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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Apptivo logo
CRM Software

4.4 476 user ratings

View Details

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

noCRM.io logo
CRM Software

4.6 307 user ratings

View Details
Featured
Free Forever ➔

Overview

Description Apptivo Help Desk software can be run on several platforms like Mac, Window, iOS, Android etc. The software is available as cloud-based one and also in SaaS form. Help desk features included are automated routing, SLA or Contract management, knowledge base management and also ticket management. The tool further includes data level access restrictions and email templates. You can create custom views and edit fields, share sections across apps due to the software being highly customizable. Apptivo Help Desk software facilitates resolving tickets faster and on a consistent basis.You can also set strategies to auto-convert customer emails to tickets to ensure no tickets are missed. Read more noCRM.io is a lead management tool that provides managers visibility over the sales pipeline and drives efficiency among sales reps. It eliminates the need for time-consuming training sessions to onboard your team as is required in traditional CRM systems. Manage leads efficiently and gain a 360° view of your sales pipeline. Add the series of steps you need to take your leads through to close deals. With built-in prospecting lists, salespeople can tap into their pool of unqualified prospects and generate more hot leads for their sales pipeline. Read more ClickUp is a simple, cloud-based collaboration and project management tool created for all user types. With ClickUp, you have all the features needed to help simplify and streamline your processes including sales, marketing, design and development. ClickUp features an agile board view that allows you to monitor every task on your team in one board and assign tasks to various members of the team. Tasks progress can be viewed in form of percentage and can be marked either “resolved” or “in progress” or users can alternatively customize their task progress statuses. A Gantt chart lets you view your tasks in timeline by list or person and automatically add updates in real time. ClickUp organizes task management in a hierarchal manner and allows you to sort tasks according to their priority. This property allows for improved productivity and lets you to structure your projects by assigning tasks to groups and arranging those groups under different categories. The software can be seamlessly integrated to Slack and similar apps through Zapier. The machine learning capability of the software assists project managers give realistic timeframes for completion of projects and lets teams accomplish their tasks before the deadline. Read more
Pricing Options
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $8.50.
  • Free Trial Available
  • Starts at $7.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    83%
  • Momentum
    61%
  • Popularity
    79%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    84%
  • Momentum
    63%
  • Popularity
    77%
SaaSworthy Awards # 19 Highly Rated # 20 Highly Rated
Not Available
# 1 Most Worthy # 7 Highly Rated

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 476 user ratings
4.6/5 307 user ratings
Not Available
Rating Distribution
  • Excellent

    59%
  • Very Good

    31.3%
  • Average

    5%
  • Poor

    3.8%
  • Terrible

    0.8%
  • Excellent

    61.9%
  • Very Good

    35.5%
  • Average

    1%
  • Poor

    1.6%
  • Terrible

    0%
Not Available
User Sentiments

    Excellent Customer Support, Highly Customizable, Extensive Integrations, Comprehensive Feature Set

    Slow Performance, Unintuitive User Interface, Limited Email Functionality, Inconsistent Email Integrations

    Ease of Use, Lead Management, Sales Process Focus, Customizable Pipeline

    Limited Reporting Functionality, Mobile App Usability, Complex Lead Entry for Multiple Contacts, Limited Third-Party Integrations

    Customizable Workspaces, Extensive Integrations, User Friendly Interface, Comprehensive Task Management

    Mobile App Performance, Slow Loading Times, Steep Learning Curve, Limited Free Plan Functionality

Review Summary

Apptivo users generally agree that the platform offers a comprehensive suite of business applications that enable seamless integration and customization. Many users appreciate the flexibility and scalability of the platform, allowing them to adapt it to their specific business needs. The reporting and analytics capabilities are often praised for providing valuable insights into business performance. However, some users have expressed concerns about the complexity of the platform and the occasional occurrence of technical glitches. Additionally, the pricing structure can be perceived as relatively high compared to some competitors.

Overall, users praise the simplicity, ease of use, and intuitive interface of the product, describing it as a great alternative to traditional CRM systems. Many appreciate its straightforward approach to customer relationship management, emphasizing its effectiveness for small businesses and those seeking a no-fuss solution. While some users mention occasional glitches and a lack of advanced features, most agree that the product's user-friendliness and focus on core CRM functions make it a solid choice for those seeking a hassle-free CRM experience.

Users appreciate ClickUp's user-friendly interface, customization options, and comprehensive features, making it suitable for teams of various sizes and industries. It excels in project management, task tracking, and collaboration. However, some users have experienced occasional technical glitches and limitations in reporting and integrations. Additionally, the pricing structure can be complex for some users. Overall, ClickUp is a popular choice for project management, offering a range of features and customization options, but users should be aware of potential technical issues and pricing complexities.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $15.00. Offers Custom plan.
  • Free Trial Available
  • Starts at $8.50.
  • Free Trial Available
  • Starts at $7.00. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Lite $15.00 $20.00 per user / month

Premium $25.00 $30.00 per user / month

Ultimate $40.00 $50.00 per user / month

Enterprise Custom

Starter Edition $8.50 $10.00 per user / month

Expert Edition $14.50 $17.00 per user / month

Free Free

Unlimited $7.00 $10.00 per user / month

Business $12.00 $19.00 per user / month

Enterprise Custom

 
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Screenshots & Videos

Screenshots Create Approval flow
+ 1 More
Leads
+ 4 More
Project Management
+ 4 More
Videos Video Thumbnail
+ 1 More
Video Thumbnail
+ 2 More
Video Thumbnail
+ 4 More

Vendor information

Company Details Located in: Fremont, California Founded in: 2009 Located in: Paris, France Founded in: 2013 Located in: San Diego, CA Founded in: 2016
Contact Details

+1 855-345-2777

https://www.apptivo.com/solutions/help-desk/

Not available

https://youdontneedacrm.com/

Not available

https://clickup.com/

Social Media Handles

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