Zoho Survey vs SurveyLab in April 2026

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Survey

Survey/ User Feedback Software

4.6 1,146 user ratings

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyLab

NPS Software

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Overview

Description	Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features. Read more	SurveyLab is a professional, easy-to-use questionnaire software and online survey tool designed to offer research-based inputs on customer experience, employee insights, market research and digital engagements. You can use SurveyLab to gain meaningful information of any one or all of these aspects of business operations. The software can be integrated with your business site, facilitating automation of research and reporting workflow. The multiple devices and multi-language features of this software allow maximum outreach for every survey. SurveyLab also offers dedicated customer support that can be tailored to your specific needs, allowing a seamless run of surveys and questionnaires. It is the perfect research tools for big corporations, small companies as well as individual professionals. Read more
Pricing Options	Free Trial Available Starts at $25.00. Offers Free-forever plan.	Free Trial Available Starts at $40.00. Offers Custom plan.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 96% Momentum 66% Popularity 66%	97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 89% Momentum 66% Popularity 82%
SaaSworthy Awards	# 3 Highly Rated # 9 Highly Rated	Not Available

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 1,146 user ratings	Not Available
Rating Distribution	Excellent 63.4% Very Good 30.5% Average 5.3% Poor 0.3% Terrible 0.5%	Not Available
User Sentiments	Ease of Use, Extensive Customization Options, Extensive Integrations, Comprehensive Survey Templates Limited Free Plan Features, Outdated User Interface, Slow Customer Support, Mobile Application Issues	Not Available
Review Summary	Users generally find Zoho Survey to be a user-friendly and comprehensive survey software with an intuitive interface and a wide range of features. It is praised for its ease of use, customization options, reporting capabilities, and strong customer support. However, some users have reported occasional technical glitches, limited data analysis capabilities, and a need for improvement in mobile app functionality. Overall, Zoho Survey is considered a reliable and feature-rich survey tool suitable for businesses of various sizes and needs, with positive feedback on its user-friendliness, customization, and reporting capabilities.	Users praise MySurveyLab for its user-friendly interface, comprehensive features, and excellent customer support. It is lauded for its ease of use, even for those with limited technical expertise. Survey creation is a breeze with its intuitive drag-and-drop interface and extensive template library. Users appreciate the wide range of question types, customization options, and the ability to conduct surveys in multiple languages. Customer support is responsive and helpful, ensuring a smooth experience. While some users mention occasional glitches, the overall sentiment is overwhelmingly positive, highlighting MySurveyLab as a reliable and user-centric survey solution.
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Pricing

Pricing Options	Free Trial Available Starts at $25.00. Offers Free-forever plan.	Free Trial Available Starts at $40.00. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Plus $25.00 $35.00 per month PRO $35.00 $49.00 per month Enterprise $75.00 $109.00 per month	Starter $40.00 $49.00 per month Advanced $82.00 $99.00 per month Professional $207.00 $249.00 per month Enterprise Custom
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