Best Field Service Management Software At A Glance
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ReachOut and how does it work?
ReachOut Suite is a cloud-based platform for managing field service delivery. Audits and inspections, work order management, and surveys are all important components. There are additional on-premise deployment options. Users can utilise ReachOut to plan, schedule, dispatch, and track work, as well as deliver and analyse field services. A drag-and-drop interface allows users to control team usage and distribute work. Field personnel can update job details from the job site using mobile apps for iOS and Android, and workers are automatically notified of scheduling changes. Users can monitor earlier activity and historical client purchases from a single dashboard in the ReachOut customer repository, which records client interaction history. From a smartphone or a desktop, users may create adjustable and repeatable inspection workflows using a guided data gathering interface. An online knowledge base, email, and teleconference are all available for assistance. ReachOut Suite includes GPS tracking for employees, allowing managers to see where their employees are in real time and be alerted when jobs are running late.
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White Plains, New York
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ServiceTrade and how does it work?
Service Trade is a data collection platform that improves the efficiency of your business tech by providing improved routes and real-time updates on client and work order information. It enables you to organize and prioritize your tasks with ease. With Service Trade, you can see repair possibilities, overdue work, quotation status, and job status in one spot. You can deal in long-term service contracts to limit emergency calls and minimize breakdowns. You can stay on top of preventive maintenance and inspections with a single view of all planned and overdue work along with putting an end to vexing billing conflicts. Your clients can readily view an exact history of work done with Service Trade’s online records with images. You can reduce customer interruptions, and quickly record and share information to remain on top of maintenance inspections. You can stop selling low-cost products and start giving better value in the form of seamless, outstanding customer service, proactive maintenance, and unbroken service. Additionally, you can create effective routes by seeing all of your tasks on a map with Service Trade.
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Durham, North Carolina
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ServiceMax and how does it work?
ServiceMax is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance.
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What is Skedulo and how does it work?
Skedulo is a platform for managing intelligent mobile workforces. We assist businesses in managing their mobile workforces in order to delight consumers and engage staff. Skedulo is the new norm for efficiency among deskless workers. For the 80 percent of worldwide professionals who do not work in a traditional office setting, Skedulo creates deskless productivity software. There are 2.7 billion deskless workers globally, ranging from personnel in fixed location facilities to frontline mobile field workers. Skedulo's Deskless Productivity Cloud has been utilised by DHL, Sunrun, the American Red Cross, and hundreds of other enterprises to book over 35 million appointments throughout the world. The Skedulo Deskless Productivity Cloud assists organisations in greatly simplifying scheduling, gaining visibility and control over job scheduling and workforce utilisation, providing employees with an intuitive app to help them better perform their day-to-day operations, providing actionable analytics on their workforce, and lowering operating costs. Skedulo, which was founded in 2013, is based in San Francisco and has operations in Australia, Vietnam, and the United Kingdom. Softbank, Microsoft's investment firm M12, Costanoa Ventures, and Blackbird have all invested over $115 million in the company so far.
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Live Since 2013
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Orderry and how does it work?
Orderry is a cloud-based solution that requires only an internet connection. This easy-to-learn web application allows both employees and managers to work comfortably and efficiently from the first day of use. All business data of Orderry’s users is stored on servers in reliable and modern data centers according to the highest standards of data security. Go through a simple sign-up process and start working immediately. If user need assistance, contact friendly support team to get professional help with setting up Orderry account just the way business needs it.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IndusTrack and how does it work?
IndusTrack software is a platform used to manage operations for both residential and commercial jobs. The software offers tools to monitor vehicle, employee, and job status in real time. The Multiple form functionality gives technicians the power to complete jobs by accessing digital price books, creating estimates, and taking payment in minutes. Analyze KPIs and employee performance with customizable reports via user-friendly dashboard to automate workflows. Contractors, Small and Medium companies make use of the software.
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Write a ReviewPlymouth, MN
Live Since 2008
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SmartServ and how does it work?
SmartServ is an interactive field service monitoring software that can be used to connect, manage and automate business processes across the organisation. Data-driven insights offered by the software, helps users get access to detailed information about their customers in a single click. The software streamlines the entire business process in an automated way before, during, and after a job. Teams can work together in an efficient manner, communicate with each other in real-time. Admins can also define role-based access rights within SmartServ, facilitating better business. More than 20 types of detailed reports offered by the solution, helps organisations get insights into sales, operations, marketing and accounting. Organisations can enhance the productivity levels of their field employees by leveraging the maps and routing features offered by SmartServ. They can monitor the real-time status of technicians working on the field, generate forms, custom checklists, invoices, agreements and more. Dispatching and scheduling, customer management, maintenance agreement, invoicing and quotes are other important features offered by the software.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ZooM SFA and how does it work?
