CRM Software for Small Business List (October 2025)

Apptivo Help Desk software can be run on several platforms like Mac, Window, iOS, Android etc. The software is available as cloud-based one and also in SaaS form. Help desk features included are automated routing, SLA or Contract management, knowledge base management and also ticket management. The tool further includes data level access restrictions and email templates. You can create custom views and edit fields, share sections across apps due to the software being highly customizable. Apptivo Help Desk software facilitates resolving tickets faster and on a consistent basis.You can also set strategies to auto-convert customer emails to tickets to ensure no tickets are missed.

Cobalt is a CRM tool that helps businesses to find hidden value in their customer data. The tool aims to make every customer encounter impressive and effortless with a system that adapts to the latest technologies in the world. Users can boost their customer visibility in functions such as sales, marketing, and customer service. They can also connect their data across every internal system for easy and efficient reporting. And with the help of mobile platforms, team efforts can be coordinated across verticals. Cobalt includes a range of dedicated modules that eliminate the gap between customer communication. The tool has been designed to operate inside Microsoft Dynamics 365 with tailor-made deliveries. Managers can leverage the tool to make the efforts of their employees more data-centric and audiences can be engaged to meet their expectations in terms of registration, account updates, subscriptions, and more. Cobalt can be integrated across disparate systems such as accounting, e-commerce, event management, and more.

Fat Free CRM is a Free software Ruby on Rails-based to optimize based experiences. The software offers tools like Campaigns, Contact lists, and opportunity tracking. Collaborate with team to measure the performance of workflows. Marketers, Small and Medium companies make use of the software.

Introducing Opal CRM, the ultimate solution for contract manufacturing companies seeking unbeatable sales tracking capabilities. They understand that in a fast-paced industry, staying ahead of the competition is vital. That's why Opal CRM has been meticulously crafted to empower their field sales teams like never before. With Opal CRM, their sales representatives will gain access to a comprehensive arsenal of tools designed to boost their performance and drive maximum results. From establishing foolproof sales plans to setting ambitious goals, Opal CRM equips its team with the strategic insights they need to conquer new markets and seize endless opportunities. Gone are the days of aimless wanderings in the business wilderness. Opal CRM grants its sales representatives the power to navigate through the competitive landscape with confidence and precision. No longer will they be left to their own devices, hoping for a stroke of luck. Instead, they will harness the full potential of Opal CRM's intuitive features to maximize their incentives and exceed targets with ease. Opal CRM understands that success is all about data and more importantly, how well they interpret it. That's why this cutting-edge analytics engine goes above and beyond, transforming raw numbers into actionable insights. Say goodbye to guesswork and hello to data-driven decision-making. Armed with invaluable intelligence, their team can effectively identify trends, pinpoint lucrative markets, and strategically allocate resources for optimized results. But Opal CRM is not just another run-of-the-mill sales tracking tool. It is a game-changer, revolutionizing the way contract manufacturing companies operate. Seamlessly integrating with their existing systems, Opal CRM ensures a hassle-free implementation process, avoiding any disruption to their day-to-day operations. They understand that their time is precious, and that's why Opal CRM is built to seamlessly fit into their routine, enhancing productivity rather than causing unnecessary headaches. This commitment to excellence extends beyond the product itself. Opal CRM is accompanied by this stellar customer support team, who are always ready to lend a helping hand. This knowledgeable expert will guide them through any challenges they may encounter, ensuring a smooth experience from the start to the finish line. Opal CRM is not a mere tool it is a partner that collaborates with them to achieve unprecedented success. Are they ready to give their sales team the competitive edge they deserve? Say goodbye to mediocrity and embrace excellence with Opal CRM. Empower their sales representatives, drive exceptional results, and unlock a future brimming with possibilities. Get on board today and join the ranks of industry leaders who have chosen Opal CRM as their secret weapon.

