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Best Survey/ User Feedback Software At A Glance
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SightMill and how does it work?
SightMill is a comprehensive customer feedback software that brings all the gathered feedbacks under one roof. It offers tools to carry out surveys at different web-properties including emails, websites, SMS, and even events. It’s a GDPR compliant tool that keeps privacy in check while collecting customer feedback with their explicit consent. The software’s USP lies in offering surveys using Net Promoter Score (NPS) methodology. This helps businesses understand the effectiveness of their offerings through a single number. These surveys are pretty valuable, especially after launching a new product, price range, or engagement feature. All customer feedback is visible on the dashboard in real-time, enabling businesses to take quick and accurate actions based on user data. The dashboard is user-friendly and requires very less manual effort. SightMill allows easy integration with many popular tools including WordPress, Zendesk, Salesforce, Slack, and even Zapier, which opens up more possible connections.
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London, United Kingdom
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveyMethods and how does it work?
SurveyMethods is a unique survey software application that comes with multiple in-built features. It enables users to create quick surveys and analyse the survey data via customisable reports. A range of customisation options have been provided including the generation of charts and cross-tabs, slicing the data through segments, comparing and analyzing sections, and more. The tool also includes a drag and drop feature that helps to design stunning newsletters. The developers have also provided a RESTful API that can integrate the tool with multiple-third party applications such as CRM, ERP, or Helpdesk Systems. Moreover, users who are not adept at coding can make use of the code-free integration using Zapier to integrate the tool’s functionality with popular web apps.
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Write a ReviewPhoenix, Arizona
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is CheckMarket and how does it work?
CheckMarket is an online survey management software that aids businesses to collect consumer insights through surveys and launch comprehensive market research campaigns based on the same. Serving organizations in more than 150 countries, promotes gaining actionable insights in no time. As an enterprise survey software, CheckMarket helps users generate attractive, branded surveys within a browser. Moreover, expert-generated templates and customizable question types available within the same are of great help. With CheckMarket users can manage the distribution of surveys in a seamless way by forwarding them through varied channels such as email, Slack, phone, social media etc. Admins also get to assemble any particular respondent panel from the vast audience pool. Apart from providing custom dashboards and automated notifications, CheckMarket also generates real-time reports analyzing survey responses that help companies with their trend identification and response. Finally, users can also leverage Check Market to share direct responses or push findings via API to a particular CRM.
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Write a ReviewTurnhout, Belgium
Live Since 2002
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SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Snap Surveys and how does it work?
Snap Surveys is an online survey management software that helps users create and design informative surveys, collect data and analyse results to extract necessary insights. With the purpose of transforming data into useful knowledge, Snap Survey comes loaded with a wide range of features and is trusted by top most companies located in different parts of the globe. This platform offers a plethora of advanced features that enable users to do more than just ask simple questions. Surveys generated with the same can be personalised in any language, including the right to left character-based languages. Snap Surveys lets users create surveys in any format (online or paper-based) and collect responses any time through an efficient automated response collector. Moreover, with powerful response analysis and reporting functionality, Snap Surveys produce engaging and dynamic reports of results that are easy to interpret and can be accessed offline as well.
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Write a ReviewPortsmouth, New Hampshire
Live Since 1981
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Netigate and how does it work?
Netigate is a survey/user feedback software. It assists businesses in gaining useful insights that help them make better business decisions. You receive flexibility, quick results, and support in making the best decisions with this survey software and insight platform.Netigate can be used for a variety of purposes, including customer satisfaction, employee engagement, and market research.It has a vast list of features such as - Event-based notifications can be issued if you wish to react quickly to negative comments, for example. When you integrate your CRM system, you may get all the information you need in one spot. You can acquire insight into your customers' genuine thoughts by conducting proven Voice of Customer, Customer Service, and Net Promoter Score surveys.One of its most beneficial features is employee engagement assistance - Establish a healthy working atmosphere. It's a powerful and dependable tool for collecting employee feedback and improving overall employee happiness. a comprehensive employee satisfaction programme that provides your firm with clear and actionable feedback.In the Netigate platform, use proven, high-quality market research templates and make data-driven decisions based on autogenerated results.
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Write a ReviewStockholm, Sweden
Live Since 2005
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Super Simple Survey and how does it work?
Super Simple Survey has Unlimited features, super simple sharing, and beautiful reporting, all wrapped into the easiest-to-use survey creator available. And all that starts at the free package. Creating your survey the exact way you want it, sending it out via our bulk email tool, or simply sharing or embedding it any way you’d like, is all made incredibly easy on Super Simple Survey. All the answers you want are now only a couple of clicks away.
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Write a ReviewCape Town, Western Cape
Live Since 2012
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Block Survey and how does it work?