Zoom SFA field force management and automation software helps in real-time job tracking as well as job optimization. Route optimization helps in determining the most cost-effective route for performing the task assigned. The software comes designed using robust reporting tools that will allow you to send status reports about the task on an instantaneous basis with the necessary feedback. The available data-driven smart analytics help in assessing and analysing the workforce performance. Users will find this field service management software very useful in doing invoicing, billing, document management and in monitoring the attendance. It supports application synchronization & has multiple add-ons.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Successware and how does it work?
Successware is a business management programme that assists electrical, plumbing, HVAC, and roofing contractors with scheduling, accounting, sales, marketing, and other tasks. Customer data such as address, phone number, equipment age and condition, membership status, and repair history can be collected using the customer relationship management (CRM) module. It enables supervisors to dispatch technicians across jobs based on their projected arrival time and to send real-time updates to them regarding new assignments and scheduling modifications. Employees can use Successware to find sales opportunities, calculate job pricing, build marketing campaigns, and send customer maintenance reminders. The software enables businesses to accept payments via a variety of methods, including credit cards and ACH transfers. ADP, Intuit QuickBooks Payroll, OnPoint, Podium, Customer Lobby, Dropbox, PulseM, ReviewBuzz, and other third-party programmes can all be integrated with Successware. Inventory management, reporting, data import/export, reputation management, callback tracking, invoicing, performance tracking, billing, and document storage are some of the other features of Successware.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ArboStar and how does it work?
ArboStar is an intuitive business management software that is specially designed for tree care and landscaping businesses. It helps brands with better services, revenue growth, enhanced customer experience and increased profitability. Further, businesses can also depend on the same to see leads, equipment and leads location with the help of interactive maps. ArboStar builds an efficient service schedule after considering clients addresses, crew equipment and time of service. In addition, it also prepares adequate pricing and quotation based on essential parameters that allow users to set profit margin based targets. ArboStar comes with an intelligent CRM system besides an advanced phone system that includes functions like SMS messaging, call recording and IVR menu. The software includes a fleet management system that helps businesses to keep track of their fleet condition, analyse costs & expenses, schedule repairs, and get detailed reports as well. Moreover, ArboStar even helps HR teams to track the productivity levels of individual field crew members and office workers besides calculating their working hours.
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Ontario, Canada
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Magnetize and how does it work?
Magnetize - Work Smart with Simple! Streamlined job management software for trade businesses wanting to automate their business and scheduling processes.
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Write a ReviewPukekohe , New Zealand
Live Since 2007
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Field Promax and how does it work?
Field Promax is an advanced field service management solution that assists you in managing your team of technicians, connecting with customers rapidly, handling work orders digitally, and developing your company by streamlining and standardizing your workflow. It enables you to manage your work from any location, get the most out of every project and go paperless. With Field Promax’s rapid scheduling features, you can create, auto-generate and dispatch work orders for recurring work. You can convert service requests to work orders instantly, making work order administration much easier. You can update the status of work from the field, and follow the movement of technicians in real time. You can monetize all of your resources, including the labor of each technician and the hours saved by becoming paperless. With the platform’s full-featured, dynamic, and synced mobile app, you can create estimates and work orders, manage your time for payroll, track your spending and equipment. Additionally, the platform ensures that scheduling and dispatching are completed in a timely and accurate manner, so that no appointments are missed.
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Live Since 2017
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BuildOps and how does it work?
Dormatech Mechanical Systems, a leading full-service provider of commercial and industrial HVAC repair and maintenance in Northern California, faced a familiar list of challenges related to the multiple software platforms the company used to manage its business. Paragon Electric is a generational New York City business. The sudden growth meant it needed to streamline and optimize operations. Tim Kassay saw BuildOps as the solution to answer and remove operational problems. Now everyone is on board with BuildOps.
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Write a Review86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QuikAllot and how does it work?
QuikAllot software is a web and mobile application for managing field service businesses. The software offers tools to manage field operations from customer complaints, scheduling tasks, dispatching technicians, resources and invoicing. Gain insights with real-time tracking of specific job costs including labour, materials, and other expenses. It integrates with QuickBooks, CRM, and more. Generate reports in PDF file format to measure the performance of business. Small, Medium companies make use of the software.
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FieldEZ and how does it work?
Fieldez browser-based field service management software is a feature-rich and highly flexible option available to the users. This has intelligent rule-based auto-scheduling, custom dashboard and 3rd party integration with many other popular applications. This software supports digital signature. The most notable features that this field service management software possesses are attendance management, documents management, powerful analytics, route optimization, real-time job tracking capabilities etc. In billing and invoicing arena as well, the software helps the users with equal efficiency. It has excellent customer service & includes a customer portal. It supports chat & collaboration.
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Karnataka, India
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Gigwalk and how does it work?
Gigwalk's SaaS service helps companies manage channel execution at scale. Collect data and get issues fixed by using our network of 1.2 Million independent freelancers (Gigwalkers) or Bring Your Own Field Team.
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Live Since 2010
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is FaultFixers and how does it work?