Scratchpad is a versatile customer relationship management software that lets you update and maintain your pipeline in Salesforce. It is the first sales-focused workplace. It connects to Salesforce to reduce tabs and duplicate work by combining spreadsheets, sales notes, search, projects, collaboration, Kanban boards, and sales process adherence in one easy and intuitive workspace. The platform integrates notes, tasks, and customer information, such as activity history, calendar events, and emails, into a single, easy-to-understand interface to enhance collaboration. It eliminates the need to switch between tabs to obtain a complete view and take action. You can update critical fields for each opportunity, connect your notes, and create tasks more quickly than ever before with Scratchpad. With Scratchpad, you can also increase the amount of contextual data in your CRM with less effort. You can create tasks, examine and add new contacts, and launch your sales notes straight from your calendar to clear your mind. Additionally, users can have all of their essential transaction information displayed to them in real-time anywhere on the web using Scratchpad Command.

Follow Up Boss is a smart lead management solution that is developed to enhance the growth of companies by easing up the process of lead management. With Follow Up Boss, users can get all of their leads at one single platform and take full control of their follow up. They assist you in working smarter, delivering a top-class customer experience and sign as many deals as possible. You can instantly assign leads to the agents and get back to respond to new leads. The agents, under your guidance will then proceed on with the calling and setting rendezvous. On their platform, they automatically fetch prospect leads from more than 200 sources and potential lists to guess your next possible call lead. Using pre-developed action plans and drip campaigns and a smart on boarding team, things get started easily. They replace your business phone system and automatically direct leads to your team. With their support and your work, you can easily convert all your customers into highly interested leads. They have three plans for their customers; GROW, PRO, AND PLATFORM costing 69 dollars, 499 dollars and 1000 dollars respectively. You can get a free trial of 14 days to try their services.

Discover the future of fitness facility management with "TecGym," a web-based Customer Relationship Management (CRM) application tailored to transcend the conventional boundaries of gym administration. Designed from the ground up with input from fitness industry professionals, this innovative platform presents a suite of robust features that streamline intricate processes such as membership tracking, attendance logs, and detailed financial analysis. Created for the visionary gym owner, "TecGym" provides the technological leverage to make data-driven decisions, cultivate a dynamic community of fitness enthusiasts, and optimize operational efficiencies. Its comprehensive CRM functionalities ensure that every aspect of gym management, from new member sign-ups to class scheduling, is effortlessly controlled within a single, intuitive ecosystem. With "TecGym," geographical limitations cease to exist as it offers full, unfettered access across a plethora of devices including smartphones, desktops, and tablets. The ability to tap into their gym's operational pulse anytime, anywhere signifies a monumental leap toward staying connected with their business and their members. The application sports a clean, user-friendly interface designed to minimize learning curves and maximize productivity, alongside giving you real-time insights that enhance the day-to-day operation and long-term strategic planning of their fitness establishment. Elevate the experience for both their staff and clientele, ensuring their gym's reputation as a cutting-edge, customer-focused powerhouse. Choose "TecGym" and experience insurmountable gym management at their fingertips because when technology meets fitness, their business thrives.

Introducing Spotler CRM, the ultimate solution for B2B marketing teams. Are they tired of juggling multiple software and wasting precious time on mundane tasks? Well, Spotler CRM is here to revolutionize the way they do business! With Spotler CRM, building long-lasting relationships becomes second nature. It empowers their team to effortlessly manage customer interactions, nurture leads, and track opportunities, all in one centralized platform. Say goodbye to scattered information and missed opportunities. Spotler CRM helps they streamline their sales process, so they can focus on what really matters closing deals! But that's not all. They understand that pricing plays a crucial role in their decision-making process. That's why Spotler CRM offers they the same unbeatable technology and dedicated team, at a price that won't break the bank. They believe that every B2B marketer deserves the best tools to succeed, regardless of their budget. What sets Spotler CRM apart is its seamless integration into our comprehensive marketing suite. Now, they can enjoy the benefits of a complete ecosystem designed exclusively for B2B marketers. From email campaigns to lead generation, social media management to analytics, Spotler CRM is their one-stop solution to drive their business forward. But don't just take our word for it. Join the ranks of thousands of satisfied customers who have witnessed the power of Spotler CRM. This professional and informative approach ensures that they are equipped with all the knowledge and support needed to make the most out of our platform. They're not just buying a product, but investing in a partner dedicated to their success.