Block Survey is an end-to-end encrypted forms & surveys management platform with a privacy-first approach. The data within Block Survey are stored in decentralized private storage, notably accessible to specific authorities within the company. Data leaks and breaches are thus prevented. The privacy of respondents is essentially protected by blocking ads and cookies which can pose a threat to private information. Further, with the innovative approach of curating conversational surveys, the completion rate is doubled. Clients have the liberty to customise their brand kit by selecting preferable fonts, themes, as well as logos. Unlimited integrations, allow clients to connect their forms with over 20+ apps at a time. Pivot tables, Word Cloud and Sentiment Analysis feature the collected data and key insights regarding various products and services that Block Survey has to offer. Further, the forms and surveys created using this platform can be easily added to the client’s website as embeds, pop-ups, sliders and cards. Over time, Block Survey has gathered a loyal clientele of over 500+ reputed companies.
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Bangalore, India
Live Since 2020
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Orbitrics and how does it work?
Orbitrics is an experience management platform, helping out organisations refine their customer and employee wise experiences based on real-time data-driven decisions. The solution is suitable for businesses of all sizes. It helps users with survey setup, feedback capture, response analysis and acts on data as well. Businesses can utilise the advanced web platforms offred by Orbitrics to generate simple and efficient surveys on the go. They can proceed to collect customer wise feedback through phone, web and tablet. Also, a web-based dashboard made available within the platform helps organisations with an accurate customer-based feedback analysis in an efficient manner. Based on the showcased metrics, admins get to proceed with appropriate decisions in real-time. Organisations related to industries like hotels, market research, restaurants, spa and salon, healthcare etc find out Orbitrics of great use. Other essential features include multi-language support, email reports, net promoter score, deep analytics and offline mode.
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Write a ReviewPalo Alto, California
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is IdeaPlan and how does it work?
Entrepreneurs, startup teams, and product managers use IdeaPlan's Product Management Operating System to crowdsource, prioritize, and launch features their customers love. Manage ideas, change statuses, prioritize, comment, search and filter. Customers submit ideas and feedback, vote, comment, and view statuses.Customer facing roadmap showcasing high-level statuses.
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Write a Review78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Datafliq and how does it work?
Create surveys, get feedbacks from your customers or audience. Get analytic insights for the business or research and scale. Datafliq helps to create the surveys seamlessly and get insights on the go. Datafliq gives the ability to have a customized interface to ask the questions and aggregate the responses in well curated data-oriented presentation.
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Write a Review77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Beep and how does it work?
Introducing Beep, the dynamic tool that revolutionizes the way professionals share feedback, explanations, and instructions in the online world. With Beep, can effortlessly communicate thoughts, ideas, and insights by simply pointing and clicking on any element of a webpage. Say goodbye to lengthy email threads and convoluted explanations – Beep streamlines communication process, making it more efficient, effective, and engaging than ever before.Beep empowers professionals across various industries to express their thoughts with precision and simplicity. If a designer is looking to provide feedback on a website layout, a project manager needing to give instructions to the team, or a content creator collaborating with colleagues – Beep has got covered. Navigate, annotate, and capture visuals effortlessly with our intuitive Beep interface.Extend Beep beyond annotations: share insights via tagging, email, or links. Collaborate effectively.Beep is the game-changer for professionals seeking to enhance their online communication. Embrace the power of effective feedback, explanations, and instructions with our groundbreaking tool.
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Write a ReviewLive Since 2022
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is fdbck.io and how does it work?
This platform makes it easy to collect customer feedback in one place, without any programming knowledge. Just paste a single line of code into website to display the widget, and they take care of the rest. That way, user can spend time on what really matters.
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Write a Review84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ngSurvey and how does it work?
ngSurvey is an advanced form and survey software that lets enterprises create flexible forms for feedback and data analysis. Packed with a vast array of features, this platform makes data collection through online forms extremely easy. ngSurvey provides a comprehensive library of questions to fit any and all types of survey formats. Users also get to customise and create their own questions with a simple, easy-to-use interface designed for quick survey and form construction. The platform comes equipped with a variety of extensive widgets right out of the box like calendars, file uploads, fields, captcha, etc. with the provision to create more widgets as per needs. Conditioning logic rules, dynamic questions and dedicated thank you pages let users make surveys more responsive and interactive at the same time. Moreover, forms generated through ngSurvey auto-saves the progress levels of individual respondents and lets them start from the next question. Furthermore, developers can add multiple languages to make surveys more inclusive and expand their reach.
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Viable and how does it work?
Getting insights out of customer feedback is hard. Product managers, UX researchers, and customer support teams spend hours manually sorting and tagging such data. Viable automates that process using GPT-3 (Generative Pre-trained Transformer 3), the most powerful language model that exists today. Just link your Delighted, Zendesk, Intercom, or Front account and Viable will structure the data in seconds. You can then ask any question you have about how your customers experience your product, such as "what's frustrating to customers about our product?" or "what features should we develop next?" and get a human-like answer instantly so you can better understand your customers and improve your products.
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Write a ReviewOakland, California
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedbacks and how does it work?
