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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WorkWave Service logo
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Workwave service is a field service management software that seamlessly builds professional websites in minutes and improves your digital presence with Website builder. Workwave provides account management that brings all of your information to one place. From customer history to service information to lead management, users get access to pertinent information, only a few clicks away.The business development feature helps you gather more reviews on impactful social media suits like Facebook, Google, and more. It is a completely hassle-free experience for your customers and this gives them a voice to validate and promote your business. Workwave also provides hassle-free scheduling through its drag and drop framework. You can book an appointment, assign crews, and adjust to changes on the fly within seconds. The dispatch feature provides your employees with optimal travel routes. It helps your business cut costs, save time, and fit more jobs into the day. The mobile app gives technicians instant access to data such as customer information, upcoming appointment details, service history, private notes, billing records, and more. Read more Successware is a business management programme that assists electrical, plumbing, HVAC, and roofing contractors with scheduling, accounting, sales, marketing, and other tasks. Customer data such as address, phone number, equipment age and condition, membership status, and repair history can be collected using the customer relationship management (CRM) module. It enables supervisors to dispatch technicians across jobs based on their projected arrival time and to send real-time updates to them regarding new assignments and scheduling modifications. Employees can use Successware to find sales opportunities, calculate job pricing, build marketing campaigns, and send customer maintenance reminders. The software enables businesses to accept payments via a variety of methods, including credit cards and ACH transfers. ADP, Intuit QuickBooks Payroll, OnPoint, Podium, Customer Lobby, Dropbox, PulseM, ReviewBuzz, and other third-party programmes can all be integrated with Successware. Inventory management, reporting, data import/export, reputation management, callback tracking, invoicing, performance tracking, billing, and document storage are some of the other features of Successware. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    76%
  • Momentum
    64%
  • Popularity
    64%

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    79%
  • Momentum
    65%
  • Popularity
    76%

Features

Total Features
5 Features
8 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 2 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    3.2/5 52 user ratings
    4.1/5 102 user ratings
    Rating Distribution
    • Excellent

      36.5%
    • Very Good

      15.4%
    • Average

      9.6%
    • Poor

      11.5%
    • Terrible

      26.9%
    • Excellent

      44.1%
    • Very Good

      34.3%
    • Average

      11.8%
    • Poor

      6.9%
    • Terrible

      2.9%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Standard Core Custom

    Professional Core Custom

    Successware Custom

     
    View Detailed Pricing
    View Detailed Pricing

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    Screenshots & Videos

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    Vendor information

    Company Details Located in: Holmdel, New Jersey Located in: Columbia, Maryland
    Contact Details

    (800) 762-0301

    https://www.workwave.com/service/

    +1 888-272-8009

    https://www.successware.com/

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