UPilot is a sales customer relationship management platform that helps small to mid-sized businesses forecast, automate, and generate reports. Sync all your contact’s emails and manage communication through an inbuilt next-generation email system. Get visibility into all your team’s communications with the prospects. A Visual Pipeline built on the principles of Kanban. Built-in a way to simplify your sales process and drive more intelligent sales through insights and clarity. Contact Lists and Views helps you segregate and arrange contacts as per your commercial, relationship, or bucket goals.

CampPro Plus is a cloud based customer relationship management software. This software is basically a digital micro marketing system that addresses customer engaging needs of high transaction-centred businesses. It will help you manage and monitor all your multi-channel marketing campaigns. With it you can capture and retain promising customers over multiple media channels. CampPro Plus offers its users real-time customer profiling data. It helps in creating leads using AI. The software is robust, scalable and features a simple easy-to-follow user platform. It has a modular architecture.

GeoCRM is a geographic Customer Relationship Management for all CRM related tasks that help you to manage your clients more effectively. The web and mobile platforms are accessible from anywhere, ensuring all your business data is securely stored on their trusted cloud-based storage. With color-coded pins to assist you to identify potential leads and sale opportunities, it has the capacity to increase sale volume using GeoCRM maps. You are in control of all your customer interactions as you are able to record customer notes, visits and even timeline of customer calls. Harnessing all these together with the GeoCRM analytics and insights can help make valuable sales driven decisions. Using the lead form feature of the GeoCRM software, you can capture promising leads at conferences, meetings e.t.c. and with the SMS Campaign Wizzard, you can send relevant marketing SMS based on your leads and customer interests. You can also upload customer details onto your customers’ profile and add new customers to your marketing database through the GeoCRM mobile app for safe-keeping and future reference to never lose out on sale opportunities.

Adsoup’s combination of live chat and CRM enables you to better generate and nurture leads, all from one unified dashboard. You can install Adsoup on as many sites as you like so you can always connect with and contact your customers, and plug them into the CRM and sales reporting tool. This includes Facebook pages, Twitter direct messages, LINE, text messages, WhatsApp, and your company email account. Using Adsoup, you are able to bring together all your leads and inquiries into one centralized location, as well as merge chats from different places and channels into one single thread. You can then decide how you want to respond and in which channel according to the information you have on previous interactions. Adsoup also includes task management functionality, which enables you to drag and drop tasks to add and prioritize them. The tool also notifies you of new messages from customers in the app, on your desktop, or on your mobile device.

indemandly a tool more than Live chat for increasing conversions, and development of your business. The forms include message boxes, calendars, locations, multiple choice questions, payments fields, and more. Manage and respond to customers, template and drag & drop editor available for an automated flow of work. It integrates with Stripe, Stripe, Unsplash, MailChimp, Google/ Outlook calendars, and over 1000+ more apps.

Funnel CRM is a CRM software that helps in tracking leads, managing follow-ups, and closing deals seamlessly. Owing to its simplicity, anyone from a freelancer or an SMB owner can implement a CRM to help them with better conversions. The tool is equipped with a custom contact form builder, which acts as a starting point to collect user data on any desired web page. Once a potential customer’s data is collected, the complete sales funnel gets activated allowing a hassle-free mechanism to follow up and convert them. The modern dashboard allows tracking all leads and persuading them with professionally formatted proposals. To further help in managing the leads, all contacts are stored in a database that grows with your business needs. Unlike other popular CRM software, Funnel allows replying to potential customers directly via mobile phones through its Gmail integration, thereby reducing the overall friction of talking to users.