Feedbacks is a feedback capturing tool that makes use of emojis to deliver seamless feedback to users about their digital products or services. The tool sports 2828 emojis to choose from and provide detailed analytics of feedback to help users improve their products. They can even position their widgets as per their need. All that the user has to do is place a small script on his/her website before customizing the widget. They can then simply collect feedback and understand what visitors think about their products or services. The tool comes with a free plan that includes 41 emojis along with basic analytics. The paid version extends the access to all emojis along with detailed analytics and customization options. Feedbacks claims that through it, users can easily receive up to 10 times the user feedback that they normally receive.
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Write a Review81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is DirectPoll and how does it work?
DirectPoll offers users a real-time responsive element on stage. Ask questions, feel the pulse of your audience and visualize the answers as they come in, right here, right now. Include user poll in the presentation. Automatically trigger new questions and integrate live visualization of incoming answers. Easy setup, automated handling: Focus on your presentation, not the technology. Set up your poll in advance or on the fly. Combine single as well as multiple-choice questions and more. Easy as a breeze with DirectPoll.
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Write a ReviewZürich, Switzerland
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Customer Thermometer and how does it work?
Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts.
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Write a ReviewBrighton, England
Live Since 2010
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is EvaSys and how does it work?
EvaSys is a comprehensive survey and examination management software incorporated with a variety of quality abilities. It easily caters to differential organisational requirements that involves periodic surveys and examinations alike. EvaSys ensures that independent surveys can be carried out without any hassle and, of course, effectively. Its automatic feedback process ensures that evaluations are conducted in real-time for both minute and massive improvements necessary for the organisation in concern. As for exams, the platform ensures that high quality and flexible online papers are available on the go. Exams are mainly handled by Evaexam and that includes everything from paper preparations to conducting the exam and submission as well as evaluation. Communicating results is the last part of an exam and this too is taken care of by the software that sends real-time notifications to the candidates. Quality management is the third of all procedures that EvaSys perfectly looks after. Clients desire stellar quality while investing in a solution and this is exactly what is taken care of. EvaSys’s innovative workflow management system is flexible enough to be integrated with the client’s strategies of digitisation.
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Write a ReviewLüneburg, Germany
Live Since 1996
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SugarCRM Survey Rocket and how does it work?
Survey Rocket - a SugarCRM Survey Module is an ultimate solution to make your business more customer-centric. Now, ask all the questions that you have been meaning to and view the answers graphically for quick decision making. All the advanced survey automation features, net promoter score, survey templates, and more in a single tool. Send smart surveys to your customers, employees, vendors, and more to understand each and every relationship at a deeper level. Features like net promoter score, data piping, survey automation, skip logic, and more make Survey Rocket the best options available in the market for Sugar and Suite CRM users. You can create multiple types of surveys using our default templates, including email templates. These emails can also be used as survey invitations to Accounts, Contacts, Leads, and Users. From survey designing to analyzing the results, our Survey Rocket has all the features; small and big, to conduct a successful survey campaign among your target audience.
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Write a Review78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Akin and how does it work?
AKIN is a revolutionary data analytics platform that makes use of cutting-edge next-generation Artificial Intelligence software. We've eliminated the need for the costly and time-consuming up-front work associated with NLP, allowing you to be up and running with a practical solution that is accurate and successful in a very short time. To accomplish the process of feature engineering and extraction, selecting machine learning algorithms and testing multiple techniques, labeling tens or hundreds of thousands of records, and training ML Algorithms, a team of scientists is not required. You may easily configure/add the concepts you want to detect using AKIN AI. It then uses that input, along with its pre-programmed knowledge, to detect certain concepts and make highly accurate conclusions and determinations. Without losing track of order and collection statuses, you'll be one step closer to assuring optimum customer happiness. Increase product awareness with marketing and promotions, and take advantage of the potential to sell more in less time. Experience the difference of providing your customers with ease of use as well as visuality by using theme designs customized to your companies.
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Write a ReviewWellington, New Zealand
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
43% of Survey/ User Feedback Software offer a Free Trial , while 51% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
SightMill
|
80 | 4.8 |
SurveyMethods
|
88 | 4.8 |
CheckMarket
|
90 | 4.5 |
Snap Surveys
|
90 | 4.2 |
Netigate
|
89 | 4.6 |
Super Simple Survey
|
83 | 4.7 |
Block Survey
|
87 | 4.8 |
Orbitrics
|
81 | 0 |
IdeaPlan
|
72 | 0 |
Datafliq
|
78 | 0 |
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
It hides the irrelevant pages or questions based on previous responses.
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Includes audio/ video/ images into the survey questionnaires to make it interactive
Captures value from your website visitors with targeted, engaging messages
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Allows respondents to screen questions and give answer to the relevant questions only
It enables you to run your survey over telephones
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
These question patterns are aimed at collecting statistical data from the respondents with accuracy
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
It enables you to directly include your surveys on your own website
This feature lets you send a custom email invitation for the survey to the respondents
Analyze feedbacks collected from both structured and unstructured sources in real-time
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
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