive of email marketing, marketing automation, lead scoring, sign up forms, and more. Rapidly grow your agency business by using tools for your own agency and implementing your clients with VipeCloud. Read more Ivinex is a custom relations management software that is used to link between the contact centre and CRM systems. To fit your demands, the software includes capabilities to customise and configure. Use workflow automation for events in your process to collaborate with your teams to manage manual activities.It offers a vast variety of features such as - Its Unified User Experience (UUE) displays the correct information on a single screen and gives your agents a customisable view on one screen with all their tools in one place. Without ever-changing screens, your users can now accept a call, answer an email, live chat with a customer, and open a support request. One of their most beneficial features is that of outbound sales engagement - It combines sophisticated cloud data management with cadence automation. You can edit and test your campaigns before and after launch until you find what works best for engaging your contacts. They have clients from some of the largest public companies to everyday small and medium-sized businesses. Some of the – smart stops, is farmers’ insurance. Read more
Pricing Options
  • Free Trial Available
  • Starts at $20.00.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    74%
  • Reviews
    73%
  • Momentum
    62%
  • Popularity
    72%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    71%
  • Momentum
    62%
  • Popularity
    69%

Features

Total Features
5 Features
7 Features
Common Features for All
    Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
    Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
    Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
    Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
    List Management Enables management of multiple lists and communications with them
    Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
  • + 2 More - Show Less
    • Call Logging Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.
      Contact Management Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
      Customer Support Ensures after-sales interactions with your customers and solve queries related to your products and services
      Lead Scoring Lets you manage your prospective leads by scoring them on the basis of their response.
      List Management Enables management of multiple lists and communications with them
      Marketing Automation Develop customer relationships, automate marketing programs and measure your marketing ROI
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Quotes (Proposals) Create effective sales proposals by generating multiple quotes per opportunity
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.9/5 120 user ratings
    4.8/5 5 user ratings
    Rating Distribution
    • Excellent

      87.5%
    • Very Good

      11.7%
    • Average

      0%
    • Poor

      0.8%
    • Terrible

      0%
    • Excellent

      80%
    • Very Good

      20%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    User Sentiments

      Excellent Customer Support, Email Marketing Automation, Sales Pipeline Management, Seamless Integrations

      Outdated User Interface, Limited Training Resources, Occasional Performance Issues, Limited Image Handling

      Not Available
    Review Summary

    VipeCloud users generally commend its user-friendly interface and ease of use. Many reviewers highlight its intuitive design and the seamless user experience it offers. The platform's powerful reporting and analytics capabilities are also widely praised for providing valuable insights into sales performance and customer behavior. Additionally, the quality of customer support is frequently lauded, with users expressing appreciation for the prompt and helpful assistance they receive. However, some users have reported occasional technical glitches and system errors, suggesting the need for further refinement and improvement in the platform's overall stability.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $20.00.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Plus $20.00 $25.00 per month

    Pro $40.00 $50.00 per month

    Enterprise $60.00 $75.00 per month

    Custom $225.00 $225.00

    Ivinex Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

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    Vendor information

    Company Details Located in: Palo Alto, California Founded in: 2011 Located in: Bountiful, UT
    Contact Details

    +1 650-308-8473

    https://vipecloud.com/

    (801) 335-8390

    https://www.ivinex.com/

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