Salt CRM is a customer relationship management software with project management features that allows team collaboration. Salt CRM is modified to fit you’re your company profile using your domain, logo, and color scheme to make sure you, as well as your customer are satisfied. With Salt CRM, you can manage your projects and time spent working upon it by each team member. There is also a customer area where clients can view details related to their projects and invoices are generated to also keep them on track. Salt CRM is designed in detail to make it optimized to fit screens of various sizes. Its UI is freely customizable as you can pick themes to fit your company profile and you can also re-organize the admin menu to fit your style. The security of your project and its privacy is also assured as a server side encryption and Google reCaptcha are in place to keep sensitive data safe and protect against hacking from bots. Your data is also automatically backed up after a fixed time interval for safe keeping. Salt CRM creates project context with spaces to store and talk about design ideas. It is simple, fast and easy to use.

SecretActionCRM is a Customer Relationship Management (CRM) software for sales, marketing, and gamification. The tool places a focus on the simplicity of use and software smartness. It combines CRM and work management tools in a neat package. There are four tabs in the software where users can browse active due works, future works, completed works, and canceled works. Users can even search for a specific customer or work. The tool also helps users with basic and advanced marketing functions and collects customer information such as name, mobile number, and email without duplicate data. Users can create email or text campaigns in the panel and send texts or notifications to any customer individually, which can be generated by the tool automatically. It is possible for users to track their teams' working times using the optional clock-in and clock-off feature. Users can also change the status of their open tasks to completed or canceled and can even add notes.

Rianu is a tool for developers with a set of APIs that enable them to plug their business into the tool. Developers can automate trial users with automated email replies for better engagement and customer experience. There is no limit to the number of emails that users can send or the number of allowed subscribers. Users can organize subscribers by sorting them into different lists depending on their location. To make management easier, users can even create custom fields for their subscribers, add other contact information for every individual and add notes with a title and body from the API. A powerful automation process meanwhile works to move subscribers through the funnel. This includes training emails for subscribers, introduction to new user features, offering personalized discounts, and more. Additional features include tracking user trial ends and trends about how they have used the system. Rainu even directly connects to MailGun, SendGrid, and Amazon SES.

Crust CRM suite is designed on top of the low-code platform and is highly scalable, versatile, and open-source software making it the best salesforce choice. It allows salespeople to sell faster and connect with the clients, leads, and team members effortlessly than ever before. Crust CRM profusely helps companies internally connect while engaging with its clients, manufacturers, third parties, partners externally. Moreover, its consistent integration with crust messaging solution makes it the most versatile and complete self-hosted CRM framework. The Crust CRM believes in managing and correlating with an advanced workflow engine. It extensively automates and streamlines the business's crucial tasks and enhances their efficiency. On top of that, the interface is straightforward to modify and alter as per the seller's needs. Crust CRM will fasten your business efficiency by selling faster, and sellers can customize their own tuned views, dashboards, and lists. It enables the sales representatives to access the information that they need quickly. With the CRM suite, sellers can sell faster and offer better service, and it follows the pricing per feature strategy

Apro is a CRM tool for professionals and businesses with various automation features that simplify the workflows of both SMEs and large enterprises. The tool easily integrates with all leading internet services and social networks and is known for its responsive online support. Business functions that the tool combines together include client database management and sales optimization. With specific industry-tailored versions, Apro can meet niche business demands and needs. With a flexible architecture, it can be easily adjusted to the challenges that the user is facing and adapt to varying levels of workflows. Apro can collate the data about all leads from multiple sources including website, online chats, portals, social media, and advertising channels. And with automatic rules of lead distribution, leads can be effectively routed among CRM users for more organised processing and better chances of conversion.

Taskdesks is a CRM platform that focuses on giving users pan organization connectivity across various functions such as sales, customer service, marketing, and business development. This empowers them to drive better customer relationships and interactions. Users can build loyalty among their customers, grow their sales, access detailed information about customers and leads, and know the history of the particular deals and projects. Across various projects, they can easily visualise tasks and progress in the form of Kanban boards, list views, and table views. With more visibility about every customer and project, more leads can be closed, proposals can be easily tracked, and the sales cycle can be organised on end-to-end sales. Taskdesks comes with a free plan of 15 days for a single user and one guest user. This includes all the features of the CRM. Users can then upgrade to the Standard Plan that allows unlimited number of guest users.