FaultFixers is a management toolkit in the form of a facilities management software that enables the end-to-end management of mobile workforces. This includes reactive repairs, planned repairs, inspections, and much more. Users can receive intuitive insights into the management of repairs and buildings. The tool even provides automatic performance monitoring that works in conjunction with the SLAs of the workforce. The workforce can save about 7 minutes per fault on average with the help of a self-service app. They can accordingly prevent duplication and wasteful tickets. With FaultFixers, faults can be found earlier and fixed accordingly. Users can also transform their repairs management, increase customer and employee satisfaction, optimize their repair times, improve their margins, facilitate safer workspaces and environments, and more. And tool even integrates with existing management systems for easier management. All this and more make the tool fit for Outsourced facilities managers, In-house management, and Office providers.
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ProjectsForce and how does it work?
Introducing ProjectsForce, the paramount project management solution meticulously designed for big box retailers. Tailored to meet the needs of sprawling retail environments, ProjectsForce stands out as the pinnacle of integration and efficiency. This innovative software harmoniously blends elements of resource allocation, time tracking, and team collaboration into a seamless operational experience that elevates business practices to new heights. Built with the foresight of the unique challenges faced by big box retailers, ProjectsForce facilitates the effortless management of vast inventories, diverse workforces, and multiple departments. Its robust platform provides managers with real-time insights and analytics, enabling data-driven decisions that propel productivity and profitability forward. From the bustling aisles to the dynamic sales floors, ProjectsForce brings a new caliber of synchronization between various moving parts of a big box retailer. Its user-friendly interface ensures a simplified user experience, reducing learning curves and empowering staff to become more effective in their roles. Whether it's streamlining project timelines, optimizing staff schedules, or enhancing communication channels throughout the retail chain, ProjectsForce is the ultimate ally in achieving operational excellence. It's more than just software; it's a strategic partner invested in the success of big box retailers. Embrace the power of ProjectsForce and witness a transformation in how retail projects are managed and executed efficiently, effectively, and with exceptional results. ProjectsForce also offers a range of customizable features, allowing retailers to tailor the software to their specific needs. This adaptability means that ProjectsForce can easily integrate into existing systems and processes, minimizing disruption while maximizing effectiveness.
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is The Customer Factor and how does it work?
The Customer Factor helps to never lose track of your customers. They will even display when your customers are due for their next service. Easy 1-2-3 scheduling or rescheduling of Estimates, Jobs, Personal appointments, and Tasks. With this extensive customization capabilities, they will be able to create the perfect “look” to the invoices and easily email or print them.
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Write a Review86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ServiceDeck and how does it work?
Servicedeck provides professional field service management (FSM) software, designed to help businesses efficiently manage and track any service performed outside of the office. With this powerful software, businesses get exceptional visibility into service performance, making it easier for them to assign jobs to providers and manage their work orders. servicedeck leverages sophisticated software features such as automated scheduling, GPS tracking, and automated invoicing, empowering service professionals to manage their daily operations more efficiently. By eliminating paperwork and simplifying the process, servicedeck helps save time and money while improving customer satisfaction. Professionals can also keep track of all activities from one easy-to-use dashboard, allowing professionals to easily analyze performance and ensure that all tasks are completed properly. With servicedeck, businesses now have the power to manage and track any service efficiently and ensure high-quality results.
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Live Since 2021
The Average Cost of a basic Field Service Management Software plan is $29 per month.
45% of Field Service Management Software offer a Free Trial , while 10% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
ReachOut
|
88 | 4.7 |
ServiceTrade
|
88 | 4.6 |
ServiceMax
|
87 | 3.3 |
Skedulo
|
87 | 4.3 |
Orderry
|
87 | 4.5 |
IndusTrack
|
87 | 5 |
SmartServ
|
87 | 4.6 |
ZooM SFA
|
87 | 4.6 |
Successware
|
87 | 4.1 |
ArboStar
|
87 | 4.9 |
Many professions demand to work on-site instead of just office-based jobs. Field service is necessary for construction workers, medical representatives, field technicians, and many such professionals. The field workforce and service need to be managed to maintain the smooth workflow and attain targets within deadlines. A field service management software helps to automate, enhance and better organize the given tasks and responsibilities. The software helps primarily in scheduling task, dispatching workforce or technicians, tracking staff activities on site, tracing vehicles on the road and also comes with several integrations to further improve the management activities.
Amidst a pool of options on automating the field service management tasks, selecting a single is a daunting task. It needs careful consideration of certain significant factors like:
Typical Features
Helps you to save the data offline and synchronize as soon the device connects to the internet
Helps you track and analyse the performance of the workforce
Sends instant status reports about the task with customer feedback
Determines the cost efficient route to perform the order
Allows you to view your workforce in real time and improve strategy
Helps in allocating jobs to the right person at the right time
Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
A facility to capture digital signature in a secure format
Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
Helps in recording inventory to optimize and fulfill the requirement.
Helps to organize and keeping track of insurance claims and as such claims made by patients.
Ability to store and manage various information and documents in electronic format.
This feature helps in issuing and handling the invoice and bills.
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