Zoho Survey vs SurveyBox in July 2026

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Survey

Survey/ User Feedback Software

4.6 1,146 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyBox

Survey/ User Feedback Software

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Overview

Description	Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features. Read more	SurveyBox allows client organisations to design surveys on a simple application. Surveys play a pivotal role in garnering feedback from both customers as well as employees of a concerned company. SurveyBox can be depended upon to curate amazing surveys with relevant questions and response options and further, conduct real-time analysis of the results. It even eliminates the need to send the concerned survey individually to the target audience by enabling clients to take advantage of the email distribution lists available. SurveyBox can also be used as a central data entry platform for offline survey handlers who prefer conducting surveys in the conventional methods. There are quite a few features of SurveyBox that together make it a go-to for survey-builders. Firstly, it provides every user with the option of creating unlimited surveys. The surveys are customisable with multiple languages and personalised invitations that can be tracked to check on the receiver’s response. Users on SurveyBox can also utilise images to check and record brand awareness along with accessibility features. Thus enabling the audience to take the surveys easily. Read more
Pricing Options	Free Trial Available Starts at $25.00. Offers Free-forever plan.	Free Trial Available Offers Custom plan.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 96% Momentum 66% Popularity 66%	76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 81% Reviews 60% Momentum 60% Popularity 61%
SaaSworthy Awards	# 3 Highly Rated # 9 Highly Rated	Not Available

Features

Total Features	16 Features	7 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 13 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 4 More - Show Less

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.6/5 1,146 user ratings	Not Available
Rating Distribution	Excellent 63.4% Very Good 30.5% Average 5.3% Poor 0.3% Terrible 0.5%	Not Available
User Sentiments	Ease of Use, Extensive Customization Options, Extensive Integrations, Comprehensive Survey Templates Limited Free Plan Features, Outdated User Interface, Slow Customer Support, Mobile Application Issues	Not Available
Review Summary	Users generally find Zoho Survey to be a user-friendly and comprehensive survey software with an intuitive interface and a wide range of features. It is praised for its ease of use, customization options, reporting capabilities, and strong customer support. However, some users have reported occasional technical glitches, limited data analysis capabilities, and a need for improvement in mobile app functionality. Overall, Zoho Survey is considered a reliable and feature-rich survey tool suitable for businesses of various sizes and needs, with positive feedback on its user-friendliness, customization, and reporting capabilities.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $25.00. Offers Free-forever plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Plus $25.00 $35.00 per month PRO $35.00 $49.00 per month Enterprise $75.00 $109.00 per month	SurveyBox Custom
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