Wayk Now vs Augmented Support in May 2026

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Wayk Now

Remote Access Software

4.3 132 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Augmented Support

Remote Access Software

4 1 user ratings

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Overview

Description

Wayk Now is a feature-rich & reliable remote access software that is hosted on the cloud and can also be installed in mobiles, Mac and Windows. This user- friendly remote desktop access software takes less time to implement and offers tight security. Its free version is available to try it first and then buy. It supports file transfer to other devices and systems connected to various networks. Screen sharing feature is available. Users can access stored data and control computer systems from remote locations with the help of the remote control feature. Wayk Now comes with features like access control, remote execution, multi-monitor management, supports clipboard interoperability etc. Read more

Augmented Support eliminates the common frustrations of remote technical support. Say goodbye to mediocre support calls and improve your response times, lift your first-time-fix rates and lower your service costs. Outperform your competitors' technical support with our solution. No matter if its for customer or field support. The Augmented Support delivers tools that empower the expert to have direct impact on the user situation. The expert can see the user situation in real time and annotate on it to provide the necessary support. Read more

Pricing Options

Free Trial Available
Starts at $149.99. Offers Free-forever plan.

Free Trial Available
Offers Custom plan.

SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

78%
Momentum

62%
Popularity

84%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%
Reviews

71%
Momentum

60%
Popularity

75%

Features

Total Features	5 Features	7 Features
Common Features for All	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions + 2 More - Show Less	Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer. Feedback Collection Helps in collecting feedback from users to assess the support File Transfer Allows sending and receiving files Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	4.3/5 132 user ratings	4/5 1 user ratings
Rating Distribution	Excellent 36.4% Very Good 55.3% Average 8.3% Poor 0% Terrible 0%	Excellent 0% Very Good 100% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $149.99. Offers Free-forever plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Enterprise $149.99 $149.99 per user / month	Augmented Support Custom
	View Detailed Pricing	View Detailed Pricing

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Alternatives

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	View All Wayk Now Alternatives	View All Augmented Support Alternatives