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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Apptivo logo
CRM Software

4.4 476 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

GoSquared logo
CRM Software

4.5 274 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Monday CRM logo

Monday CRM

CRM Software

4 1 user ratings

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Featured
Free Forever ➔

Overview

Description Apptivo Help Desk software can be run on several platforms like Mac, Window, iOS, Android etc. The software is available as cloud-based one and also in SaaS form. Help desk features included are automated routing, SLA or Contract management, knowledge base management and also ticket management. The tool further includes data level access restrictions and email templates. You can create custom views and edit fields, share sections across apps due to the software being highly customizable. Apptivo Help Desk software facilitates resolving tickets faster and on a consistent basis.You can also set strategies to auto-convert customer emails to tickets to ensure no tickets are missed. Read more With GoSquared Analytics, real-time metrics are always at the fingertips, offering unparalleled insight into the website's performance. By automatically comparing the current metrics against previous timeframes, it cuts through the complexity, making it easier to gauge progress and patterns at a glance. Its innovative Smart Predictions feature goes a step further by intelligently estimating future traffic levels based on historical data, eliminating the need for cumbersome timeframe selections. With just one click, one can effortlessly switch between the day's, week's, or month's analytics, streamlining your workflow. GoSquared Analytics shines in its ability to reveal the engagement level of the content and whether it's successfully retaining visitor interest. Through its sophisticated event tracking, are provided with a clear view of the most frequently triggered events by the audience, offering actionable insights into user behavior. Additionally, it offers a detailed breakdown of the audience's device preference, whether they're browsing on a mobile, tablet, or desktop, enabling to tailor strategies accordingly. Moreover, GoSquared epitomizes convenience and accessibility by offering beautifully crafted, easy-to-read email reports that summarize website's performance, ensuring the team is always informed and ahead of the curve. Read more Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. Read more ClickUp is a simple, cloud-based collaboration and project management tool created for all user types. With ClickUp, you have all the features needed to help simplify and streamline your processes including sales, marketing, design and development. ClickUp features an agile board view that allows you to monitor every task on your team in one board and assign tasks to various members of the team. Tasks progress can be viewed in form of percentage and can be marked either “resolved” or “in progress” or users can alternatively customize their task progress statuses. A Gantt chart lets you view your tasks in timeline by list or person and automatically add updates in real time. ClickUp organizes task management in a hierarchal manner and allows you to sort tasks according to their priority. This property allows for improved productivity and lets you to structure your projects by assigning tasks to groups and arranging those groups under different categories. The software can be seamlessly integrated to Slack and similar apps through Zapier. The machine learning capability of the software assists project managers give realistic timeframes for completion of projects and lets teams accomplish their tasks before the deadline. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $9.00.
  • Free Trial Available
  • Starts at $12.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    83%
  • Momentum
    61%
  • Popularity
    79%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    80%
  • Momentum
    66%
  • Popularity
    82%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    63%
  • Momentum
    68%
  • Popularity
    66%
SaaSworthy Awards # 19 Highly Rated # 20 Highly Rated
Not Available
Not Available
# 1 Most Worthy # 7 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 476 user ratings
4.5/5 274 user ratings
4/5 1 user ratings
Not Available
Rating Distribution
  • Excellent

    59%
  • Very Good

    31.3%
  • Average

    5%
  • Poor

    3.8%
  • Terrible

    0.8%
  • Excellent

    57.3%
  • Very Good

    31%
  • Average

    10.9%
  • Poor

    0.7%
  • Terrible

    0%
  • Excellent

    0%
  • Very Good

    100%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Not Available
User Sentiments

    Excellent Customer Support, Highly Customizable, Extensive Integrations, Comprehensive Feature Set

    Slow Performance, Unintuitive User Interface, Limited Email Functionality, Inconsistent Email Integrations

    Real-time Analytics, User-friendly Interface, Live Chat Functionality, Customer Insight Reports

    High Pricing, Limited Reporting Functionality, Mobile App Performance, Lack of Extensive Integrations

    Not Available

    Customizable Workspaces, Extensive Integrations, User Friendly Interface, Comprehensive Task Management

    Mobile App Performance, Slow Loading Times, Steep Learning Curve, Limited Free Plan Functionality

Review Summary

Apptivo users generally agree that the platform offers a comprehensive suite of business applications that enable seamless integration and customization. Many users appreciate the flexibility and scalability of the platform, allowing them to adapt it to their specific business needs. The reporting and analytics capabilities are often praised for providing valuable insights into business performance. However, some users have expressed concerns about the complexity of the platform and the occasional occurrence of technical glitches. Additionally, the pricing structure can be perceived as relatively high compared to some competitors.

Many reviewers applaud GoSquared's user-friendly interface, comprehensive analytics capabilities, and robust set of features, emphasizing its suitability for businesses seeking an all-in-one digital analytics solution. They commend its ability to track website traffic, customer behavior, and marketing campaigns effectively. Additionally, reviewers highlight the excellent customer support provided by GoSquared, praising the team's responsiveness and helpfulness in resolving queries and issues promptly.

Not Available

Users appreciate ClickUp's user-friendly interface, customization options, and comprehensive features, making it suitable for teams of various sizes and industries. It excels in project management, task tracking, and collaboration. However, some users have experienced occasional technical glitches and limitations in reporting and integrations. Additionally, the pricing structure can be complex for some users. Overall, ClickUp is a popular choice for project management, offering a range of features and customization options, but users should be aware of potential technical issues and pricing complexities.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $9.00.
  • Free Trial Available
  • Starts at $12.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $7.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Lite $15.00 $20.00 per user / month

Premium $25.00 $30.00 per user / month

Ultimate $40.00 $50.00 per user / month

Enterprise Custom

Starter $9.00 $9.00 per month

Standard $24.00 $24.00 per month

Pro $49.00 $49.00 per month

Scale $99.00 $99.00 per month

Basic CRM $12.00 $15.00 per user / month

Standard CRM $17.00 $20.00 per user / month

Pro CRM $28.00 $33.00 per user / month

Enterprise CRM Custom

Free Free

Unlimited $7.00 $10.00 per user / month

Business $12.00 $19.00 per user / month

Enterprise Custom

test $10.00 $12.00 per user / month

 
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Alternatives

 

Screenshots & Videos

Screenshots Create Approval flow
+ 1 More
People Everyone
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Customize board with columns
+ 2 More
Project Management
+ 4 More
Videos Video Thumbnail
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Vendor information

Company Details Located in: Fremont, California Founded in: 2009 Located in: London, England Founded in: 2006 Located in: Tel Aviv, Israel Located in: San Diego, CA Founded in: 2016
Contact Details

+1 855-345-2777

https://www.apptivo.com/solutions/help-desk/

+44 20 3695 0346

https://www.gosquared.com/

Not available

https://monday.com/crm

Not available

https://clickup.com/

Social Media Handles

Not available

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