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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk logo
Remote Access Software

3.9 1,843 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Orbital Chat logo
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Featured

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

monday.com logo

monday.com

Project Management Software

4.5 6,812 user ratings

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Featured

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GoTo Resolve logo

GoTo Resolve

Remote Access Software

4.5 420 user ratings

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Overview

Description Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more Orbital.chat is a virtual communication framework that can be used to create custom interactive clubhouses that match your member’s personalities. Through it you can create your custom designed perfect conversation and collaboration space. They provide a full library of graphics from space, to wood flooring, carpet etc. for teams of all kinds and if interested, you can upload your own media to make it more personal. Your entire team is free to share their screens. You can also look at multiple screens shared at the same time, ending the hassle of changing presenters in the usual meeting applications. You can use GIFs and emojis to interact without unmuting along with easy to make sticky notes. One of its most useful features is that you can only hear those who are close to you. This indicates that there can be a limitless number of people in the same place at the same time. Orbital is supported through multiple platforms. You can use Orbital in your browser, install the desktop app, or access it from your mobile phone or tablet. Read more With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more
Pricing Options
  • Free Trial Available
  • Starts at $22.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $8.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $39.00.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    81%
  • Momentum
    77%
  • Popularity
    89%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    73%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    96%
  • Momentum
    70%
  • Popularity
    97%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    85%
  • Momentum
    66%
  • Popularity
    83%
SaaSworthy Awards
Not Available
Not Available
# 3 Most Worthy # 1 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
3.9/5 1,843 user ratings
Not Available
4.5/5 6,812 user ratings
4.5/5 420 user ratings
Rating Distribution
  • Excellent

    59.1%
  • Very Good

    15.4%
  • Average

    4%
  • Poor

    2.7%
  • Terrible

    18.9%
Not Available
  • Excellent

    66.3%
  • Very Good

    25.5%
  • Average

    4.2%
  • Poor

    1.5%
  • Terrible

    2.5%
  • Excellent

    61%
  • Very Good

    33.6%
  • Average

    4.8%
  • Poor

    0%
  • Terrible

    0.7%
User Sentiments

    Ease of Use, Fast and Reliable Connections, Cross-Platform Compatibility, Unattended Access

    Security Concerns, Mobile App Functionality, Customer Support Responsiveness, Occasional Connectivity Issues

    Not Available

    User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations

    Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times

    User Friendly Interface, Fast Remote Connections, Reliable Remote Access, Comprehensive Features

    Unreliable Software/Connectivity Issues, High Pricing, Limited Mobile Device Compatibility, Confusing Unattended Access Setup

Review Summary

Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users.

Not Available

Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity.

Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $22.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $8.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $39.00.
Pricing Plans
Monthly Plans Annual Plans

Solo $22.90 $22.90 per month

Standard $35.90 $35.90 per month

Advanced $79.90 $79.90 per month

Ultimate Custom

Free Free

Basic $8.00 $8.00 per user / month

Custom Custom

Free Free

Basic $9.00 $12.00 per user / month

Standard $12.00 $14.00 per user / month

Pro $19.00 $24.00 per user / month

Enterprise Custom

Service Desk $39.00 $49.00 per month

GoToAssist $55.00 $69.00 per user / month

 
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Screenshots & Videos

Screenshots AnyDesk screenshot
+ 4 More
Orbital Chat screenshot Columns
+ 20 More
Not Available
Videos Video Thumbnail
+ 2 More
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Vendor information

Company Details Located in: Stuttgart, Germany Founded in: 2014 Located in: Bristol, United Kingdom Founded in: 2020 Located in: New York, NY 10003 Founded in: 2012 Located in: Boston, Massachusetts
Contact Details

+49 711 184270 00

https://anydesk.com/

Not available

https://orbital.chat/

Not available

https://monday.com

1 855 263 2838

https://www.goto.com/it-management/resolve

Social Media Handles

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